Ugh. I usually don't go to Applebee's. I haven't enjoyed their food for years. So after consistent subpar food and or service you just learn to take your business elsewhere. My family decided to do Applebee's for lunch I voiced my hesitation but decided to see if thing have gotten any better. We chose curbside to go. They had a $5 off deal which was a plus. We viewed the online menu and ordered via the internet. Only glitch was one of our lunch combo choices wasn't available online. So we had to go the more explainable route to get that dish. So that was chintzie. I drive to the store parked in the designated spot and waited. Five minutes go by. I wonder if they see me? Do they know I'm here? Am I supposed to call? So I call and inform them I am there. The server says yeah he is just done setting up or something "I'll be right out" he was nice I got my food fast and left. So now I am heading home... in hindsight I really should have checked each and every box but isn't that the servers job? So once I arrive at home everyone gets their meal all is well except for mine. I hit the won ton tacos and it was a fiasco!i got four won ton shells 2 were broken and a to go cup half full of this hot mess of yucky looking stuff. It didn't have a lid. No cole slaw, no fresh cilantro (as the website promotes), and no yummy sauce. I was ticked. Got in the car and drive back. In the lot I called the store and asked for the manager. He came out as did the server and they both expressed dismay at the state of my food and lack of 'service' . Whatever! The manager said he was new and was sent there to clean house. Yada, yada, yada! So long story short he relaxes my food and I go on my way. The replacement food was okay. Not great. I think I would have enjoyed frozen egg rolls from the grocery store more. But it is what it is. Not sure if I will go back cause I wasn't pleased. My family said their food was okay but nothing spectacular so probably won't be a repeat visit. read more

Applebee's Grill + Bar - My Applebee's wonton tacos. - American Near Me - Carrollton, Georgia

I gave this restaurant 5 stars. The reason for that is because the food there was amazing and fantastic. I did have to wait a while for my food but I can assure you the wait was worth it. The food came out hot and ready and the customer service was also amazing. I wish I could've eaten a lot more while I was there because everything you got from there was just fantastic. I would recommend this place to everyone I know that never tried Applebee's. It's not just the food either, I just feel that the environment is also good. Which is why it's also a good place to just celebrate with friends or hangout with them. read more

I have a few favorite foods at Applebee's and always enjoy meeting family and friends at this location. The crowds tend to be small and the staff accommodating. I would recommend this location, and plan to visit again. read more

Arrived to a very cheerful hostess . The burger was cooked perfect. The fries were home fries and were very good. The french onion soup was more like onion mush. The boneless wings were over cooked and very hard. The server was inexperienced and was not attentive to our needs drinks etc.... The extra silverware was in a container on the floor which is so unsanitary. It will be a very long time before we return. read more

The service was awful! The only meals that were correct were the kids. What food we did eat that wasn't what we ordered was only mediocre. My niece didn't even get her meal until we were about to leave. The manager acted like it was no big deal and was put out when I complained. This was honestly the first time in my 42 years that I refused to pay and didn't leave a tip. The only person that seemed to have a clue was the young man who was the hostess that night. Wish I would have gotten his name!!!! Needless to say we won't be back! read more

The food is good, but the service can be bad. I have had the same waiter 3 times there & every time he has messed something up. Huge mess ups too. This latest time, he didn't give me my 31 cents back because "he doesn't want to take it out of his book." He also remarked he always does this, but if the ppl fight w/ him, he'll give them their change. This really rubbed me & my friends wrong. I didn't need that change, but its the principle of the matter. A member of my party, who is a waiter at Ruby Tuesday, remarked that he should be fired for basically tipping himself and ripping off costumers. read more

Every single time I have come the food has been cold and the services wasn't very good at all.

I ate here twice this week. Great food, great service, nice and clean atmosphere. Good prices on beer and the ribs were good

All of my food came out cold I knew it was a reason why I not come here I would rather go to grocery and cook my own food

I'm sitting here and the manager is leaning on the bar as I've waited 30 minutes for just a drink. I wouldn't come to this place.

The service is so slow. I had to constantly ask for our drinks to be brought over. It took us going to the manager to get a drink and still brought out the wrong order in food. We waited about 45 minutes until we were fully served. read more

Today was probably my last visit. Every single time I go there, the food is cold, the wait staff is short, the kitchen is short, and it takes a really long time. I ordered a club sandwich and a soup today and I was there over 30 minutes before I got my lukewarm soup and a sandwich that looked like it had been thrown in the floor. I asked to trade my awful sandwich for a chicken fajita roll up without tomatoes because I'm allergic. That took thirty MORE minutes to get and it had tomatoes on it. Then it took 15 more minutes to get a remake. I was there for over an hour for a simple meal. The waitress was rude, took forever for a refill and ZERO apologies for what happened or a discount on my bill. Their score (that I noticed on the way OUT) was only a 90. Yuck! I will not likely go back. read more

Applebee's do not have a good variety of food and it is gross to me don't go cause it might make you have a disease and get sick a lot

This place messed up all my orders and I had cold food then they were so rude to me when I ask for my actual order ‍

This Applebees has lost our business. The service has gone downhill noticeably these last few months. They left off an item on our to-go order, blamed my son for not noticing it, and then said it was against policy to issue a refund on that item. I stayed polite - even as the girl was blaming us - until the very end when they refused to issue a refund and the manager refused to come to the phone. Applebees - train your people! Your server told me that the receipt was confusing to read, she questioned whether 2 or 3 soups were ordered and chose 2. There were 3 rows, one for each soup, each with a different price we paid. Please train your staff that when 3 soups are paid for, 3 soups must be given. read more

Best chicken penne around! Always gets food out at a reasonable time and has great service. If you are in the mood for sweets get a blondie, you will not regret it! read more

Our server knew little to nothing and we were told over the phone about a margarita deal that our server "couldn't recommend" ohhh ok. Don't recommend read more

My last visit here was not pleasant. My co workers and I always come here for after hours due to half off apps. Though its close to closing time, service there is usually good and waitresses don't rush us, nor stand by our table and make us pay right then and there. When we first got there we had to wait a bit to order. Then had to ask for silverwareand napkins. Our waitress didn't really seem to be interested in being there nor getting our order, ( I just chalked it up as being tired and wanting to get off). But what really irritated me, was her standing by our table, while we were talking and she interrupts us to pay. She grabs the little monitor on our table and basically, has us swipe our cards. It really felt rude, awkward, and irritated my table. I never had an issue with Applebee's nor any of the servers there , but this was the first. Like I stated before we ALWAYS come to Applebee's after work, but since then, my co workers and I haven't step foot in their. read more

This was my favorite place to eat in Carrollton until lately. They either are out of something or tonight has to be my favorite we were served our appetizer so we waited a few minutes for the plates so they never came. My husband gets up goes and ask for 2 plates he was told to go back to his seat and wait a minute so he did.... A few minutes later a young lady comes over and says that they are all dirty. Well then my husband decided to ask our waitress and see what she would say, she says " I'm sorry sir we only are aloud a certain amount and we've already used them ". REALLY!! read more

I wait forever for a table and finally get seated. Wait forever for the server to come. Look through the menu and literally nothing looks appetizing. I settle for a steak. Get my food and I can't even eat it cause they don't have any silverware! What kind of restaurant has no silverware!!?!? My food was cold by the time I got a fork. And guess what?! No A1 for my steak because they "ran out". Save your time and money and go elsewhere. read more

Trying to put in an order by phone, I called 4 or 5 times over about 30 min and let it ring for several min- No Answer no answer....I went to their website to order online for pickup. The website loaded but wouldn't respond to my order... it finally toned out trying to load . Tried several times.... finally arrived at the restaurant and gave them our order. Pretty simple order: 2 classic burgers, 1 quesadilla burger, 1 cedar grilled lemon chicken, one Children's chicken fingers. He repeated it back to me. He brought it to the truck on a timely manner (that's the one star!). When we got home/ NO cedar lemon Chicken! Tried to call them and... no answer! And yes we were charged for it AND we gave him a nice tip before realizing we were short one dinner! read more

This was probably the worse experience ever. We arrived there around 4pm and only 4 or 5 tables were taken up. We sat down and waited 10-15 minutes before the waitress came to take our drink order. When she finally came to get our drinks, we then waited another 15-20 mins before she came back with our drinks and took our order. We then waited another hour... ANOTHER HOUR, before our food came at 5:35pm!!! This wouldn't be a big deal if it were a Saturday night, but no, this was a Sunday afternoon with a practically empty restaurant! All the while, the strung-out, white-trash bartender kept flirting and cussing obnoxiously with her customers, loud enough for the entire restaurant to hear, and our waitress was nowhere to be found the entire time as our drinks remained empty. We boxed up our food in to-go boxes as soon as we got it and left. WORST SERVICE/EXPERIENCE EVER!!! read more

Absolute worst service, cold food, and puke in the bathroom sink! I'm a dude but it takes a lot to gross me out! Used to be my favorite but this is soooo bad! The management should be put in front of a firing squad for letting this happen!!!! Worst dining experience ever!!! read more

Applebee's used to be very good, but the past few times I have been I have not been impressed with the menu size or the quality of the food. I have had on and off experiences with the wait staff. Sometimes on point, sometimes you have to get up and go like ok for them to get service. read more

Over the last year they have truly gone down hill. We were upset that last night we went in for dinner (6:30pm) there were maybe some 15 tables filled and plenty of staff. We waited for 20 minutes and no one ever spoke to us. Three waiters and waitresses passed right by us and waited on the tables on either side of us. The manager stood less than 10 feet from us and never acknowledged us. After which time we got up and left. Went across the street to Zaxby's and we were eating within 5 minutes. read more

We went to applebee on 1/1/2013. When we received our food the steak was blue almost rare we order medium well. There was hair in our mash potatoes. we sent them back. Waited on a baked potatoes to cook, that took 5 minutes when they can to the table it was still underdone. You need to hire cooks. The vegetable melody was raw no spice, salt, pepper or butter. I wish we would have never stop at Applebees. We were never offered anything because of the hair in the food which she saw. Never saw a manger about this problem. We left with a bill that we paid, for food that was bad!!!!!!!!!!!!!!!!!! Also we had employees standing over the back of our booth. While we were eating or tried too. that made us think what else did they do to the food when we sent it back. I am 40 and my husband is 42 years old we do not need anyone watching us!!!!!!!!!!! We have never been treated this way! If they are able to come out and watch TV over your customers this is not a place for us. That made me wonder what else did they do to the food!!!! I have never gotten food that bad their. It appears they no longer care about the customer. We will never be back! read more

So we came in about 11:30pm on a thrusday and we were told they were literally closing the kitchen. It funny I could go to ihop at 3am and get anything at anytime... Our waiter was nice but My guest and I were pissed.. Janet was out waiter she is a fantastic caring person. And she apologized to us several times about the kitchen closing. She literally the only reason why I am giving this review 5 stars. read more

I've been comming to this resturant since it opened. Every time I've been there the service was extremely slow and, if you're lucky, you might get an explination about how kitchen has new people or some other excuse. read more

The menu has a huge variety. The food always comes out looking exactly like it does on the menu. Everything tastes very fresh. The only food I have had that I didn't like was steak a few years ago. I have had a couple experiences where they forgot about us or the service just wasn't good. But in general, it's just average. Wonderful food, service could use some improving. I know a few people who won't go there because of the service. read more

Ordered "curbside to go" for the first and last time today. Bourbon Street chicken and shrimp- chicken overcooked, was supposed to come w/ red potatoes, but the potatoes were not at all red, and all was cold. Partner ordered the 7 oz sirloin with vegetables and garlic mash- no veg in the meal, potatoes had no flavor. and our appetizer- spinach artichoke dip was cold and tasted not fresh. This is the first time we had a terrible experience w/ Applebee's, but not doing Curbside again, ever. read more