I visited Applebee's in Edwardsville/Glen Carbon, Illinois, and unfortunately the experience was extremely disappointing. My meal was going well until a party was seated behind us and lowered the window shade completely, which blocked the natural light at our table. I politely asked if the shade could be kept halfway down instead of all the way. One of the individuals, a male, said the sun was in his face, which I acknowledged, but I still suggested a reasonable compromise. Instead of responding respectfully, he called me out of my name and I retorted with a similar response. At that point, I told him that if the sun was that much of a problem, they could consider moving to another table. The waitress finally stepped in and suggested the party move. What made the situation worse was the complete lack of management involvement. No one came over to check on the situation or ask if everything was okay. Later, the manager came through and lowered all of the shades, stating the sun was bothering someone. The way it was handled felt dismissive and disrespectful, especially after one of their guests had already spoken to us in such an inappropriate way. A brief check-in from management or an effort to address the behavior would have gone a long way toward maintaining a respectful dining environment. Instead, it felt like the rude behavior from another guest was indirectly validated. I typically don't leave negative reviews because I understand that restaurants are busy environments and situations can happen. However, this was a situation where a simple moment of management awareness and professionalism could have prevented the experience from escalating. It may also be worth additional training for management on how to handle guest conflicts in a neutral way that does not appear biased, particularly toward the party that experienced the disrespectful behavior. What started as a perfectly fine meal ultimately turned into a very negative and uncomfortable experience. I hope this feedback is taken seriously so that future guests at Applebee's in Edwardsville/Glen Carbon have a better experience. read more

Applebee's Grill + Bar - Sports Bars Near Me - Glen Carbon, Illinois

See all

Ordered 6 oz sirloin medium well. Recd basic rare/medium. Still bloody 2/3's of steak . I should've sent it back . 7:00 pm on a Friday - it's busy. How difficult is it . read more

Our server Chris was the best server I've ever had the pleasure of encountering. He was so attentive and friendly and he made the whole experience awesome!Glen Carbon can sleep well knowing there's servers like Chris at Applebees. read more

Applebee's Grill + Bar - CHRIS the neighborhood expert! - Sports Bars Near Me - Glen Carbon, Illinois

Went to this Applebees with my sister! Love getting to hang out with her! We are close because our parents had 2 girls and 4 boys so we had to stick together LAUGH OUT LOUD!!!! great place, lovely staff, and an all around scrumptious dinner!! Love you Francine!! read more

Applebee's Grill + Bar - I said if she didn't marry her hubby I would have - Sports Bars Near Me - Glen Carbon, Illinois

See all

Went there for dinner with some friends! We wait for about 40 minutes for food but weren't upset and enjoyed our time together! Everything I would say was decent and as expected! I wish the wings were saucier and maybe everything was warmer (except the blondie). Would still come again and love their Dark Berry Bash! It was a little busy there but everyone doing their best and were very kind! read more

See all

I was getting my truck serviced at Walmart and decided to get lunch since it was going to take a while. I haven't been to this Applebees in 3-4 years because of a couple of bad experiences but decided to give it a try since I had time to kill. I have to say it was much better than our last couple of experiences, the food came out fairly quick and was very good. The service was okay but not great, my waitress asked if I needed anything when she delivered the food and proceeded to take care of another tables drink's before she returned with the condiments I requested, by then I had eaten half of my meal. Still I'm much more likely to go back now that it's seems to have improved. read more

Applebee's Grill + Bar - Classic Bacon Cheeseburger and Fries - Sports Bars Near Me - Glen Carbon, Illinois

Do not recommend eating here, you might get charged 3 times for one meal. We went to eat here on 1/10/26 around 1pm our meal was $30 and we left a tip on the card. Around midnight we got another charge to the card for the full price of our meal again, and it showed in our bank account that we had two $30 charges from here and we had been double charged from our meal. When I called about this the manager said that it appeared our waitress accidentally charged us our meal amount again instead of just the amount of our tip and that he would get ahold of his district manager and have it credited to our account by 1/13/26. I checked my account on 1/13/26 and now both of the $30 charges from 1/10/26 have went through my account AND there is a new charge for ANOTHER $30 in our account from here. When I called again I was told that on their end it shows that it should've been credited back to my account and that there was nothing they could do besides give us a free food voucher. I have now been charged $60 over what my meal cost and am having to deal with the fraud team to get a dispute made with my bank to try and get my money back. read more

I always get good food at Applebee's. However, I really watch for their specials. Lately they've had the $10 burger, fries and drink special which is cheaper than the fast food places with better ambiance, food and service! read more

Ok service, ok food, ok ambiance. Nothing great, nothing bad. Typical chain restaurant fare.

My daughter and I visited the Glen Carbon Applebee's this evening. My daughter needed to "carb up" before a cross country meet tomorrow, and I am way past eating pasta every week, so we settled on Applebee's. The restaurant was somewhat busy but not too bad. It's Applebee's, so we all know how the restaurant is decorated. The store was clean and appeared well kept. We were seated fairly quickly and were immediately greeted by our server, Madison. Madison was very upbeat and friendly. Our drinks came quickly. My daughter ordered boneless Chicken wings with the hottest sauce and the Four Cheese Mac and Cheese With Honey Pepper Chicken Tenders. I ordered the Chicken Wanton Tacos as an appetizer and Bourbon Street Mushroom Swiss Burger. Our appetizers came in in a reasonable amount of time. The Wanton Tacos were fresh and tasted great. My daughter enjoyed the boneless wings. Our main dishes arrived and looked perfect. About 10 years ago, I had sworn off Applebee's. We had a long run of horrible service and bad food. This visit is making me a fan again. Th burger was awesome, maybe the best burger I've ever had from Applebee's. The burger was cooked perfectly, the onions, mushrooms and swiss cheese gave the burger TONS of flavor. The fries were hot and properly seasoned. My daughter, also, enjoyed her pasta. Madison checked on us several times and was super awesome! The only drawback is the price. After tip, $73.52. seems a little high, but I guess this is the world we live in. read more

So glad to see another courteous and attentive bartender at the Glen Carbon Applebee's. Kendra made up for the rudeness experienced on our last two visits. She's right up there with previous bartender, Manley. Had a great meal and $1 Long Island that was not watered down. Thanks Kendra read more

See all

We went with a large group and was taking care of quickly. Sat at the bar and Misty gave us great service and the Margarita was perfect.

Had dinner here tonight and the bartender Misty went above and beyond to make sure I had a drink I enjoyed. She had many great recommendations. Definitely recommend you try her tipsy reindeer and the perfect margarita I had both! read more

We came in last night and sat at the bar. Our server was Misty. I must say the place was very busy. Misty was on top of it. Our service was excellent. Our food was hot and delicious. She was working her tail off but still made our experience very enjoyable. I will recommend this establishment to my friends. read more

Misty gave great service, very nice and knowledgeable. I'll definitely be back Drinks were great

Just ate here for Father's day. We had a 30min wait compared to another restaurant with 1 1/2 hr wait. Customers were coming out complaining about service blah,blah blah.. Saying there was only 1 cook. We went in anyway. Was promptly seated. No wait. Waitress was serving us within minutes. After food was ordered it was only 30 min before being served.. No problem at considering no one wants to work anymore.. read more

I met a friend here for weekday lunch. My friend had one of the "under 550 cal" lunches: Dijon chicken & Portobellos, with steamed herb potatoes and veggies. For a low-cal dish, it looked and smelled pretty good. I had the Reuben sandwich, which had nicely toasted bread and plenty of meat. A smiling hostess greeted us at the door; likewise, the server was friendly and attentive. The best part of this visit: no bartenders snapping each other with towels. Hurrah for a well-behaved staff! read more

The year was 1995, the rams just arrived in st louis. The team was not very good and the San Francisco 49ers were in town giving the Rams a good ole fashioned ass kicking. In fact, the 49ers beat them so bad that one of the 49er players was quoted as saying "same sorry ass rams." Same thing applies here. "Same sorry ass Applebee's." read more

The image of the U.S. flag and me holding a Veterans dinner compliments of Applebees as I travel across country may seem small but from my brothers and sisters serving their country with honor, courage and commitment we thank you from the bottom of our hearts for your uncommon grace Applebees because it is a BIG DEAL!!! read more

Applebee's Grill + Bar - Applebee's Veterans Day meal as I rush to beat a storm crossing the US. Thank you guys...and gals!!! - Sports Bars Near Me - Glen Carbon, Illinois

See all

Jill recommended I try the new hand-breaded chicken tenders and boy did she nail it these are some of the best around read more

Applebee's Grill + Bar - Sports Bars Near Me - Glen Carbon, Illinois

This is the second time we went there and the food was amazing both times we had the same waitress her name was Megan and she was very friendly and on top of her job The food was amazing and very hot read more

The only good thing about this visit was a good server Stacie W. I hadn't been there in two years because of the quality of their food. Now I have started WW, and knew they used to be connected to them, showing points and such, not anymore. I ordered a sirloin steak (5 points by the way} and it sure didn't look like any piece of meat that I have seen. It was gray and gross, reminded me of cubed steak. It was tough and just nasty. The lettuce in the salad had spots of brown lettuce in it. Applebee's has dropped the quality of all their food to save money I would guess, but if you want to good, healthy food, this is the wrong place. If my wife wouldn't have had a gift card we would not have went there, and we will not go back. Food is disgusting, and everything is high calorie. read more

I normally don't make reviews, however, my friend and I just had the best experience! Our waitress, Laurie S, was so sweet and provided amazing service! She want above and beyond. read more

Where do I start, was seated very promptly. The service after that was horrible. Plenty of servers walking the area but kept passing my table by. No drinks nothing, waited 20 minutes and left with not having one server asking for my drink or anything. Horrible service, can I give no stars, to the two servers in that section, communication is key, and not helping a customer is Applebee's loss. read more

My wife and I visited on Friday night We were greeted by the hosts there were multiple hosts but seemed to be some confusion on where to seat us. We were promptly greeted by our server Lora she was the best server we have had there! She suggested the wanton tacos which were delicious we also ordered the bourbon chicken and shrimp very good! Our server then suggested the triple chocolate melt down and my wife was very impressed as was I! Great food even better service thanks for a lovely evening read more

I have mentioned in other posts that more people with a negative review or complaint tend to post more often than people with positive reviews. That being said I would like to post a review for this restaurant. My wife and I are on vacation and the two of us along with my son and his wife decided to try Applebees while still being under the new normal with this pandemic. We thought it might be safe. I was impressed with the social distancing that they are practicing by blocking out every other table and the spacing that created. The sanitation procedures they were using was to spray a generous amount of disinfectant and let it stand for several minutes giving it a good amount of dwell time necessary for Covid. Then come back and thoroughly wipe down the tables and chairs with a cleaner. A definite effort to disinfect and clean the area. Staff and most of the customers were wearing masks as a courtesy to others which I appreciated. The food was very good and the atmosphere helped ease the anxiety of the new normal in this pandemic. Good job! read more

This place was very excellent, not too expensive or cheap. Applebee's did a wonderful job on their ribs. Needed a little bit more sauce into the flavoring but, the dish was just right. I dont know why this place has a three star. I would honestly recommend this too a family member of mine. I would definitely eat here again. The staff was wonderful as well. They were super kind and thoughtful and not blunt or rude at all. I don't know her name but she was super lovely and caring and seemed very sweet and nice in general. Thank you for working hard!! read more

Nothing makes up for experience. Was there last night and the waitress, while very friendly, was poorly trained. She disappeared for long periods. The food was good, not spectacular. We were seated next to the waitress station and the managers spent a lot of time there apparently correcting mistakes. Their frustrations were evident by their gruffness and facial expressions. It seems that they forget that people can actually see them. The table next to us was not cleared for over 20 minutes, not until this large group came in. After we were finally done because of the time gap between appetizers and entrees, we had to request our bill after she returned from another 15 minute departure, then she took my credit card and bill and instead of taking two steps to process it, she proceeded to take the order for a table of 15 on so before she processed. She was at that for over ten minutes before I asked if someone else could process our order. The young man was very courteous and took it from her and did so right away. So after we finished eating, it took over 30 minutes for someone to process our payment. Not happy at all. I would like to blame it on the waitress, but I know it's a training issue. Why else would there be so many problems for the management to correct. The manager literally had to rekey and adjust bills on six orders before we got our food. Ironically, after we were ready for our bill, we never saw the manager again, I guess she went to the other side of the restaurant to correct things. read more

Just left there on New Year's Day, absolutely horrible experience at the bar! I ordered a simple Makers Mark Manhattan from the manager, who told the bartender to make a Makers Manhattan, after waiting for a bit for him to make the drink, which was SHAKEN, he hands me a "Manhattan" which was actually an Old Fashion. I told the bartender if I could get a Manhattan instead of an Old Fashion. He apologized and said he would make it. He then proceeds to make my new drink, which again was SHAKEN. He asked if I wanted bitters in the drink, I said of course. He hands me the new drink and I try it which tasted absolutely horrible. Way to much bitters, NO SWEET VERMOUTH, and bubbly from being shaken. I did not realize one of the most basic and common cocktails could not be made after two attempts. Maybe it was a lack of training on the company's fault but I will certainly not be back! All I wanted was a basic cocktail and steak. Dropped some cash on the bar to cover the drink and tip, walked out and ended up going to Jack n the Box across the street and making my own drink at home. Future Reference: Manhattan is 2oz of bourbon, 1oz of sweet vermouth, and 2 dashes of bitters, STIRRED. 2-1-2 (area code of Manhattan) read more

Great place and very good food. Not really expensive for the delicious food. Decided to stop here to eat and it was a good choice. Our host, Jackson was extremely friendly very accommodating for our large party. I highly recommend this restaurant! read more

We are casual visitors to Applebee's (meaning we don't go all that often) but after last night that may change. The server, a very enthusiastic young man name "Tom", was super-attentive to our needs and very helpful. We used his suggestion to get the two for $20 and were glad we did. The chips for the appetizer (spinach and artichoke dip) were awesome. Thin, hot out of the fryer, crispy, and done just right. And it was huge. The wife ordered a salad with chicken and I got the riblets basket. When the food arrived, the plate in front of me contained the better, but more expensive, half rack of ribs plate. I pointed this out to Tom and he said "if you want it, you can have it for the same price or I'll get you the correct order." Naturally, I kept it! The wife also ordered a specialty item that was no longer on the menu but they willingly made it for her anyway. When I got ready to leave, I asked Tom for a to-go cup for my soft drink which was almost a full glass. He brought me a to-go cup with a fresh soft drink already in it. All in all, a great visit and very good food. BTW, the server told us the half-price appetizers started at 9:30. Someone else posted that they thought it was at 10. read more

Most amazing Applebee's I've ever had the pleasure of dining in. The friendliness of the hosts are unlike any I've ever witnessed. Love the drinks of the month and the food is to die for! Would absolutely recommend dining here to anyone who not only wants a meal but an experience. read more

I'm convinced that the Applebee's that we had back in Orange County is the worst Applebee's in the country because every other location we've been to has had much better food and service, including this one. We stopped in for dinner last night and sat at the bar area because it was pretty empty. We got the appetizer and two entree deal for $20. The bartender was nice and attentive during the meal. Just for fun, I ordered a $1 Jello Shot and it was really more Jello than alcohol. We had the spinach and artichoke dip to start and it was pretty yummy. For dinner, we both ordered steaks, which were what you would expect from an Applebees. All in all, it was a good meal for a good price. read more

2ND trip here this week. Last time had the wedge salad and the blackened steak and shrimp. It was really good!! Here because Craft Chophouse was CLOSED and didn't tell anyone. read more

Everything about our most recent visit was good except for the fajitas that are being featured in the current ad campaign. If you prefer fajitas with absolutely no seasoning of any kind, stop here and head for Applebee's. Dumping mediocre queso on plain grilled chicken hardly constitutes fajitas and certainly not fajitas worth eating. To call them boring would be kind. read more

I like to go here for the great drinks (great prices). I especially like the Perfector. The appetizers are half price after ten. The wait is always long, a popular place so be ready to wait. The ribs are especially worth the wait. read more

Went with my son and had one of the 2 for $20 meals. Sat at the bar to see the game while we dined. We were served by Tayler, who the perfect mix of bright/personable/attentive during the whole visit. Food was good, especially for the price. Atmosphere was great. read more

Took 5+ minutes to be greeted at my table. I ordered our meal and a mixed drink at that time. My drink had yet to be delivered when my food arrived. At that point I told the waitress I still did not receive my drink and to cancel the order. Both managers were visible at or near the kitchen entrance but never attending to guests. I had to leave abruptly during my meal. When I made the waitress aware of my rush she quickly did bring my check but disappeared for 5+ minutes. There was a "table game" charge on my bill which she was able to quickly remove once she came back. But again no manager came by to apologize for the chargers drink issue. Also being a father I find it very hard to change my 2 year old sons diaper in the car since there is not a place to change in the men's restroom. The food itself was great and came quickly once I actually saw the waitress enter the order. read more

Got the Mac and cheese with chicken and the cheese pasta was cold. The server was great but did not refill our drinks at all. 11:30 am

I always love coming to Applebee's. For the most part, service is great and the food is tasty. However, on my last visit to this location, my boyfriend and I both got burgers. When the waitress brought us our burgers, she failed to remember which one was which and asked "which one of us had the one with white cheese". I understand most people forget things sometimes, so it wasn't a big deal. I just wish that the servers would be trained a little more about what was on the menu. read more