Worse place ever in history and I'm not the one to complain on the internet but I have to say okay so me and my boyfriend and my son went out to eat and it was a long wait not to mention our waiter didn't pay enough attention to our table when he finally came we ordered our drinks and it took ten minutes to get our drink and the wait for the food was over 30-45 when they finally brought out our steaks my boyfriends steak was not how he asked for it it was covered with blood so the waiter brough it back out from being fixed it was rock hard and he took a bite of his steak it it took out a chunk of his tooth over all the worse place ever the service was shitty and the food sucked ....end of rant and I wouldn't even give it any stars but the app makes u read more

When dining out, what you order can impact your entire experience. At Applebee's, the menus have a wide choice of different foods. For my individual meal, I ordered the Cheeseburger Sliders. The burgers were juicy and deliciously seasoned and complimented the crispy fries perfectly. The burgers had a toasty bun and were sprinkled with little pieces of onions. Overall, it was very tasty. My mom ordered the Chicken and Shrimp Tequila Tango. This was a blend of rice with different vegetables topped with shrimp and chicken drizzled in a creamy sauce. She said it was terrific with just enough shrimp and chicken. The sauce was light, but also tangy and creamy. My brother, Brandon, ordered the Three-Cheese Chicken Penne. His meal consisted of noodles and chicken tossed together in a creamy sauce with small tomatoes. He also received a garlic breadstick. Brandon said his meal was yummy, despite his breadstick just being bread. He also said he wished there was more chicken and less noodles. Overall, he said he would order it again. Another aspect that is important when dining out is the service. Luckily, our service was outstanding. Our waiter, Miles, was super friendly and very attentive. When I asked my mom what she thought she said, "Our waiter is as cute as a button and super nice." Also, the service was very fast. It took only 12 minutes for our appetizer to come out from the time we ordered it, and our entrees only 20 minutes. In total, the food and service were all outstanding and very pleasing. Applebee's has some very affordable items on their menu. For example, the 2 for $20 deal. You get one appetizer and 2 entrees for $20. However, single meals prices tend to run high. My meal was $9.49. Certainly my meal was not worth almost $10. It was more worth $7. Also, drinks were ridiculously overprized. I ordered water, but my mom and brother both ordered iced tea. Each cup was $2.69. When you are ordering the drinks, the menu doesn't even say the price of each drink, so you can't see how overpriced they are. Next time I go to Applebee's; I'll order the water for the affordable price of $0. The décor was funky and unique with different pictures and objects all over the walls. The wall next to me was covered with different posters supporting Alex's Lemonade Stand. It was somewhat clean besides the food splatters on the wall I was sitting next to, and the silver wear could have been cleaner. Surprisingly, the bathrooms were relatively clean, except for an overflowing trashcan. Applebee's is a very affordable, clean, and well decorated establishment. Applebee's is a great restaurant with tons of delicious foods everyone can enjoy. The service is phenomenal and very friendly. Some items are very pricy; especially the drinks, but they also have some nice low priced options like the 2 for $20. Cleanliness and chic design are obviously something Applebee's strives for. Overall, Applebee's at Manoa Shopping Center is a great place to eat and enjoy the company of your friends and family. read more

Typical Applebee's, but not the greatest service. I came with my girlfriend and met a couple of friends for after dinner drinks and dessert. I ordered a drink from the bar, and halfway through the drink discovered a small sliver of glass in my mouth. Ironically, the restaurant manager brought us our food, and when he asked if everything was okay, I responded that I had found a sliver of glass in my mouth from the drink I had halfway consumed. He asked if I was alright, to which I responded that I was. He then took my drink and said it would be taken off the bill. Neither he nor our waiter brought a replacement drink, and I had nothing for the rest of our visit. I also decided against ordering any dessert after the poor showing from the manager. I'd have expected as much from a waiter, but not the manager. read more

I really don't want to give anyone 1 star but this place deserves it. I've tried countless times to give them a chance, because my fiancé loves it. But they're just plain gross. Hair in food, food is cold, dirty dishes. Manager doesn't care and servers move like zombies. Everyone should probably get fired and start over. Or actually train them. read more

I went to this location last week for the $1 margaritas with some of my friends. It was one of the WORST dining experiences I've ever had no exaggeration. I'm a bartender and server myself but I could only be so understanding. We went to the bar during a slow time of the day. The manager was there didn't say anything to us. A few servers in the section around us who could've been the bartender still didn't acknowledge us. Eventually this one guy greeted us and we said 3 margs and 3 waters. We never got the waters until we were half way through our meals. Already waiting 15-20 mins to get greeted it took 15Mins to get drinks. It took 20 mins to order an app and 15 min to order entrees and my one friend never got another drink even though we asked for it a few times. We wanted more chips with our app and that didn't come out until our entrees did. The bartender was never around and never checked up on us I couldn't even tell you his name. We thought maybe they were switching shifts or it was busy elsewhere but no. My food was wrong and really cold I just ate half of it. I didn't even want to tip but we did. We just wanted to leave the experience was beyond disappointing BEYOND. A dinner and drinks that we planned on being there for maybe 2 hours max not even took 3 and a half hours for not even 2 rounds of cheap margaritas 1 app and 2 burgers. Are we kidding? It was a JOKE. I wish I could get a refund or something comped but there was not even a manager around or the bartender around enough to even complain. UGH. Waste of money and not worth the cheap special. read more

I would recommend this restaurant to families who like to eat cheap, but be too full to order dessert. The desert is good, though it is a little expensive. Applebee's has a 2 for $20 section and a 2 for $25 section both with a free appetizer. I think that is a good section to choose from for a big family. On Monday, the 2nd of April, me and my family went to the neighborhood Applebee's to eat an "end of spring break" dinner. We arrived at 5:45 and waited no time to get a seat. It was not that packed at all except for a girls 16th birthday party. The table we sat at was very sticky and there was a big rip in my chair. The waiter came and moved us to a different table, which was clean, but the menus were ridden with syrup! This made it very hard to order from. We ordered our drinks, I got a Pepsi and it was good, but when we ordered our food, the waitress didn't come back with the food for 45 minutes! It was the longest wait for food I ever experienced in all the years going there. It was 6:30 when I finally drove my fork into my dish. I had ordered the chicken mac-and-cheese. When it came it looked delicious and i was starving so I went ahead and took a bite of chicken, which was a piece of grilled chicken, chopped up. When my teeth finally sunk in, I bite a piece of fat. It was a big piece of fat, taking up the whole piece of chicken. I was very disappointed with that and then I started to look at everyone else's food. What they ate, what they didn't. I went to my mom first. She had gotten the zesty chicken sandwich, as well as my dad, and it looked like she enjoyed it. She didn't have any fat on her chicken and it was fully cooked. It had all the things it said it would have and looked kind of like the picture. My dad's chicken, on the other hand, was fully cooked, but was missing some ingredients. The chicken sandwich was supposed to come with ranch dressing and barbecue sauce but his sandwich was missing the ranch dressing. The lady was nice about it though and got him the ranch dressing he ordered. Then I went to my sister, she ordered the American burger, well done. We had gotten the two for twenty deal on the menu like always. The burger was well done except for a little redness in the very middle of the burger, but that is expected. They were a little skimpy on the fries, and when we ordered a side of fries, they gave us a little bowl of fries instead of a plate of fries. The good part about my meal was how filling it was. All the meals were like that as well. I didn't have any room for dessert and neither did my family. The food was not expensive, and the waitress was really nice and always had a smile like a good waitress is supposed to. The whole place felt friendly and as I was eating, I could hear their birthday song in the background for the girl who turned 16. That is a sign of a friendly restaurant. The cleanliness was ok. Some of the tables were dirty and the menus were sticky but overall I gave it stars. read more

Applebee's is a perfect place if you want to go out and eat with your family and have a great time. Although It's not fancy its more casual and feels very comfortable. They have wonderful food and fast service, but the servers can be a little rude. Applebee's is a perfect place if you want to go out and eat with your family and have a great time. Although It's not fancy its more casual and feels very comfy. The restaurant itself looks very welcoming and feels very comfortable, service is very fast here and will get seated right away. Also, there are lots of people at the restaurant. The servers were little rude and had no enthusiasm they acted like they didn't want to be working there. The Shirley temples they have are very refreshing and it tasted very fruity. For appetizers the grilled chicken wonton tacos is a good choice they were very delightful and savory, they were very well seasoned and the wonton shells were crispy. The sauce was this tangy deliciousness and went perfect with the grilled chicken, the chicken gave you a little kick of spice when you ate it. For entrees the grilled chicken caesar salad was moderate the lettuce was nice and crisp it wasn't soggy, but the croutons were just a little bit soggy. The caesar dressing it came with was very creamy and rich and went very well with the salad. The chicken was a little dry and didn't have much flavor, but the cheese made the chicken have more flavor to it. read more

I like the food, it's well cooked when you order burgers and steaks and the soups/sides aren't bad either. Applebee's has always been one of my favorite places to go for hot meals and dessert. read more

My fault for choosing to 'dine' there. Servers are ill-trained or untrained with attitude. Food is decent bar food but waiting for your order (when all other at table are served) is a chore. Dining out should not be a chore. read more

Standard Applebee's service and fare. The ONLY real problem I ever had with them was recently with a To-Go order. When I got home and ate my chicken fingers, I bit into one that was completely raw. We called, not even to complain, but just to let them know so they wouldn't do that to anyone else, and the manager was rude and didn't even apologize. read more

5 stars for manager, Len, who really helped us out, took good care of us, obviously cares about what he does. Great place for kids, I take my boys there all the time. Updated menu is much better, great apps. Like the Havertown location. read more

Was leaving the kop mall and decided to call Applebee's ahead of time to order takeout. The greeter Chris kept answering the phone and putting me on hold. The 4th time I called I asked to be connected to a manager. Asst manager Melissa got on the phone to take our order and was very nice. But I had already arrived by the time my order was placed. I asked for the manager again when I got there since Chris still had his 'I hate my job attitude' and the general manager Fred came out and was a complete asshole saying 'yeah I heard you were put on hold once, what do you want, what can I help you with.' I said nevermind, I'd rather not talk to you with that condescending, negative attitude. Where is Melissa? Every time I come to this location I regret it. Given Fred's horrible customer service and people skills, no wonder Chris the greeter acts like that. He is following his leader. I was ashamed to even bring my friend there to use the gift card I got him. I will NEVER EVER return there. They act like they are so busy and only every 4th table is occupied. 2 thumbs down and one star for the awful customer service and poor leadership skills. read more

My experience at Applebee's was absolutely wonderful starting from when I first walked in. Starting with the food, my favorite appetizer was the "crunchy onion rings". They were obviously crunchy and not to mention golden fried, bread crumb-coated, and thick-cut. My meal was absolutely stunning in presentation and delicious. I had the "double glazed baby back ribs" which are a full rack seasoned and slow-cooked till they're flavorful and tender, also it was served with fries and cole slaw. For desert I had what was quite possibly the most magnificent dessert I've ever had the pleasure of eating, the "triple chocolate meltdown ®". This consists of a moist chocolate cake with a fudge filled center oozing out on the first forkful, paired nicely with vanilla ice cream. The service throughout was outstanding; we had a lovely waitress who was very friendly and humorous, not to mention she brought our food out quickly. Applebee's has some of the largest sized food portions I have ever seen. My family made the mistake of ordering too many appetizers and then there was too much food! I thought that the prices were fairly reasonable for the portion size, although they weren't super great. Another thing that was nice about this place was the décor. There was a wide collection of items on the walls; which were extremely interesting and they gave the restaurant a homey feel to it. This was the perfect place for a family to go to have a nice night out to dinner. All in all, I thought that the Applebee's located in Manoa Shopping center was a stupendous restaurant- the food was mouthwatering with large servings, the service was friendly, and the prices weren't too expensive. I would go there again on any occasion and I recommend that anyone else looking for a delectable meal should go to Applebee's as well. read more

Have come here twice in the few weeks with friends to take advantage of the half price apps after 9. Both times food came out and was good. Nothing special of course, but up to par. The staff however, was not up to par. We had different waiters each time and both times they seemed unenthusiastic and were forgetful. Good place for a late night bite by don't expect excellent service, it is an Applebee's after all. read more

Where do I begin - my husband and I visited this location on three occasions. Our first visit was decent however the last two visits have been more than unpleasant. Not only was the customer service on our last visit terrible but both of us woke up feeling really sick the next morning and caught a bad cold. The waiters disappear for lengths of time and the food isn't prepared as it should be. On our last visit I waited nearly 20 mins. to get a salad dressing I requested on the side. So there we sat waiting and waiting and the waiter said it's coming. I got fed up and asked the host if I could speak to the manager and he himself came to our table 10 mins after. They refunded a $4 happy hour drink I ordered but wasn't even worth the time or unpleasant dinner we ended up having. I'd rather have great service, a nice dinner experience with my family than a lousy free drink. Sorry just being honest. We wrote a complaint to the company and I am sure they won't really pay attention to it but I figured I'd try. We won't be returning to this location and I definitely don't recommend it to anyone at all. read more

Went with a group of friends for Happy Hour drinks and appetizers. Long Island Ice Teas, Margaritas and beer were listed as happy hour drinks on line for Thursdays, 4 to 6 p.m. However, we were told there was only one happy hour drink. After talking to Jesse and general manager, Wayne, we were assured our first round would be taken care of and we were. All in my party were extremely satisfied with server Pete, our bartender and our food. We will definitely return. That's the way to run a restaurant! read more

First of all, the waitress spilled soda all over my mother's leg and not a word of apology was said. The Blue Moon my friend ordered literally tasted like the water used to boil shrimp. The waiter who brought us our wings just dropped them on the table and continued walking. The waitress was rude, inattentive, and overall terrible. I will not be coming back here anytime soon. read more

So I been to this location a few times. They are now having a guy host trivia on Wednesdays... I must say we were asked to play? It was the best night I ever had there we did not win but It was fun the whole time. The host was a Really cool guy who made everyone have a good time while playing. I def would tell my friends and family to go.. And anyone who wants to play trivia and have a good time at the same time read more

My husband called in a curb side order and specifically asked for my meal to be made without cilantro. He told the person three times and made sure to tell them that I am allergic to cilantro. When I opened the meal of course it had cilantro all over it. Fortunately, I spotted it but they are going to send someone to the hospital. The only other time I ate there they messed up that order too. I also agree with all of the other reviewers. For your health and safety do not eat at this restaurant. read more

I've never had a complaint about this food at this location it's usually always good and they have really good deals. (2 for $20 and the $1 brownie bites!!) I love their steak, who ever cooks it gets it usually nice and juicy. Mine was just a little too red in the middle last time though, and mashed potatoes (oh I have a thing for mashed potatoes) theirs are sooo good! I was pretty sad the other day when I saw the measly bit they gave me when usually there is a large heap of them, my friend noticed it too. However, It has REALLY depended on our server whether we enjoyed ourselves or not. I've been there a dozen times (probably more) in groups between 4 and 15 people. We've had excellent wait staff and we've had incredibly poor wait staff. I'll give two extreme examples: Excellent waitress: This was at night and we were in a group of about 12 people.The restaurant was fairly busy but she promptly came over and introduced herself and took everyone's drink order as many people were still deciding on food. Some of us couldn't decide on which flavored lemonade to try and she told us that we could try one flavor and when we wanted a refill we could tell her we wanted to try another flavor (very cool of her to to this). She came back with our drinks, took everyone's order, helped answer questions with menu and was off to put in our order. With size of our orders, we expected the food to take some time but she was out in no time with our food. She was always stopping by to see if we needed anything or if everything was ok. At one point while we were in the middle of eating, she must have noticed our glasses were empty and brought out a huge tray (at least 12 glasses, maybe more) of all the different flavors of the lemonades. Even those who only ordered water or another drink got to try one because she brought out so many! (and only charged us for the original one we ordered). Speak about an attentive waitress! She was the best we ever had there, she was nice, friendly and always around. She was left a very hearty tip that night. Horrible waitress: This was night as well and there was only 4 of us. We were sat down and we waited and waited. We were told by the one who sat us who our waitress was so we knew..It was hardly busy that night but we watched her walk by us repeatedly and pay us no mind, even when we nicely called her name. There were other people who came in after us, who were seated near us and she would go over and take their order when we hadn't even gotten menus yet. This happened about 3 times in a row. My friends and I were trying to figure out why she was ignoring us, it's not like we were being rude or loud but I don't know, she didn't like us I guess. We were about to leave when the manager walked by and asked how everything was. We told him we had been sitting here for about a half hour, had been repeatedly ignored while others were served and haven't even gotten menus yet. He was completely apologetic and ran over to get us menus. We didn't really want to stay but he kind of begged (lol). So we finally got menus, then she came over with an ENORMOUS attitude and was like "ok what do you want?" with a scowl on her face like we were doing her some great disservice and then only took our drink order. We waited about another half an hour just for her to take our food order! Then another half hour just to get the food! (which, by the way, was brought over by a different waiter). She never once came over to see if we needed anything at all, yet she was always walking around asked the other tables if they needed anything. We were finished and waiting for our check when the manager came back and asked how everything went. We told him about the additional wait and that it was a horrible experience. He found our bill, which she had STILL not brought over and comp'ed two of our meals and gave us free dessert coupons. We didn't ask him too but it was nice that he did. We weren't planning on leaving her a tip at all because of her horrible service but I think we ended up leaving her a 2 cent tip only because the bill was something like $14.98 and we left $15. We've also had waiters/waitresses in between some good, some bad, some average but none as awful or as awesome as those two above. Having a good waitress/waiter really sets the night. This place has it's good and bad moments but it's one place were we can usually come as a large group and not have trouble being seated or served (usually). read more

Title: Applebee's Website:http://www.applebees.com/ Adress: 1305 West Chester Pike,Manoa Shopping Center Havertown, PA19083 Phone:610-449-2295 Hours:Mon-Wed: 11:00 AM to 12:00 AM Thu-Sat: 11:00 AM to 1:00 AM Sun: 11:00 AM to 12:00 AM Grade:4/5 One of my favorite dishes at Applebee's is the build your own steak tacos they always come out steaming hot and you can put what you want own it. Next i really like the coconut shrimp its crispy and flakey it also comes with cocktail sauce and tartar sauce. lastly one of my all time favorites isn't really a meal but an appetizer i like the nachos. the nachos come in a huge plate stacked to the top oozing with meat and cheese and many other ingredients. At Apple Bees there are a few nice waiters and waitresses but there are also bad ones the only reason my grade isn't a 5 is because of the service. most of the servers don't care about their job and will treat the customer rudely then expect a big tip. The last time i went the server practically threw my food on the table and didn't come back once to see if we needed anything. they didn't smile once and talked very blandly, i almost didn't want to come back. If i can say one thing about Applebee's its no upscale restaurant but not in a bad way its pretty affordable it doesn't really go past 20.00 dollars and every night after 9:00 its half priced appetizers. The portions are a good size for the price also. the refills are free and there are always happy hour deals on alcoholic beverages. The atmosphere is family friendly and really fun. they have movie posters sports memorabilia light up signs and a lot more thing that cover every wall. the glasses are always clean and so is the silver ware . The bathrooms are very clean and are cleaned regularly i can't really complain about Applebee's cleanliness. My overall experience at Apple Bees was very good from the food to the cleanliness of the bathrooms. the only thing i can complain about is the service so when you go just be aware that you might be treated rudely. but the food is very good its very clean and very affordable I recommend this place strongly. read more

Applebee's has a wide variety of food in their menus. they have a lot of party pleaser appetizers such as chips & dip, boneless chicken wings, soups & salads, and mozzarella sticks. Their mozzarella sticks are crunchy with a tender melted cheese center, but beware of hidden grease-caches. The boneless wings would fall right off the bone if they had any because of its juicy tenderness. They also have succulent entrees like juicy well cooked burgers, thorough-cooked steaks, large juicy ribs, delicious flat-breads, and tasty sandwiches. they also have a bunch of delicious and sweet deserts like sundae shooters, delicious apple and lemon meringue pies, and chocolate lava cakes with vanilla ice cream. The chocolate lava cake is to die for if you're a chocolate lover, with a fair sized caked filled with warm, mouth watering chocolate fudge and drizzled chocolate syrup covering the outside. The service is relatively good. No sass or attitude from any of their workers. Many of them have smiles and seem happy to serve you. But the down side is that they are a little slow but it's probably because cooking the food takes so long but, it is worth the wait. Over all I'd rate the service from the workers to be about an A or an -A. All their foods are reasonably priced compared to their portions. $6.99 for 13 mozzarella sticks seems reasonable, as does $8.99 of a quarter-pound burger. Their restaurant is nicely carpeted with pictures of famous actors, actresses, or musicians decorating the wall. The whole place is well cleaned except for there was a little bit of trash left on the floor. Within the minute, a worker came by and swept it up. The windows seemed to have smudge marks so they aren't cleaned very well or often enough. Their silverware has scratch marks and their glassware has little scratches and marks on them. On their radio they play famous classics like Michael Jackson, Benny G., and such. The restrooms surprisingly, had a pleasant aroma. It smelled of sweet flowers in the midst of spring. there was no trash left in the bathrooms and no bodily excrements on the floor. read more

Good consistent food is my goal,I like consistency but with this local favorite,It's nice to realize that employees still care about the brand name,and at this specific place the do know that one employees over the top experience will make a customer come back! read more

The food is always great! The service is pretty good, for the most part. It depends on the server. My family has been here quite a few times. The establishment seems clean. Will continue to go here with my family. read more

The first time I was at the Havertown Applebee's it was an overcrowded mess with people waiting everywhere to be seated. I guess this Applebee's is overcrowded because there aren't many chain restaurants like that in Havertown, so everyone flocks there. My second visit to this location was on Wed. 11/11/09, for the Veteran's Day special, which by the way, was very nice of Applebee's to offer a free meal to Veterans. My husband and his best friend are Marine Veterans so we went, and as expected it was extremely crowded, but we waited. Overall, the staff handled the crowd well, but quoted us a 40 minute wait, when in reality; it turned out to be 1 hour and 40 minutes. The food was ok, not necessarily worth the long wait though. The parking lot at this location in the Manoa shopping center is a big mess. My biggest complaint that I experienced is the type of people that flock there. Since my husband is disabled and doesn't walk very steady (he needs a cane), when we left, I pulled my car up to pick him up and while waiting for him to unsteadily walk to my car, I was cursed at by a rowdy Havertown Applebee's patron, yelling at me for "f-in blocking the path." Meanwhile, he had no handicap and could have easily walked around the brick wall to the other opening. I spoke up and yelled back "what is your problem - I'm picking up someone who is disabled." Only to be yelled back at, with him calling us "f-in a-holes." I'm sure he was in a hurry to get to the bar in Applebee's. What a nice way to thank my husband for being a veteran. I will be avoiding this overcrowded place and will never go back. read more

quite possibly the worst customer service I've ever experienced, if you can even say there was service. since there's a laundry list of issues I'll start from the beginning. we sat down right away which was probably the ONLY good thing that came of this date night out. the server (no clue what her name was because she never said and I don't remember if/what her name tag said) got our drinks, brought them back, and then took our order. I ordered the boneless wings and side of fries and specifically asked for it to be brought with dinner, since my boyfriend was ordering bone-in wings as an appetizer (she even repeated as an appetizer and not with the meal and he said yes). then 15 mins later, a different girl brought out my side of fries... (um why I have no clue) another 20 mins go by and another different person brought out BOTH set of wings!!!! - why even bother asking to have it as your meal when they don't listen - at that point we were both also in need of a refill on our drinks (NEVER EVER EVER GOT ONE!!!!!) the food wasn't even that great. the bone in wings were way too salty. my boneless wings which came out as an appetizer was barely warm, and my boyfriends dinner the whiskey chicken had no taste. to end this, we NEVER saw the waitress until a new table got seated and we finally were able to get the check. she NEVER came to check on us, our dinner, our drinks. couldn't wait any longer to get change so I went to the bar and made it back before she made it to the table with the check. I'm in the service industry, and let me tell you, she's VERY lucky I even left her the $5 tip I did on our $42 bill. the people who brought the food to us deserved that $5 way more then she did. never going back there again, and I've been going there since they opened. read more