I placed an order on-line for lunch today. I ordered for 3 people. I ordered 3 french onion soups -- approx. 1/2 cup per paper cup. I ordered 1 wanton appetizer -- there was about 1 tbs. of meat inside. I ordered 1 order of pretzels -- these were burned. I ordered 1 mozzarella cheese sticks -- they were excellent. I did not have to wait and the girl that brought them to me was wonderful. I paid $44.10 for lunch. This was a lot of money for lunch, but normally the food is wonderful, and I don't mind paying. Not this time. I just wanted you to be informed. Thank you.... read more

This is the second chance we gave Applebee's. The first time I sat with a party of seven and the waitress never came to our table to take our orders or drinks. We waited over 20 minutes and just ended up leaving about 2 months ago. This time today we came in placed our order and the appetizers came out. They just sat them on the table and did not give us any plates to eat them on. They usually will bring out small plates for them. We finally asked another waitress if she could bring some out. When she did the plates were all dirty. I waited for our waitress to return for another drink and new plates. After waiting awhile I finally walked up to the bar and tried ordering another beer. I was told because I was at a table the waitress would need to add it. I stated that the only reason why I am at the bar and walked across the restaurant was that she was not coming to the table, she still did not give me a drink. So our waitress finally shows up with the beer and gets 2 orders wrong. We ordered a steak with broccoli and mashed potatoes. The other order was supposed to be medium steak with fries and broccoli. They put double broccoli on one plate and mashed potatoes and fries on the other and the medium steak was bleeding it was so undercooked. After they fixed my son's orders I sat there while everyone was eating for about 20 minutes wondering where my steak was. When the waitress finally returned after everyone was done she asked if everything was ok. At this point, I stated that I never got my steak. I had asked another waitress earlier if she could ask our waitress to please come to the table and she never did during the wait btw. At this point, she grabbed a manager who quickly apologized and said she would take my missing plate off the bill.....really that's it you will take the missing meal off the bill?? Dirty dishes, orders messed up, missing meal, and I had to get up to try and get a drink. Well, in the end, the manager did not charge us for the raw steak that my son did not eat either, but this is the last time we will ever eat there. If I could give no stars I would. read more

Aboslute worst customer service I've ever experienced. From the front door to speak with a manager, they should all be disappointed in the way they handle their business and more importantly their customer's image of them. Let's start with the beginning of my experience. I went in with 3 adults and a child clearly under the age of one was told by the host there wasnt any available booths, and offered us a seat in the lounge where it is a smoking enviroment. We rejected. Offered to wait for available seating. Watch the host walk to an empty booth, take the dirty plates off on put onto the table right across from us and set the table for us. After being sat, waited atleast 20 minutes for our drinks to be taken from our waitress Tori who clearly only had a 6 top two tables away from us. She didn't even deliver our drinks to us, another server who had just been cut did. She came by to ask we were ready, we asked for a few more minutes but put in fried green beans and a side of mash for the child as a starter. Never heard or seen from her after the delivery of those. And we could clearly see her avoiding us, and running to the every need of the 6 top she had. After being there over an hour, ready to order & patiently waiting, I went and brought myself up to the host and asked to speak with a manager. The manager on duty didn't even meet with me at the host podium, but instead brought herself over to the table where my guest were sitting and was in my friends face saying "did you need something?" "Is there a problem?" After seeing her address my party, i walked over and politely told her it was I whom had wanted to speak with her explained what had happened, she asked what it is she could do? After being disrespected and no hospitality being shown within this restaurant, we all told her we just wanyed our check. The server walked up after the manager and said " since yall wont be eating, here's your check." Placed it down and never came back. I will continue to enjoy my wonton tacos from the Applebees Corp but never within the Ocean Springs location. Cedar Lake is alot smaller and less people but they do whats right within a restaurant and I've never been disappointed once. I'm not one to call corporate but this applebees needs some new managers, and employees who know how a service industry is ran. On a side note to those reading, Cedar lake is only 15 minutes from this location & will be more than haappy for yall's company at their location if interested. read more

Terrible! I had the Baked French Onion Soup and Fiesta Chicken Salad. The soup would have been good if they didn't slap a burnt piece of toast in the middle! I really should have posted a pic of the salad. Since when did the number one ingredient for salad turn to cheese instead of lettuce!? Pissed! I want lettuce in my salad. Make some changes Applebee's! 1 Star! read more

My husband and I had the worst experience from the first step into the door. The girl seating us didn't want to put us into a booth because she didn't think we would "fit." Which btw we fit in just fine. I ordered the sirloin with steamed veggies and garlic mashed potatoes. I asked for a medium steak that came out well done. The carrots in my "steamed" veggies were still crunchy and the garlic mashed potatoes had absolutely no flavor. I had to actually add salt and pepper to them, which I've never had to do anywhere. Service was slow and at times non existent. Very dissatisfied with this place and will probably never be back. read more

I've been to this location a lot and never had any issues until tonight. First and last time I will order Carside to Go. The woman who brought the food was not friendly at all. When I told her something in my order was incorrect, she was even more rude. She tried to correct me when obviously I know what I ordered. She needs some customer service training. Definitely will go somewhere else for food. read more

Though I do enjoy the food. The curb to go leaves a lot to be desired I tried it twice and they were 15 minutes late bringing to order to the car. I would recommend coming 15-20 later than the agreed pickup time when ordering through the App. read more

Top shelf Long Island was amazing. Service is mediocre. Asked for a bowl of fruit for my toddler and they advised they didn't have that. Average service says "no". Great service finds a way to make it happen. Food was good. Decor was VERY nice for a Applebee's. Every other aspect of the visit was quite tolerable.. read more

I was thoroughly impressed with their 9 oz Sirloin Steak. Really good! The Server was nervous or something and he asked if we wanted our drinks to go way too many times. My husband finally said "OK, we get the hint!" and we got up to leave! It was kinda funny actually! Overall I think it's a good meal for the price. read more

The place is rundown: there is a large bed of fire ants at the front door; the booth seats have large tears in them; floor needs sweeping; carpet needs vacuuming. The food was o.k. but not very appetizing with the place so dirty. read more

Our food was absolutely ridiculous, we ordered the cheeseburger quesadilla. It was served on a crispy hard shell and the burger was 1/2 the size of the quesadilla. Served with old lettuce. The music was extremely loud. The only thing that was good was our waitress and the coffee was fresh. This is the last time we will go there. read more

I've always liked Applebees, but my last visit was horrible.There was a roach crawling on the table that my family and I was seated at.

We have been to Applebee's many times over since it opened, but we haven't been for probably 6 months to a year. We won't be going back anytime soon either. I am not usually too particular, but tonight was awful. Our fries were cold, and my steak (supposed to be medium well) was near raw on the inside. Even when I sent it back, it came back more cooked on the outside and still pink on the inside ( still too pink for medium well). I always order medium well, and I have never had a complaint, but tonight was terrible. The steak was rubbery looking; my potatoes were crunchy cold, and my steak was crunchy on the outside when I got it back the second time. Overall, it was awful. Not impressed with the cook. On the plus side, our waiter (Christian?) was very nice. read more

Waited at the door for a few minutes to be seated while the two waiters argued w/ each other. Finally got a seat and then had to wait for service a while. When we finally got our food, it was cold! Cold pasta and cold ribs...won't be back. read more

This was our second visit this week! Our waitress Lauren was great. We requested her tonight, because she did so well the first visit!

Well, I am sorry to report this visit will be my last to this location. For a while the food & service was something I looked forward to. Today after waiting about 50 min for our food (not a big deal it was busy) the fries were overlooked and cold, there were two orders both burgers, both wrong. The employee turn over is very high and the consistency of the food cooked is all over. I really liked my local Applebees and they will be missed. This was my third visit for lunch at this location in two weeks with all three orders being a sad disappointment. read more

Not much good to say about this particular Applebee's. My wife had been told that this one had a bad reputation, but someone else in our party was set on going here. First problem, A waitress swept up a plume of dust right next to our table and we had to cover our drinks (food had not yet arrived thankfully). Do they not have the roller sweepers that other restaurants have that keeps the dust contained? Next I recommend going to the bar to order a drink so you watch the bartender make it. I got a $6 Long Island iced tea that tasted watered down with little to no alcohol in it. If you decide to go there and wonder why most of the steaks on the menu have toppings it is because it is an absolutely tasteless low grade steak. I got a steak with no toppings and it honestly had no taste. I tried to doctor it up with salt, pepper, and A1 sauce. The real kicker here is that 3 of the 5 in our party got sick within an hour of eating here. I didn't make it home before I had to puke and woke up in the middle of the night with diarrhea and still have spent half of the morning on the toilet. My wife tried to warn us and we should have listened! That person that was dead set on going there, called this morning asking if anybody else got sick. I don't think she will be dead set on going there again anytime soon! read more

I love this place. Only thing that really bugs me is the waiters and waitresses. It's like they don't even care. I've been a waitress for fine dining. Ik it's hard but at least when not happy you fake it or show it where customers can't see. Some of them are really really nice though and when one woman (our waitress) had our table on my graduation dinner we ordered mozzarella sticks as an appetizer. She had about 4 other tables and helping two other workers who I assume were new since as often as I come here, had never seen before. She forgot them and then gave them to us free and when available kept congratulating me and saying she saw me so often come in there studying and eating and she congratulating cause she knew how hard I had worked. This meant so much to me. She was also very helpful on explaining any questions we had about the food and told us of all the great deals. Where other time we had a waitress who not only forgot our drinks ordered the wrong dish for my brother and then charged him with that which was like $4 dollars more. Um, no. This place can be great but surely needs help with some of the staff. read more

We thought the first time maybe they had an off day so we went back a week later nope service and food still sucked no flavor very bland will not return ever !!!!!!!!!!! If you like fish and chips at long john silvers then you will be safe with that maybe other than that bad service bad food read more

Applebee's in Ocean Springs is a very good restaurant. Great service and great food. My brother works there so we go a lot and very classy. If your visiting the Mississippi coast then Applebee's is a great place to go. read more

Had an awesome lunch with the family, service w as s on point, had Jeremy as our server, did a fabulous job. Our food was amazing.

have called you with no response. We had lunch at the applebees on airport blv. in mobile,ala. the waitress that served us did not get our order right. the only thing she got right was our drink order. oue ticket was number 8506-858269. our waitress was Holly B .we ordered burbon st shrimp and steak she brought us shrimp and chicken. my ticken came to 33.20 and I went ahead and gave her a tip of 4.00. My granddaughter ordered the same and her ticken was more because she ordered fries also her ticken came to 37 or 38.00. we have always had good service and food but not this time. read more

This Applebees needs to be refurbished. The place smells like mildew when you walk in and our waitress seemed like she would like to have been some where else. Will not visit this locatin again. read more

Some of the worst service at this location in Ocean Springs. After going here a few times, I realized the slow service wasn't just a fluke. Slow service also makes the food cold when it gets to you, tons of better places to go in town. read more

First, I would like to commend our waiter who was very attentive and I would also say that the salad was very good. The dinner entre however, was not restaurant quality. I ordered the Pepper-crusted sirloin on a bed of hearty whole grains. The steak was not grilled as shown in the menu photo. Instead, it looked and tasted like it was boiled in a bad tasting, watery broth. The broth had a chemical after-taste like powered gravies have that are full of preservatives and emulsifying agents. Management should pay more attention to the quality of the food coming out of the kitchen. read more