I've been to this Applebees location countless times and I'd have to say this is one Applebees that has a ton of staff presence. Server was very attentive from beginning to end. I know it seems so basic, but I'm here to tell you this is not always the case at restaurants. The best service I've had in a long time anywhere dining out. Our waters were refilled many times and we didn't even have to ask. The restaurant was also busy because it was after 9pm when 1/2 priced appetizers starts which is why we were here. We enjoyed boneless wings and mozzarella sticks. Served hot and fresh. It was clean and lots of WSP/Mendota decor that's always nice to look at. Parking is easy and lots of spaces available, even when the restaurant is busy. Definitely a good spot to keep in mind for 1/2 priced appetizers. read more

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We went to Applebees with my family for Mother's Day , when we got there the restaurant wasn't full, and we had to wait 10 minutes for someone to attend us, no one ever did so we left. Keep in mind the restaurant wasn't full and every worker looked at us come in and no one bothered to attend us. read more

The best food Service is the best Ambiance 10 stars good job keep up the good work Food Good ever read more

Nope. Steak hammered, green beans mush. I've had better food at a buffet that's been sitting around for who knows how long.

Just got done eating at apple bee"s. Went to pay we had gotten a free 10 dollar bonus credit, for buying a gift card of 50$ last time and it was gonna expire on 8/3/25. We went to pay the server said to use the kiosk at the table. Mind you, the screen was still showing the remnants of whoever used it last"s finger juices, so we go to enter the gift cards and the 10 dollar one dosent work. Lo and behold, this gift card needed to be given to the server. Though no where on the card was this printed and at no time does anyone relay this information. Until now, which we find out is too late because now nothing can be done and we are told we just should use the card next time.... There was nothing that could be done no new card could be issued, literally nothing could be done and the food was meh, I asked for a burger with no pink and it came With pink. read more

Nice atmosphere and service. Food and drinks were good. The wait staff are very accommodating and friendly.

Walking into this restaurant alone, I anticipated a smooth evening--a little food, a little quiet, nothing complicated. Instead, the start was rough. The hostess barely acknowledged me, and I sat for eight long minutes with no water, not even a nod. Meanwhile, a couple who arrived after me was seated next to me and immediately attended to. Not the warmest of welcomes. Then came the rescue: Aubrey, my server. After I finally resorted to using the Ziosk, she appeared, and from that moment on the evening shifted. Aubrey was attentive, efficient, and reassuring--the kind of server who makes you feel that the night is not beyond saving. Her professionalism carried the service, and she deserves full credit for that turnaround. The atmosphere itself holds promise. The dining room feels warm and inviting, the tables are neatly arranged, and the evening quiet allows for easy conversation. The restroom was serviceable--neither spotless nor neglected--but could benefit from closer attention. The meal, however, was less impressive. I ordered a 12 oz. ribeye with mashed potatoes and green beans (broccoli, curiously, was unavailable). The sides were fine, if unremarkable. The steak, unfortunately, was the true disappointment. Instead of the robust cut expected of a ribeye, it shredded apart into small fragments at the mere attempt of cutting. Having grown up on a farm, I recognize the difference between a quality steak and an inferior substitute; this, regrettably, was the latter. In sum, this restaurant has potential. The atmosphere is pleasant, and the staff--when engaged--can deliver excellent service, as Aubrey demonstrated. Yet the lack of attentiveness at the entrance and the underwhelming quality of the ribeye kept the experience from reaching its full promise. Three stars feels fair: commendable service from one staff member, a comfortable setting, but significant room for improvement in both hospitality and food quality. read more

My wife and I are traveling back from a road trip, and we decided to stop in here for some food on our way home. We arrived right at opening time, so we were the first ones there. I went to use the men's restroom. To my surprise, it was gross. It was as if there was a rush of people there before us, and the staff had no time to clean. It appeared that whoever cleaned the bathrooms last did a quick job, paying minimal attention to the toilets. The toilets were soiled and grimy. The floors look damp as if a quick mop job just occurred. We ordered two impossible burgers and fries. It was okay. Mediocre at best. The service was also mediocer. The waitress provided a service that got the job done but didn't provide a positive connecting experience. I see one reason why we haven't been back to Applebee's in so long. Hope this improves. read more

the manager david at this location is probably the absolutly worst mgr ive seen in the food business. we went for the all you can eat shrimp, ribs, chicken thing. we ordered once. the waitress had a big table come in and literally never came back. not once. after sitting for about 25 mins with no food or drinks i flagged someone down "david" the mgr. i told him what happened and he said "yea she has a big table" sorry. super loud. super rude. i literally ate 2 rib tips and sat until i wasnt even hungry. david said he can run my card and get us out of there if that will help. so he did. full amount. no apologies. wouldnt comp the 1 soda i drank. i paid in full for all you eat ribs and got sent out with 1 soda and 3 rib tips. this place is a joke. whoever hired "david" must be REALLY desperate for workers. he couldnt run a lemonade stand for an hour. read more

My wife and I frequently visit Apple Bees for date nights. We love Apple Bees and have been coming to this restaurant for quite a few years now. We used to bring the kids here once a month, they loved it just as much as we do. I always get my usual steak while my wife orders a burger with fries. They have not let us down once with their service and quality of food. I am shocked to see that this Apple Bees has a 2 star rating. The workers here have been nothing but kind to us. read more

This location isn't bad at all. This is a go-to for my friends and I when we just want some happy hour appetizers and drinks. There is consistent quality in the food every single time, and I appreciate that. The service has always been good. We go mostly for happy hour. They have a good selection and great happy hour prices! Great drink deals too. If I'm not there for happy hour, I usually order a salad or some kind of sandwich. There's a Southwest steak salad that is SO GOOD. You can never go wrong with something from the grill either. If you need a quick, casual, but not too casual dinner spot, this Applebee's won't let you down. read more

Came in with my husband and kids we got seated and literally sat there for 25 mins waiting for someone to take our drink orders and nothing. We gave few more minutes and finally my husband said let's go we're not eating here. Just horrible. read more

It was decent, I ordered online and ran over to grab it, it could've been a little warmer, and it gave me the rumbles. But it was still decent read more

I went here Sunday afternoon with my Mother to have some late lunch. We ordered from the 2 for $22 menu. For our app we selected the spinach dip and you could tell that they microwaved it as the cheese was super hard and the dip itself was so hot we had to wait a minute to eat it. They gave us some semi stale chips to dip it with. My mom ordered the oriental chicken salad and I got the riblets platter. My mother mentioned her chicken was quite greasy and lacked taste. My riblets tasted like they boiled the meat and just pored on some BBQ sauce. it had been about a year since I had been to an Applebee's and now I know why I stopped going there. No real surprise tbh as I have known how cheap they have gotten with their food over the last 5 years or so. It did take forever to get our food and I am not sure why?? I won't be going back anytime soon. I will say on a positive note that we had fantastic service, and over tipped because our server was so great! read more

You can never go wrong with a late night trip to Applebee's. Hosting a friend from out of town who's not very interested in trying new things, I was glad we were able to settle on this chain that is known nationwide. Upon arrival, the host was rather odd. There's nothing wrong with a little individuality, but I must admit I was taken aback at the awkwardness of standing there waiting while he stared at us. After about 2 in a half minutes, I asked if we could be seated; he then directed us to a booth in the main area. My friend was use to the "2 for 20" and was hysterically laughing that here in MN, it's "2 for 22." We laughed as he went on to explain how expensive everything is here. The wait staff noticed us having a good time and joined right in with positive energy, asking us our beverage of choice. She was right to the point, and I appreciated that about her. We just missed happy hour, but the beers are pretty cheap. Overall, the grub was good! We ordered boneless buffalo wings (which weren't drenched in enough sauce) My steak, medium well was fantastic! Juicy and my side of mashed potatoes and broccoli were an excellent addition to the dish! He ordered ribs, which was drenched in a delicious BBQ sauce, but other than that I wasn't very impressed. (Not enough meat on the bone) The overall experience was phenomenal, and I would definitely go back. read more

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Over seasoning can't tell what you're eating. I had a blackened salmon the other day and couldn't taste the salmon! To much salt, seems to be the seasoning of choice. read more

my fries and burger tasted like some one dumped a whole salt shaker in it. I could literally see the salt caked on my fries. I had to scrape the salt off it them. i though the burger was salt but wasn't sure till I felt something crunch as I was eating it. plealed the cheese an topping off an saw lumps of partial desolved salt. unacceptable I will no longer be spending my hard earned $$ here read more

I have been here for one hour and four minutes. It took exactly 39 minutes to get seated despite numerous booths being available and other couples coming and getting seated before me. Not being one to make a fuss i decided to wait. Two more people came on and were seated before me. I thought maybe there was something wrong with the booths and tables. I just wanted food, hell. I would even sit at the bar as long as I got some food. Update A bottle of A1 sauce was placed on my table to give me the impression that my meal is around the table. I have seen the ads on tv and i thought that i would get best service. Update 2. So it turns out that my steak was accidentally dropped and they are re making it on the rush for me. Time now is 14.40. i walked in at 13.20. I don't know what the real problem is or if this is a management problem but this being my first and last time at Applebee's. I don't think i will be visiting any of their establishments anytime soon read more

This was so far the worst experience I had at this location!!! After host seated us, for 10minutes we waited for waiter. finally asked the host what is going on and he grabbed a server (Susan) who stated it wasn't her table and walks away. Then turns back couple minutes later and gets our drink order. Now "our" waiter (John) shows up confused since there are drinks but proceeds to get our order. After I asked home why it took too long, he mentions it is busy. Our appetizer arrives via another waiter, 10 minutes later, cold. Main meal showed up in a timely manner and nice but yet another waiter. We ran out of drinks during our meal AGAIN NO WAITER AROUND!!! Another 5minutes, we had enough and I went to the host again, he apologizes and gets drinks for us. Now everyone on our table is pissed. Now we are looking for a waiter to pay and host walks by and i asked him if i could see the manager (Bob). He comes back and explains how short staffed they are and it truly is impacting them. He apologizes. I understand this is unfortunate. However, when we were being seated we could have been informed that there might be some delays due to being short staffed, we would have been understanding. Through out our dining we had more interactions with host then our waiter(s) read more

Trash waiter slow af and they ain't give me my change broke ah bish, we sat at a booth got there at around 8 and didn't get help till around 8:40 was gunna leave till her ugly ass wan show up read more

Never will eat here again. Manager was disrespectful to me regarding the nachos. Didn't ask me if I wanted anything else and also the bartender didn't ask me if I wanted another drink when she looked directly at my empty glass on the table read more

This was a great location with wonderful staff and great food. We went during happy hour and got serious specials on the drinks. I also liked the 2 for 25 options including the appetizers offered. We opted into the salad instead of the appetizers on the menu. The salads were HUGE which was awesome. The main entrees were really good too. The Long Island didn't have a lot of alcohol in it but that's ok for a Sunday night not sure if it would fly on other days. read more

Applebee's Grill + Bar - Long Island Ice tea ($5 at happy hour), Coors Banquet in the back ($2.75 at happy hour) - American Near Me - West Saint Paul, Minnesota

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Arrived at about 445 and had to wait about 5 minutes before we we're greeted (after making eye contact with several workers. After being seated we we're informed the host was on break. There was plenty of extra staff walking around but none designated for the front. Only a few staff were wearing their masks correctly. The remainder were wearing the Mask over their mouth but not nose. Host wore a mask when she returned but pulled it down below her chin when not bringing guests to tables. She carried a large garbage from table to table to clear instead of bringing the garbage to the kitchen. This would sit on the empty table while clearing the table. Then when wiping of tables wiped all food (table was occupied by several kids who spilled) on the floor and didn't vacuum. Table next to us ordered two wraps but came out as salads. They confronted our waitress and her response was, "okay" and then just looked at them until the family offered to just eat the incorrect meal. She never did change their plate or apologize. Payed with the kiosk and attempted to do the survey and the kiosk stopped working. We informed our waitress of this and stated we wanted to do a survey and she stated, " oh" laughed and walked away. Food: dad ordered the double crispy shrimp - not fried well enough and was soggy. read more

came in for a cocktail or two . it was okay i wanted to relax and have a couple drinks . after the first cocktail the bartender printed the receipt . . . I wanted to order more drinks and food; but i felt like I was being pushed out . As an experienced bartender of 10 years i would never recommend shooing your customers away read more

I usually like Applebee's, but this was the worst experience thus far. This was my first time dining at the West St Paul location. It was a Monday evening, my birthday so I decided to go for a quick dinner with my sons. Upon arrival, the parking lot was empty and there were more staff than customers inside. We waited 10mins just to be seated. That should have been our que to leave. I could see staff just walking and lounging around. After finally being seated, we had to wait additional 20 mins for a server to come take our orders. This was so upsetting to me as the place wasn't even busy. Server (kanisha) didn't apologize for the wait.She didn't even bother to greet us. She acted as if she was doing us a favor. After she took our appetizers orders, I told her I wanted to order an entree to go. The server brought out the appetizers and drinks and never came back to our table. Mind you I could see her walking around, chatting and carrying on. I had to Flag down a staff twice for a To go box for our appetizers and Payment. I decided not to order more items. This location will not get another dime of my hard earned money! Original sever brought out the receipt. She must have realized how horrible she treated us and proceeded to make small talk. Of course she was rightfully ignored. Kanisha, "hospitality begins at the door when a customer walks in not when the customer is leaving. our dining experience was already ruined and we were over it. read more

My first time going into an Applebee's and the service was terrible. Josh, the bartender, didn't know the name of the dollar drink he was attempting to upsell. I tried it anyway because it was a dollar. He made fun of my ID after he asked for it, saying that he had never seen anyway try to look so stupid for their ID. I laughed it off, but I should have walked away there. The drink was ok, the BBq brisket tacos were good. Josh avoided me when I was finished my meal. It took about 10 minutes to get his attention so I could pay and leave. When I asked if he was busy he said no.The only workers that were pleasant towards me were the hostess and the manager. There are much better places to eat along Robert St, avoid this place. read more

Hmm.... I go here to grab a bite to eat when it's after 6pm in South St. Paul. Why? Because most of SSP closes down after 6pm :) Applebees.... Decent happy hour prices. Food is fine but unimaginative. Try as they might with all the local high school shit on the walls, this place lacks all personality. Blah. read more

I'm typically a fan of Applebee's and its happy hours, but this one location in particular deserves to be called CRAPplebee's. Lunch hour. Fifteen people. Everyone got their food except for one person, "Oh, sir, yours is coming on the fly because I forgot to put in your order." Note: this person ordered a salad with apples and chicken on it. 1) Apologize profusely. 2) When you say, "on the fly," make it on the fly.* 3) Don't admit that you forgot to put in the order. 3) Start comping stuff. *Typically, the term "on the fly" means "super quick," "coming right out," "let me go grab it right now." Apparently, at crapplebee's, it means, "another fifteen minutes," "they're farmvilling your lettuce in the back," "they had to find johnny appleseed to start planting the apples." Whew! Thankfully the manager ended up comping the salad... BUT still charged $2.50 for his soda. Really?! REALLY!? Don't go overboard now with the customer service. read more

We walked in got seated right away because it was Wednesday and there wasn't many people there. We decided to go with a couple newer items on the menu. Chicken was one, and Mac n cheese was the other. Not only did it take 30 min for someone to take our order it took even longer for the food to come out. 45 min to be more exact. Why it took that long I have no idea the place was pretty much empty. Once the food arrived it was not only cold but it tasted absolutely horrible. The Mac and cheese had some kind of weird sweet taste that didn't belong. How do you fuck up mac n cheese? The chicken was burnt,dried, and room temperature. read more

Wings = average. Chicken Casadia = below average. Spooky sip drink = average. Overall this place is average. Nothing special nothing bad. read more

Just moved in the area. Tried this Applebee's for the first time. We had been to the one in Woodbury several times and didn't mind it even though it is a big chain restaurant. We tried the one in West St. Paul and I still gag a little bit thinking about it. Sat at the bar. The chicken in the quesadillas were a gray colored sponge material. Brisket tacos were somewhat edible but were gross. Staff seemed too good for us or anyone else at the bar. Guys at the end of the bar commented on the fact that we actually ordered food there and laughed. They said that they just stick to drinks. Now I know why. Smart move. read more

If you like Applebee's, this is a consistent restaurant. The menu is from the chain but we have always had a good meal with good service provided. The restaurant can get kind of busy and loud at times of the day but the booths are comfortable and we don't have to wait to be seated. The staff is friendly and provides good service. read more

I've done one other AB review. Go to one, go to them all. This particular visit was average like most visits. Valentine's weekend, 7 of us, supper time.... The staff did whatever they could to seat us quickly and make sure we were comfortable. Everyone enjoyed their food. read more

refuses delivery orders near closing even though said apps specifically say taking orders till 11:20 pm. Had this happen 3 times now with ordering around 11. read more

When me and my daughter walked in we waited for a few minutes to be told sit where you want and I will bring you a menu, then still had to wait for the menus, but at least a friendlier waitress brought them to us. Then a manager had to come take our drink order because the waitress was nowhere to be found and it was not busy in there, it was me and two other tables and they had 3 waitresses and 2 managers. A table that was seated way after me and my daughter got their drinks before us, their appetizers before us, and their food. Customer service sucks during the day. I have been here in the evening and they have way better service. I will say the food was really good definitely not disappointed in the food. read more

Applebee's Grill + Bar - Food was great - American Near Me - West Saint Paul, Minnesota

This is my favorite Applebee's. I am not a chain restaurant type of gal but I must be honest and admit we come here almost weekly. We usually hit 5 dollar burger night which is a great deal. Any burger for $5 and you can get fries, veggies, or add a side salad for a small amount which is what I always do. I love their salads! The one item I crave here is the Fiesta Chicken Chopped Salad. SO good. You have to try it. If you like lime and a little zest in your food, you will love this! I hate to sound like an old person but we even have our favorite table. We as in myself and anyone who comes with me. They always seat us in our "spot". The service here is always attentive and they keep the glasses full which is much appreciated. Late night Happy Hour is a great way to end the day chatting with friends and its never loud in this one because the bar is farther away from the dining area. If you are in West St. Paul, this is one of the few places on Robert you can actually go late at night. Also, one that hasn't closed down on the West side of Robert...I sure would like to know why most restaurants fail on that side of Robert...Even Sonic didn't make it and everyone LOVES Sonic... Monday Night 5 Dollar Burger nights and Late Night Happy Hours!! read more

The food was fine. The problem was that restaurants are supposed to be following specific rules so that they can be open after the COVID shut down. The staff are supposed to wear masks at all times. The bartender had hers pulled under her chin the entire time we were there. Our waitress had hers on sometimes but at times it was below the nose and then one time below the chin. I understand that by choosing to go to a restaurant, I am accepting some risk, but staff should always be following the requirements. read more

When we came into St. Paul Minnesota we got in pretty late- and our food options were limited so we decided to get some Applebee's. There was some kind of sporting event/ high school event that was going on there and it was packed- but there were a number of open places to sit and we weren't seated quickly. We didn't understand why they made us wait when the booth they placed us at was literally open when we walked in. Then when we finally sat down they came over and told us if we didn't order right then- we would have to wait for a long time since they were about to put the kids order in soon and we would be after them if we waited. So we quickly ordered and the food was alright- it was the typical chain restaurant re heated food that we had and they did mess up our order- but we didn't do anything about it since we would have had to wait a century to get it fixed with the large order they were working on. Over all there was no reason that I would have been eating here and we were only here because it was the only thing open in town when we got in late Friday night. Unfortunately this experience will negatively effect my view on the chain and I don't think I would willingly eat at an Applebee's after that. read more

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Ordered $5 bowl of chili today. Got three tablespoons of ground meat w no sauce or beans. Terrible!!!! Didn't even resemble chili. Waitress was perfect though and took it off the bill. Caesar side salad was great!! read more

I'm not one to ever write reviews because it's just not my thing and I don't like to. However I couldn't help it this time because I was just really disappointed with the overall service that we received. For starters we were not even greeted by the hostess nor talked to at all for that matter. Our waitress didn't give us her name and didn't have a name tag on, she had short brown hair. Our sever took our order and brought us our drinks and that was about it for the most part. It took a while for her to even come back and ask or therefore bring us drinks. At first I was like ok it's busy in here so I understand but then she just kept walking by over and over again and never stopped by to ask for refills or if we needed anything or that they were backed up. Finally after about 10-15 min that had gone by she asked if we wanted some refills and that the kitchen was busy so that's why the food was taking a while. Time went on and she never brought my refill but had refilled the waters. Then the manager and another co worker brought out the food and still our server didn't come check till about 10 min after asking if we needed anything and how things were tasting and still no refill. She then brought back what we wanted which was a side of dressing and some Tobasco sauce. When she did she realized she hadn't brought my refill out and did so about 5 min after and I had a cup of iced tea with no ice. I was disappointed with my having the ice but I got over it. When we were eating our food we noticed a couple of things. I ordered a garden burger that was supposed to have sweet and spicy pickles and instead I just had a lot of cheeses put together with slices of fresh cucumber that had maybe been sautéed. We had also ordered a chicken caesar salad and it was overwhelming to say the least with so much lettuce that probably fed four people and what was most interesting was the dressing itself. First it lacked dressing, and the croutons were soggy and lastly but important the dressing tasted like sour cream. We were highly confused and just in disbelief. We paid on the tablet and left and didn't see our server she since had brought the refill. I understand that at times it can get busy and hectic. My dad use to run a catering business so I'm familiar with situations like that. Nonetheless the customer should always be taken care of no matter how busy the place is. Some checking in here and there and things of that matter that I'm sure they are aware of that should be done but we're not in this case. I liked going here before but this time made me not want to come back. Hopefully changes can be made. read more