I found Mario to be courteous, polite and helpful. Not only was he able to diagnose and repair my somewhat elderly gas dryer, he gave a free, helpful and money saving tip on replacing my washer hoses myself. He showed up during the scheduled appointment window. His explanation of the repair and the cost was very clear both on the phone and in person. He had the part with him and did the work very quickly allowing me to get back to my busy day. Overall, great service. read more

My dryer wasn't heating, I called Sears.... they weren't available for a week, the young man on the phone was nice enough and tried to accommodate my schedule until I declined a appliance maintenance membership, then the conversation changed. I've never called a appliance repair person other than those from a big box store until now. I called Appliance 911 due to the great reviews and I'm so glad I did! Mario answered the phone immediately and was extremely professional. Mario came by the next day and assessed the problem, explained to my husband and me the different reasons for what possibly could be the reason the dryer wasn't heating. Mario wanted to try the most obvious repair first, unfortunately, the dryer worked for just a brief moment in time then stopped heating again. I called Mario again, he again was very pleasant and professional. Mario ended up replacing a group of fuses, that was the answer! Even though it took a couple of trial and error visits, I didn't mind. Mario never seemed flustered, was determined to fix our dryer. I offered him more money for his time, he refused. The dryer is working beautifully now, thanks Mario. We'll definitely call Appliance 911 if we need future appliance repairs read more

We have called Mario for a couple of appliance needs - dishwasher, washer, and (most recently!) dryer. He is extremely accommodating to our schedules and tries to get out to help us as soon as possible. He always takes time to explain what has caused the initial problem and will provide suggestions for repair. These suggestions are always honest, transparent and mindful of the overall cost to the client. He is punctual, professional, efficient, and personable. We will continue to call Mario for any future appliance malfunctions. read more

I definitely recommend this business! After being disappointed by 2 other local repair services, I decided to try Appliance 911 for our front load washer. Mario was not only on time, but also very thorough in explaining the problem. He was able to fix the washer in 1 day even though he had to go out to pick up the part. It was certainly the easiest service call I have had since moving to the Denver area. read more

We've got a handful of rentals, and every time there's been an issue with an appliance, Mario has arrived when he said he would and done a bang up job. Not sure there's anything this guy can't fix. In the (broad) category of home maintenance, its tough to find honest people who can be consistently relied upon. Mario is one of those people. read more

After reviewing the comments on Yelp regarding Mario, I gave him a try. I am very pleased to say that he arrived within a couple of hours and was able to address the issues I was having with my wash machine, stove, and refrigerator. He's polite, respectful, and everything you would want from a service repair man. Highly recommended! read more

Our convection oven started making a loud, distressed drone after using the self-cleaning mode. I called Mario on Monday based on his location and 5 star rating. His outgoing message said he was on vacation and would return calls Tuesday morning. He called me back Monday afternoon and we set an appointment the next day. My wife said he was prompt on the appointment and explained the problem and the cost. If we had chosen to not complete the repair the call would have been free. The oven needed a part that would need to be ordered and Mario returned Friday. He quickly replaced the part and explained how to prevent the issue from happening again. He requested payment for the exact amount quoted on Tuesday. From the first call on Monday to finishing the job on Friday, Mario was friendly and professional and delivered on everything he promised. We've got our appliance guy. read more

We needed to replace the rubber gasket on our washing machine. I called Appliance 911 because of the outstanding reviews, and I am writing a review myself to confirm that Mario is the "real deal". He is the consummate professional -- knowledgeable about his work, prompt, reliable, and quite a fun guy on top of it. When we spoke, he scheduled an appointment for the next day to confirm the make and model of our washing machine. Showed up when he promised. Took the details, checked the price of the part while with me, gave me a quote and scheduled a time the next day to fix the problem. Showed up on time and quickly replaced the part. Truly, five stars are not enough. There are just not enough "Marios" in any trade these days. He is "the best". read more

What a breath of fresh air. Mario gave me a two hour window, and then he showed up on time! He was courteous and professional and explained what was wrong with my stove and made an appointment to come back and fix it at a reasonable price. Just when several other businesses recently had me thinking there were no good companies around anymore, Mario restored my faith. Now if I could just find a decent car mechanic in my neighborhood... read more

Our refrigerator went out the other night and we needed someone to come out as soon as possible. I called several companies including Appliance 911 first thing in the morning. No one answered when I called so I left them a voice message (around 9am). Didn't get a call back until 1pm when I had already scheduled a repair with another company. Mario left me a voicemail that I could barely hear - which I thought it was the company that I scheduled with. I called them back and whoever answered was extremely rude, and wouldn't listen to me explain that I had a voicemail from that number. He kept saying I called the wrong number and wouldn't let me explain why I was a little confused. I'm surprised this company has such good reviews when the discourse I had with their employee was so ridiculous - could have been resolved if he explained that there wasn't an appointment scheduled for me, but a company with a similar name in the area. read more

I called Mario based on yelp reviews because my Samsung oven went out while on self clean. He answered immediately, asked a few questions and made an appointment to come out the next day. It snowed the next day, so I called to confirm and he said to expect him on time. He arrived timely, was very personable but no nonsense and got straight to work. Luckily it was a fuse replacement and was fixed in under an hour. I've not had to call anyone for appliance repair so I can't compare his rate of $125 flat fee just for coming out (not including parts). That seems a little high, but then again I couldn't have asked for a better repair experience. I recommend him. read more

This guy is on time (that's amazing for a contractor) and he is straightforward in his dealings. He's also knowledgeable. You aren't going to go wrong here. read more

Fair, honest, reliable, professional, helpful what else can you ask for!

The gentleman who came to fix my washer was not only super friendly and helpful. He was respectful of my time and space and this will definitely be the place I call anytime I have an issue read more

My washer stopped working in the middle of a load, drum full of water. Called Mario in the morning. He was at my house 2 hrs later. Very friendly and knowledgable. Gave an upfront quote and had all parts with him to get the job done. He had my washer working again in less than 30mins. Reasonably priced. Would call again! read more

When our washing machine broke, Mario came the next day and fixed it quickly, efficiently, and affordably. Couldn't be happier! Five star plus read more

Ditto to all the good reviews. Mario is honest and knows what he is doing.

It's the day before Christmas Eve, and the refrigerator has finally expired. At 4 years it was a short lifespan, but we wanted to make sure that it was time for a replacement, and not a repair. We also had counters piled high with meats, cheeses and (gasp) egg nog, all slowly expiring before our eyes. We called Appliance 911 based off of Yelp reviews here and Mario reported he could come by within the hour. About 35 minutes later Mario (who, I suppose looks a little like the video game character of the same name) was bright, chipper, courteous and engaged. He took a peak at the refrigerator, dug deep into its bowels, and resurfaced with bad news: this particular refrigerator's vitals were dead, and the repair would be very costly. Our refrigerator was one of the cursed brands (Kenmore), and it was a wonder it lasted this long at all. Mario doesn't mess around with whatever part was fried on our unit, so he recommended we ask a friend of his (who also has great Yelp reviews...Colorado Appliance, I think?) and then he was off, sorry to see us without a refrigerator, but leaving us with good, honest advice that, against his personal enrichment, helped us out. read more

I cannot give enough stars! Mario is the nicest guy, comes out quickly, and his prices are excellent. He has fixed both my dishwasher and stove. read more

Mario, the owner just finished fixing a heating element on my stove. I called him yesterday, which was Sunday, and left a message. He called me back the next day first thing in the morning. He told me he would show up in the afternoon and take a look at my oven. I told him what the problem was and how I tried to get the needed part for repairs. He took the part that I had purchased and got it to work! He was very polite and spent less than 30 minutes to make the repair. I am so pleased that I will call him for all of my appliances for now on if needed. I can't recommend him enough!!! What a diamond in the rough in this day of crappy customer service. By the way, my wife suggested that we just get a new stove. Mario, said that would be like buying a new car to replace the water pump. He said the stove that we had was a good and reliable one to have. This is the original that came with our house and is approximately 17 years old. Talk about honesty. Thank you Mario for restoring my faith! read more

Honest, communicative, prompt, and knowledgeable. I can't say enough good things about Appliance 911 and Mario. He came to our house and fixed our fridge door ice and water dispenser. Another, related but different problem occurred with it right after his first visit, so Mario came back and fixed it for no charge. I feel like I have found 'my' appliance repairman that i can depend on. I highly recommend you call Appliance 911 if you need repairs. read more

Mario and Jeff are so knowledgeble, so pleasant, to polite, so trustworthy. Please hire them! I will have them back any time! They are very reasonable, responsible, and check in and appear when they say. Such integrity is so unusual these days. Jeff fixed an old school washer that had a lot of life on it, as he found it had commercial grade components. It should last us for a substantial amount more time now. Thank you! read more

Not impressed, despite all of the great reviews. First off, this guy can't text from his phone... It's almost 2016. Next, he missed the problem the first 2 times, finally thinks he got it on the 3rd.... We'll see. $200 seemed high for this service. read more

Just like other reviewers have said, Mario is awesome! I called him to report my Kitchenaid refrigerator was leaking water out of the bottom and he knew right away what it was, how long it would take to fix it, and how much he would charge me. He scheduled me for the next day, arrived on time, took the amount of time he said it would take, and charged me what he said he would. Wow! He works magic, is quick, and charges what is appropriate for the job. What a great value! Thank you yelp for helping me find Mario for appliance repair! read more

Mario took several calls from me with questions and even made a suggestion for a "fix" of my problem BEFORE coming out. The fix didn't work so I made an appt for NEXT DAY service. He was more than punctual, got the job done quickly (I probably slowed him down a bit visiting with him!) and showed me the problem before installing. The price seemed fair. I would DEFINATELY call Mario again when I have an appliance problem. His service was great! read more

Mario is terrific. He is prompt, offers a no-nonsense, no-frills diagnosis, and his work is impeccable. I highly recommend.

We've called on Mario twice now, once to fix our garbage disposal/dishwasher and once to fix our refrigerator. Each time Mario has been extremely prompt, incredibly honest and reasonable, and fixed our appliances back to perfect working order. Mario explains the problem(s) clearly and offers all possible solutions. He really knows his stuff. He has saved us thousands in having to purchase new appliances by repairing our old ones, and he does so efficiently, professionally, and economically. We highly recommend Mario for all your appliance repair needs. read more

Top notch service. Mario is courteous on the phone, prompt on his appointment and honest to deal with. He came over to fix a dryer and went over all my options and costs. No hidden surprise fees like other repair guys. Highly recommend Appliance911 - don't even mess with the other shady repair guys out there. read more

Mario is so nice, prompt, courteous and professional. His pricing is so fair and he is just a good man. He did our repair expertly, quickly, and at such a reasonable price. It is obvious that he's a hardworking and honest man running a quality business. I highly HIGHLY recommend him and his services. It doesn't get any better than him in this industry. read more

Appliance 911 was not only timely, professional, and honest, but they seemed genuinely interested in helping me as a customer and in getting my washer up and running. After finding that the previous washer's owners had lost the diagnostic code paperwork, my repairman went to his house and scoured the Internet to find the appropriate paperwork and then came back to my home to run evaluations at no extra charge. Will definitely remember to use Appliance 911 the next time something goes out! read more

I was referred to Mario by a friend who had good luck with him. He was able to get out to look at my refrigerator in a timely manner. When looking at the refrigerator he did not do any troubleshooting, but decided to order a part based on what may be causing the issue. He asked for, and I gave him, a $75 deposit for the part. When the part arrived he came back out. At that point he tested the existing part and found that it was working fine and that the new part was not needed. He then told me that he needed to look up the wiring diagram for the refrigerator and that he would get back to me shortly. I never heard back from him. I called him a few times and even left him a very polite message asking him what his schedule was looking like and if he had figured out what the issue was. I never heard back from him and I was never refunded the $75 for the part deposit. That was several months ago. After a few weeks of not hearing back from him I called another appliance repair company and they were able to quickly troubleshoot what the issue was and repair it. read more

I can't say enough wonderful things about Mario. We first used him a couple of years ago to fix our oven after reading the numerous positive reviews on Yelp. He was amazing!! He identified the problem right away and fixed it. He was knowledgeable and also gave us many tips on maintaining our oven better. He was so friendly and his prices were very fair... In fact he doesn't charge very much. I was pleasantly surprised! We called him out another time to fix our washer. Turns out there is a trap that needs to be cleaned... Who knew!!! Well he cleaned it all out for us and once again showed us how to better care for our washer! The cost was again very very low. This week I called Mario again because our washer is so loud. After leaving him a message he called me right back and told me he could come out to have a look but ironworks cost the service fee. He didn't want me to have to pay because he thought it was going to be too expensive to fix (the bearings) so instead he talked me the through checking it over the phone and sure enough there was no need to pay for him to come out....All I can say is that Mario is so incredibly honest, friendly, and very very knowledgeable. We will never use a different repair person. He is our guy! Thanks so much Mario!!!!!! read more