We have had such great success with Appliance Brothers service. They have fixed every problem we have had with our LG fridge( not the cooling ) , GE Profile gas stove, LG dryer and just today our LG washer. We feel they are fair in pricing , too. [[HIGHLIGHT]]Both brothers are pleasant and get right to work. Once the problem is found they explain to you what it is and the part needed.[[ENDHIGHLIGHT]] This is a business I have trusted for 6 yrs and will continue. read more

[[HIGHLIGHT]]I had a confirmed service appointment scheduled for March 31 between 8:00 AM and 12:00 PM. I made myself fully available and kept my phone with me the entire time. No one called and no one showed up.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Later, I received an email from the company stating they "tried to call," however I have no missed calls from their number during that time (see attached call log).[[ENDHIGHLIGHT]] Instead of honoring the confirmed appointment, they returned the work order to the warranty company without completing the service (see attached message). [[HIGHLIGHT]]This caused unnecessary inconvenience and delay, as I had planned my day around this appointment.[[ENDHIGHLIGHT]] This was an unprofessional experience. read more

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I had a washer repair scheduled under warranty and this company repeatedly rescheduled and ultimately canceled the service due to unrealistic expectations. On the first appointment, I was given a window of 8:00 AM-12:00 PM, yet they called at 7:00 AM wanting to come early. When I didn't answer immediately (because it was before the scheduled window), they rescheduled the appointment. The next appointment was set for 1:00 PM-5:00 PM. That morning, they called multiple times starting at 10:30 AM. I was at work and cannot keep my phone on me. I returned the call at 1:00 PM, right at the start of the appointment window, to confirm they could come anytime. I was then told they sent the warranty work back because I didn't respond immediately and there had been "too much back and forth." Expecting customers to be available hours before the scheduled window defeats the purpose of having an appointment time in the first place. Very unprofessional scheduling practices. I would not recommend this company. read more

Appliance Brothers was sent to us through the Whirlpool Service Center. They came out once, said they had to contact Whirlpool about a bent oven frame, and we never heard from them again. [[HIGHLIGHT]]Called 3 times and left messages, called Whirlpool who said they called them and left messages.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Two months since the original service call and all we've heard is crickets.[[ENDHIGHLIGHT]] Do not bother using these guys. Total waste of time. [[HIGHLIGHT]]I'm calling Whirlpool again today for the 3rd time because nothing is being done to fix our oven.[[ENDHIGHLIGHT]] read more

Terrible service!! Tech was sent out to replace control panel on my washer . Said it was fixed after 10 minutes. As soon as he left, tried washing clothes & machine wasn't fixed. He even left the top of my washer where buttons are loose. [[HIGHLIGHT]]Called the company 5 or 6 times before I got a call back. Lady who answered the phone was very rude & told me that she wasn't sending anyone back out to fix the problem & hung the phone up on me[[ENDHIGHLIGHT]] . read more

I highly recommend these guys for anyone in need of dryer repair! Their professionalism, and commitment to customer satisfaction make them the BEST! Derrick quickly diagnosed the issue with my 24-year-old dryer and explained what he was repairing and why. [[HIGHLIGHT]]He was very personable, professional, knowledgeable, and experienced![[ENDHIGHLIGHT]] Yay!!! It's working!! I will definitely call Appliance Brothers on any appliance needing serviced. Thank you!!! read more

The absolute best service from the kind voice I spoke to on the phone, to the repair for the dryer. along with everything in between. He figured out the problem and solution in about 10 minuets or less. The dryer required a part which he thought he had with him. Next thing I know he 's walking in with the part in hand, replaced it to be completed in about 30 minuets. Any appliance needing to be serviced I will definitely call on Appliance Brothers again. read more

My washing machine stopped with a full load of clothes, and would not drain. Within 30 seconds Anthony and his wife diagnosed the issue. They identified my repair options and 5 minutes later the 20-year-old washing machine was working like new again. Both were very friendly, courteous, and responsive to my request to please wear masks while in my home. Appliance Brothers was referred by my handyman, McCray's Handyman, and is probably the best referral ever! read more

Without a doubt, the best choice for service/repair of your appliances! Professional, timely, and expert: dug deep to find a suitable part for my Thermador refrigerator/freezer despite no help from the manufacturer (in contrast to other folks who gave up), saving me from having to replace the unit. read more

Our dishwasher started making a popping noise and then tripped a circuit breaker so we needed repair help fast. Derrick from the Appliance Brothers came over and pretty quickly made a diagnosis and suggested a fix right then and there. I agreed to it and he took care of things lickety-split. Now we are back in business! Yay! Derrick was pleasant, professional, seemed knowledgeable and experienced, and was willing to go the exrra mile to get things done. Highly recommend this service company! read more

The LGR refrigerator is still working great after the recharge. Looks like Appliance Brothers did a fabulous job.