My upright freezer had steadily increased in temperature. I called Security Appliance late in the…read moremorning. David said he was booked for the day but would stop by sometime after 5 pm. This gave us time to locate coolers and freeze packs to empty the freezer. We had done this before since the freezer was icing up. David arrived as promised. Quickly diagnosed the problem. There were two possibilities and he said he'd try the less costly part first and there would be no service charge if he had to return to install the controller. Unit worked great for several months and I was careful to ensure free air flow. Now at 19 degrees and waiting for David to return! Hoping this Will extend the freezer's life. David explained it wasn't the seal. He didn't suggest lots of parts. Showed up as promised. Also said we didn't have to empty the entire freezer to install the part when he returned to install it. Would highly recommend this company. David DOES NOT WORK ON LG PRODUCTS. We learned this when I previously called about an LG refrigerator.

My husband called today to see about getting an estimate on a dryer repair. The man told my husband…read morewe don't work on LG dryers. And hung up!

I would give them a 10 if it would let me--their service mechanic, also the owner is a genius and…read moreis very very reasonable.. He can be trusted and after getting ripped off already by by America's Repair and charged $90.00 for a wrong diagnosis he was truly and angel in disguise.. Thank you Joe, at last an honest repairman. God bless you

I contacted JARRS on a Monday about a GE washer that was having issues. He scheduled to come out…read moreto my residence Thursday Morning. One phone call explaining the problem and me texting him my address was all the communication we had. I had to be at work that morning but knew my wife would be home. He arrived on time, and diagnosed the issue my washer was having. My wife called me to let him speak to me about the washer, He did seem knowledgeable about the problem, and with what was wrong with the washer, the quote he gave me to repair it however was more than I paid for the washer new at Lowes just slightly over two years ago, he also told me that this model was a first generation of its model and that there was a chance that there could be other problems after he fixed this problem. So I felt like I needed to look at different options for a washer instead of investing a large sum of money in to one that may just break again. He could tell that I had sticker shock at the repair cost, he said that I could think on it and just pay his service call fee which was $45. We had not discussed this, but I expected it and had no problem paying it. He then told that if I was not going to use him right then, I would have to pay him an additional $65 for an 'Estimate Refusal Fee'. And that when I decided to use him that amount would come off the bill. We definitely did not speak about this, nor did I or my wife sign or agree to any thing of the sort, at this point I felt quite helpless, I was nowhere near my home, a repairman was in my house and had my wife's phone talking to me, telling me that I owe him $100 just for him to leave, when we had had no conversation at all about any amounts before he arrived. After going back and forth he said he would accept $75 instead of the original $100 figure. I told my wife to pay him just so he would leave. She did and he did reduce it down again to $65 after I had gotten off of the phone. I feel that JARRS is a very competent and knowledgeable repair man, however I would strongly suggest get all quotes, service work, or anything else that is told, such as warranty information in writing beforehand to cover yourself from unexpected fees that appear out of thin air and to watch carefully when dealing with them.

Just had my first experience with Freedom Appliance and what a pleasure, Came at the appointed time…read morediagnose the problem within five minutes order the part and then came back at the scheduled second appointment time to repair my refrigerator it works great now my technician was Michael was very friendly, honest and the repair was a reasonable price. I highly recommend this company

I scheduled for a washing machine repair. This guy walked into my house, spun the container for the…read morewashing machine and literally five seconds after he got there pronounced that I had a $1,000 problem because the ball bearings were shot. My washing machine had been moved for some floor repairs so I really thought the problem was related to that so I said I don't think that's what the problem is. He said "how long have you been doing this?" Then he said "fixing washing machine?" Not only was it a rude thing to say, the way he said it was incredibly ugly and disrespectful. We talked a little further about what the washing machine was doing and I told him it was just not starting. And then I added it was holding up between cycles. And he said "well, which is it?" Again, super contemptuous and rude. It turned out that the person who moved the washer back into place after it was moved just didn't turn the water back on. That's all it was. So if you want someone to slapdash misdiagnose your appliance with a $1,000 problem and be hostile and rude when you ask for more information Mike's your guy!

Fast, professional repair. I have used Jacksons Appliance Service and Repair a couple of times and…read morehighly recommend them!

Buyer beware. Terrible value, hasn't been on time, terrible communication, service requested wasn't…read morereceived and doesn't do his research before he comes. Been a client of theirs for a long time but since their dad left the business has steadily gone down hill in terms of service and value. The past few jobs he has been late with no updates unless I call him. Be prepared to wait. This last job I had to hire someone else to complete it because he couldn't do it, then wouldn't refund me. When I asked for a credit he reluctantly did finally give me a credit of $160 on a $160 payment. Then he put an expiration date on it which was never discussed. I didn't accept the credit expiration and just let him keep the whole payment. They must need the money if they are willing to lose a customer of 3 years and couple thousands of dollars spent with them. Edit to answer their follow up comment. Please everyone see that they never addressed how late they were on the job and I have posted the pictures to show that. There was no bracket that needed to be removed only screws and a buddy of mine and I did that. If you didn't know how to remove it you just should have said so.

I had a great experience from start to finish. The repair tech fixed the problem quickly and…read moreefficiently and for a price that was less then the "independent' who fixed a similar issue earlier in the year. I highly recommend Phillips and will definitely use them again.

Only place in Greenville to buy appliances. Great selection from mid-range to elite top of the…read moreline. Prices are as good or better than the big box stores; and their service and installation folks are real pros and super clean and conscientious.

I got home at 5:00 p.m. and realized there was no heat. I called absolute climate control and they…read morehad someone out here before 6:00 p.m. The gentleman that came was so professional and thorough and unfortunately had to come back the next day. But he showed up a little after 8:00 a.m. and not only my unit but all my ductwork, return etc. I need a part but everything is under warranty. Just love absolute climate control.

Be Aware! Apparently this company has a new owner so reviews…read moreare for previous owners. We had a reliable & HONEST, Knowledgable HVAC person, unfortunately he passed away and we are now looking for a new, reliable, honest HVAC company. I read yelp reviews most of which were positive for this company. Later we find out the positive reviews were before the company was bought out 2 weeks prior to our appointment. Anyways, we called... the first person that answered said we couldn't have an appointment for a few weeks, but we needed someone to service our units ASAP so they agreed to send a person out the next day. This person they sent was nice, however the spring service provided was unlike any other spring A/C service I have ever had before and not in a good way. When asked if the coolant would be checked i was told "it seems good, it feels cold" every tech previously hooked up gauges and actually checked the pressure and added if needed, but here I was told the "boss man would need to come out for that" and oh yeah, I would also need to pay an additional service fee for that to happen (I understand and expect to pay for additional coolant to be added). I mentioned that I heard a noise similar to the noise the other unit made when the capacitor went out, I was also told I would need to pay an additional service fee for the "boss man to come out". To sum it up, I was expecting an HVAC professional to come service our units, checking the motor, wiring, capacitors, voltage, etc. as we have had in the past. What we ended up with is paying somebody $238 to squirt the units off with a hose and telling us we would have to pay more and schedule another appointment for a real HVAC professional to come out. Buyer Beware!

Excellent friendly service from John at the counter. I appreciated hid technical knowledge he…read moreshared made repairing simple and confident

Wow. If you need appliance repair call Mr Benson. He was able to in a few minutes diagnose and…read morefix my dryer while explaining every step. He was able to come same day and very reasonably priced. Very knowledgeable friendly and helpful. Next time I need a repair I will call him back for sure.