DO NOT WORK WITH THIS COMPANY!!! I would give negative stars if I could due to the service we…read morereceived! For a few months, we've had some issues with our refrigerator not cooling properly. I finally broke down and hired a repairman from Profix, thinking it would be a reasonable price, a quick fix. 3 weeks ago, they came out, and I was told my refrigerator was fixed. The repairman never went over pricing or anything with me and presented a $357 bill. When I asked for an itemized invoice, which had literally nothing on it, just the price! A few days go by after receiving the service, and my fridge again stops cooling properly. I called the company and expressed my concerns because I paid so much and was told it was fixed. I was then met with "the technician knows exactly what the problem is and it requires a part". Funny, because there were no talks about a part when my fridge was originally fixed. They told me my part was ordered and would be here this week, after expressing that I desperately needed a working fridge by Saturday, 4/25. I received a call regarding that my part was ordered incorrectly and wouldn't be fixed until next week. This has been 3 weeks of constant back and forth, and not to mention no groceries in my home due to this. This situation was extremely unprofessional and, quite honestly, one of the worst experiences I've had. Please be cautious when booking with this company; they are money hungry and borderline scamming people out of their money. $357 down the drain and still no fix!

This company came out to assess the issues with a refrigerator. Turns out it only needed to be…read moredefrosted. They charged $357 for this visit which included no repairs or parts. They did not offer a breakdown on the invoice or explain what the charges were. It was obvious that he took advantage of the young woman who was at home at the time. The company was later called and can still not offer a breakdown on the invoice. This is very bad business!

"Wow" level of service. When others were misdiagnosing and looking to throw parts at an appliance…read moreproblem, The Appliance Guy had it diagnosed correctly in about 2 minutes. The Appliance Guy is actually trying to help, not trying to run up a big repair bill. I RECCOMMEND!!

From the owner: Its The Appliance Guy provides excellent Campobello, SC Appliance Repair services. We repair or…read morereplace all large appliances and take pride in our superior customer care.

Michael responded to my request for information within 10 minutes and we scheduled an appointment…read more He was on time, so professional and friendly, and had my dishwasher up and running within an hour! I highly recommend JM Services and Repairs, and will call them back for any future repair needs.

Michael robbed me $95 after ripping my broken washer lock apart and leaving my washing machine…read moreunable to use. He charge me $50 extra 5 minutes into waiting for someone to come to the door. Which was a rip of but I agreed to pay. After finally getting in my house, he checked and charged me 150 with an extra $5 which j also paid. Now today I told him to push the appointment back 30 minutes he disagree so I got home 10 minutes prior and waited. He texted me good luck and refunded me 55 for the wait fee. This is hilarious robbery shame on you.

The job of repairing 6 yr old refrigerator was left half done!…read moreNever use them again! Called about it; response was 'go read your manual'

Todd did an awesome job working on my washer. He is a very kind and professional person. Would…read moreabsolutely recommend.