Drew Tech and Co-Owner performed a complete and detailed residential dryer vent cleaning this…read moreafternoon. Punctual, contentious, and professional- ok personable as well! Great job Drew! Mason Peck

Scheduled an appointment--over a week waiting period--just to be told their gee-whiz third party…read moresoftware cancelled the appointment. This on top of the one time I did actually get someone there they call five times to make sure you know money is due the second the person gets there. Will NEVER attempt to bother them again

Great experience from start to finish & why we chose Artisan for our projects. Ethan & Evan were…read morefriendly and very helpful to explain things. They did excellent work and we're completely happy with the results. Highly recommended!

Great service with friendly staff . The work is done right! I will continue to use them. $$$read more

Called mid morning with furnace problem, serviceman Blackie was there early afternoon. Quickly…read moreidentified and corrected the problem and gave me a good explanation of what was going on with the furnace. Prompt service, cost one hour of labor $68 plus some tax ($72).

DO NOT USE THIS COMPANY!!! Had noise comping from furnace, repair man "blackie" (alias?) changed…read morethermostat... He said "cycled unit after 10 minutes, no noise" paid $190.25 Couple hours later noise came back and furnace stopped the next day he oiled a draft motor and said it may need a new one. Went out again!!! Asked for an est. he said 200-400 plus labor nothing in writing. Said the furnace is junk too! Contacted company owner Jimmy, asked for exact draft motor cost and some credit from previous repair and he just laughed! Good thing I didn't have them put in draft motor that was not even the problem!!! Had someone else out, they replaced correct part and it works fine! Noise was coming from gas valve not being fully engaged due to poor connections of a relay coming from hot surface igniter which was replaced. Cost $60 and the oiling of the draft motor was done wrong too, they needed to access the oil tubes to fill not the outside of the bearing! DO NOT USE THIS COMPANY

$289 labor charge for a 30 minute repair that included a $17 part? That works out to almost $600 an…read morehour! On the positive side the technician was on time and appeared knowledgeable in completing the repair. Also lowering my evaluation is the insane number of emails and texts I received in regard to this repair: 18 and still counting! Just because you can send a text or email for free doesn't mean you should or have to!

On a Wednesday, I had a repair person come out to my house to look at my stovetop. The repair…read moreperson said a new burner and igniter were necessary. I agreed to the parts order, paid for the parts and services, and scheduled the appointment for the following Monday. All parts ordered were received by Friday. Monday rolled around and I checked the text to see when the repair person might arrive, only to learn that my appointment had been scheduled for next Monday. Fine. I waited until the next Monday, checked the text, and found my repair was rescheduled for the following Monday. I called the help service number, spoke to AI, and rescheduled the appointment for the next day. The next day, I checked the text, and found the appointment had been rescheduled for the next Monday. I have already paid for the service and received the parts and can not get ahold of anyone to confirm why my appointment keeps getting rescheduled or when it will occur. This service is atrocious and borders on scam-like. Update: A repair person came out on the date rescheduled the third time, and the service was performed satisfactorily. However, when the technician left, he noted that a part was ordered that was not used, and stated it is mine. I went to look up how to return the part and typed in the SKU for the part on the Sears website. I saw that the part was currently "on sale" for $28.67, down from $34.67. I looked at how much was charged to me for the part when initially ordered during the first visit, and confirmed I paid $60.92. Both technicians were friendly and professional, but what an absolute racket to order a part for $60.92 that is not used, and then find out the part costs $34.67 on the website. Maybe the total cost I paid included expedited shipping, but that's really frustrating when the repair date was rescheduled to two weeks later than the originally scheduled repair date. So, if this assumption is true, I paid for expedited shipping that was not needed because of rescheduling not approved by me. Stay far away from this service. Go local.

Fantastic experience with Captain Kirk. (Don't let the name stop you from using them - his last…read morename is Kirk.) I hired Adam to take a mounted tv down and patch any holes in the wall in an apartment we are renting. While talking to him, I asked him to take it to our house and mount it on a bedroom wall. Adam was prompt, punctual, and friendly. He didn't mind when I added work on to my original quote. He was by far the fairest price. I will definitely use Adam again in the future. You should give him a try.

Adam did a great job for us installing 3 new toilets, 3 sinks & drains, and a drop-in sink. It only…read moretook him a couple of hours for everything, since he works fast. His rates are the best I've seen in the area. Two other plumbing companies in Lafayette quoted me 3 and 4 times as much for the same work. That's $400/hr and totally unrealistic! I'm not sure lawyers make that much?? Anyway, Captain Kirk quoted a very reasonable price, showed up on the weekend at no extra charge. We were so impressed to finally have the work done after waiting on another plumber that we gave him a $50 tip. He really should charge more. Give him a try for your next projects. You won't be disappointed.

Jonathan did an excellent job on our living room built-in wall shelving and our entryway bench…read more From start to finish, he had great communication and kept us updated throughout the process. He completed both projects in a very timely manner and the quality of his work turned out fantastic. Jonathan was professional, reliable, and very easy to work with the entire time. We're very happy with how everything turned out and would definitely recommend him to anyone looking for a skilled handyman!

From the owner: Professional, courteous, and skilled handyman available for work in Lafayette/West Lafayette and…read moresurrounding areas. Able to do just about everything: minor electrical/plumbing, shed or chicken coop construction, door installation/replacement, and more! If you need something built, installed, or repaired around the house, just give me a call and I’d love to come and give you a free quote! Proverbs 24:3