My husband and I decided to buy a new refrigerator before Thanksgiving. We went on Sunday 11/13 and…read morelooked around to see what we can find. They had a lot of selections to choose from. I fell in love with the Samsung Bespoke 4-door refrigerator. After inspecting the refrigerator for damages I felt comfortable purchasing it. It had a couple of dings on each side which I was completely cool with because no one would see them. JT gave us a great deal on the refrigerator. JT advised us that they will call us on Tuesday to set up delivery for Wednesday. I guess the first inclination of a problem is when I didn't get a call on Tuesday. I called JT on Wednesday morning to see what time my delivery would arrive. He advises me that they are still working on a schedule and he will call me later. About mid-day still no call. I called JT yet again and asked what time my delivery would arrive as I had some running to do. He advised me to do what I had to the drivers would call me when they are on their way. Well, the call NEVER came! My husband called on Thursday to find out what was going on. He was advised that the driver hurt himself and was at the emergency room so they were trying to get help from other stores to assist them with the deliveries. We advised that our refrigerator would be delivered towards the end of the day. Nope...never happened!! Towards the end of Thursday, my husband was informed that the helpers quit and that we would not get our refrigerator till Friday morning. Friday morning came and went. The drivers got to my house around 4 pm to deliver my refrigerator. As they were taking measurements I asked if I could see my refrigerator. The delivery guys were very friendly and had no problem showing me the refrigerator. As I am looking at the refrigerator I notice more than a couple of dings on each side. I am now looking at long scrapes on the bottom, the refrigerator door dinged and damaged, draws scraping as they are being pulled out, and the back of the refrigerator is completely indented in two areas. I advised the guys I am not happy and do not want the refrigerator. I called the store and spoke with JT. JT was insistent that there was no damage. I asked to speak to the manager. Ernest gets on the and I start telling him about the damage. We didn't hit it off very well as he rebutted that the damage was already there. I know it wasn't. He wasn't even in the store when we bought the unit..and I took pictures of the whole refrigerator. Pictures were taken in the excitement of the option to change the panels. Needless to say, I was pissed that he had the gall to tell me I was lying about the damage. I told Ernest that I was sending back the unit to the store. He advised me that he had another unit however he couldn't have it delivered until Sunday. I told Ernest that my husband and I would come in on Saturday to see what our options are and wanted it delivered on Saturday. As I walk into the store Ernest was helping another customer...however he did acknowledge our presence and advised that JT would help us. So the original refrigerator I picked out and sent back was 29 cu ft sitting right in the front of the store. JT was trying to convince my husband and me that the 23 cu was the same size as the one we sent back. I refused the first option of the Bespoke he gave us. It was more dinged up and it was way smaller. I walked around the store for a few with anxious feelings. I need a refrigerator and needed it asap as I had family coming in from out of town. As my husband and I went back over to the refrigerator we sent back to take an inside measurement I pulled Ernest over to go over the new damage. As I showed him all the damages..he admitted that they were not there when we purchased the refrigerator. So now we are hunting to find a 29 cu ft refrigerator. We came across another Bespoke refrigerator with a tablet in the door. JT had shown it to us the first time we were in the store. We decided to take that refrigerator however it didn't have all the panels on it just the one with the tablet. Ernest agreed to put panels on the refrigerator so we agreed to take it. He did tell us that he only had 3 white panels and one blue. I was ok with that. He advised us that he can't have it delivered till Sunday. I told him that the trust is gone and I needed my refrigerator asap. Ernest promised that if he couldn't find anyone to deliver it to us he would deliver it himself by noon. So I took another chance. Ernest and one of his employees were at my front door by 11 am with my refrigerator. They delivered and installed it. I was so happy. I must say Ernest kept his word which is really important to us. We are repeat customers..and will continue to shop there since Ernest made a bad situation better.

Glad I went to American Freight. Got a great refrigerator. Alex's Check out was quick…read moreand easy. Loaded my truck and zoom. Well carefully zoom anyhow. Appliance works perfectly.

This place is worth the drive.,., The customer service is…read moreover the top. It is no wonder the inventory flys out of this space. They stand behind their products and they deliver and install when they commit to. My tenants dryer broke, I drove to Concord because they had a larger selection of product, Kevin and Sam could not have been kinder. They delivered & installed the next day!! I will be returning.

Suddenly our refrigerator stopped working. It was a long weekend with a lot of stores having sales…read moreon appliances. We found Appliances 4 Less online aand called since it was late on Saturday and it was Valentin's Day!! Lucas was very helpful and then left us to decide without hovering over us. The store wI'll be able to deliver it and haul off the old one within 2 days for $99.00!! We were very pleased with the transaction as the price was very reasonable. We even got to our dinner on time. We will buy from them again.

Unfortunately the wife and I need to do some updates in our home of 20 years. The dishwasher is…read morestarting to leak and the microwave above the oven has really needed to be replaced for a while. In the past we have purchased a washer, dryer, and fridge for the garage. All still working beautifully. Appliance and Furniture World has gently used items and new items for sale at unbelievable prices. These folks are not here to rip you off.

Don't buy their used washers I don't know if there are new…read moreowners; we used to have an amazing experience there Now, we bought a used washer...lasted about 3 months Brought in for repairs...heard nothing for a week....vacation.....who knows regardless $160 later(we were told $144 on the phone) machine did one wash Be honest If you are not equipped to do this anymore...just don't take the machine in they have new machines, beds furniture If that's your business now...be honest

I was gifted a second hand lawn mower, which, unfortunately I could not get to start. Took it to…read moreNSG and found the staff to be incredibly kind and straight forward. Repairs only took about a week despite the high volume of customers at the start of the season. Highly recommend this business for any small engine service or repairs.

So helpful and friendly. We came in for a blade replacement on an eGo mower. We had got the wrong…read moreblade and they were very helpful in explaining about it and then sharpening the blade we had. Also gave my mom some helpful tips on maintenance of her mower at home.

KD and CCee were my neighbors at one point and I have nothing but great things to say about them as…read morehuman beings, so when I needed a stackable washer and dryer I immediately thought of them. I couldn't be happier - great prices on all their product, delivery and instillation and I was able to get my installation the same day!! Would definitely check them out for appliances and anything else they got. Thank you!!

Today I must say I was truly blessed upon coming into the store and not knowing what I would be…read moreable to afford. Times are tough for us all but they blessed me with a washing machine. Thank you and may your business and families truly be blessed.

Service and food quality was very good. Seems even if you pick up through yelp you have to go…read morethrough a delivery org like grip hub

Staff is friendly once you can get their attention; however, I've experienced poor communication…read moreand follow-up. I worked with the manager, Paul, and ordered a Weber grill that was not in stock. I had to call several times and even stopped-in to get a status on the order. Since I could not get a good answer, after a few weeks, I eventually gave-up and ordered from another company. I really wanted it to work since they are a "Weber dealer", but I guess they don't care about their customers and sales (missed out on $1K+)... at least that's how I felt. I can't recommend, at least for trying to order products not in the store.

What am I doing reviewing a sewing shop you ask? Well, my daughter is a SIT or Seamstress in…read moreTraining. She sews EVERYTHING, sometimes I wish she'd sew her mouth shut but that's another story. Anyway, she had an issue with her sewing machine and I am no Betsy Ross or anything we decided to take her machine to Creative Sewing since they do repairs and maintenance. The staff here is very helpful, knowledgeable and took care of us promptly. The lady spoke to my daughter and found out the issue and in just a few minutes had her machine in working order. She then explained what happened to my daughter so hopefully we don't have to go back. The shop was neat and full of machines, fabric and had a bunch of other things that I have no idea what they were. If you need sewing supplies I recommend Creative Sewing highly!

Took my 30 year old Kenmore in for repair. The technician knew instantly the probable cause of my…read moreproblems. He also gave me tips and history on the machine. Very happy with the outcome. They promised repair completion in 4 weeks and they kept their word. Extremely pleased and highly recommend for repairs.

Can't recommend them highly enough. They were prompt, punctual, and thorough when they first…read moreassessed my refrigerator. Came with all the tools, correctly diagnosed the problem, and ordered the part I needed. And, when that part itself malfunctioned, they came back and replaced it, no questions asked. Two months later, my fridge is working perfectly.

We have always appreciated Gantt -- this is a company that has the best customer service in…read moreCharlotte! Sam and Brian have always taken good care of us with both Subzero and Wolf appliances.