Excellent service. Prompt, efficient and great work completed. We will use VP as our appliance…read moreservice

I couldn't be happier with this company. He Vitali responded very quickly, was on time and spent a…read moregood deal of time investigating and diagnosing the problem. Unfortunately, the appliance is a Samsung. Buyer beware! Don't buy Samsung appliances they are junk and the company doesn't stand behind their warranties.

A huge thanks to Jim and the amazing service helping us get our refrigerator switched out. We ran…read moreinto some issues with our old refrigerator and he went above and beyond to get us up and running in record time!

Tami was easy to work with to help us replace our dishwasher in a hurry. She even got our delivery…read moremoved up. Pricing was fair considering this is a tough market and the installers were great and careful not to do damage.

Alex was prompt, professional, very knowledgeable, and identified the issues with our refrigerator…read moreand repaired it that day. He was very patient with my questions and explained everything thoroughly to me. I highly recommend Appliance Repair Guild and will call them again when needed!

Alex did a great job fixing my Samsung dryer! He was reliable and reasonable. I would highly…read morerecommend him for any appliance repairs.

Monny is a certified washer and dryer repair specialist and the finest technician I know in his…read morefield . Professional, Efficient, and on time. Do yourself a favor and call Matthews Appliance first.

Local guy who responds quickly, shows up as promised, and delivers as expected. Wow! Is this 2023?…read more We bought a mid-century home with lots of charisma that needed lots of TLC. Both the washer and dryer were 25 years old but worked well--until yesterday. I tried fixing the dryer without success. I Yelped and discovered Matthews Appliance. Winning. Sent a text and within 2 hours Monny arrived with tools and parts in hand. After an hour not only was the dryer functioning, the washer was also repaired even though I didn't know the top part of the agitator didn't work. These older machines run circles around the newer expensive models that break down often after just a few years. For now I'll keep these golden oldies! Looking for someone to steer you right? Has my "Give 'em a whirl" set to heavy duty and fluff. Call Monny. His prices are more than fair.

We use this location often and they are typically pretty well stocked and have helpful employees…read more We had a fridge delivered yesterday. No other stores could get us the exact one we wanted, so that was the first big plus. The truck came perfectly within the time estimate and the delivery was smooth and easy. Juan and Troy were professional and knowledgeable. They were efficient and super nice. They cared for the fridge AND our house (and all the kids running around) with the highest attention! Really pleased!!

While out running errands I popped into this Home Depot just to see if they had any house plants I…read moredidn't have. I picked up a few succulents, some cactus soil and a huge bag of perlite. I didn't realize it but the perlite had a slash on the bottom and had been taped up. I didn't realize til I was putting it in my car and didn't have time to return it at that moment. I will be returning it because who knows how much of the perlite is gone from the bag. Overall the store was nice and clean but the house plants were in odd locations and I had to search for them. Home Depot 5415 Ballantyne Cmmns Park Charlotte, NC 28277 (Review 506 overall, 50 in 2021)

I bought a Whirpool refrigerator here about 11 months ago…read more It's been working great until about two weeks ago & the refrigerator stopped cooling. I called them & they said it was still under warranty. They gave me the Whirlpool number, I called & set up the service appointment. It took about a weeks to schedule but the Tech came out today & did the repair. Easy Peasey!

With the current events, I was wanting a chest freezer. They are sold out at the big box stores all…read moreacross the region. Obviously, other people had the same idea that I did. And so here's Flippin Jays who manages to get a truckload of chest freezers in an assortment of sizes. I wanted one and they wanted to sell one. The purchase process could have been smoother but I'm very forgiving here. Six feet of "social distancing" doesn't work well when you have a bunch of folks who want something that's in short supply. They did as well as they could under the circumstances and everyone who was there at the store when it opened got their purchase, though maybe not in the order they had originally queued up. That's a minor ding. And speaking of minor ding, this is "scratch and dent." My chest freezer was clearly used but it's operational, guaranteed for 90 days and I'm sure some "goo gone" will get rid of the marks on it. The folks did not want to be dealing with the public today. Definitely not a bunch of people who were about a minute away from an actual riot. But they did pretty well keeping things as organized as they could and selling what people wanted to buy They loaded it into my vehicle for me, which was awesome service. [Review 12996 overall, 313 of 2020.]

We had a great experience with Brian. He did an excellent job replacing our unit and got our…read moreheating and air conditioning system back up and running smoothly. The system is working well, and everything was done with care and attention to detail. Brian kept the work area inside our house clean throughout the process, which I really appreciated. Communication was also great--he kept me updated via text or phone call about his arrival time for our first visit and his follow-up visit for installation. He was respectful and courteous while in our home, making the whole experience stress-free. I would definitely recommend his services to anyone needing HVAC work.

Bohdan replied quickly to our request for service on my mother in laws washing machine and was able…read morewith pictures that we sent to give us a quote over the phone. He scheduled the visit on a weekend afternoon for the next week and was accommodating to our schedule. He was good and proficient. He noticed a secondary problem with the machine and update his quote and ordered an additional part and came back as soon as he received it. The price was affordable and we really appreciated his almost instant response to our texts.

Quick response even on a weekend! Jo was great! Would recommend CLT Appliance repair to anyone…read moreneeding help fast

Repairman here within 2 hours. He has to order a part and will be back in a few days. Alex was…read morequick to diagnose the problem. He was efficient and very personable. I recommend this company.