we live in a mid-rise in Belltown. wanted/needed to replace our cooktop and wall oven. the big box…read morestores and the big local places wouldn't commit to an install. enter DJ. they have a niche service and fulfill it well. the owner came out to do the estimate. the first crew that came out recognized that our gas line didn't have sufficient clearance to permit installation of the oven we had purchased. after returning the oven and getting a new one that fit the space, DJ came back and did the install. if you're installing "like for like," DJ is more expensive than what you need. but if you aren't sure, or are installing something larger/different than what you have, I highly recommend them. they are essentially the only game in town for this sort of thing, and offer great service. their install people are top notch.

If I could give them a minus, I most certainly would. We…read morebought a Miele dishwasher November 9, 2023. It died September 15, 2025. Still under warranty, Miele finally made the decision to replace this dishwasher with a new unit, not under factory warranty, and hired Damian John Installation to install the replacement. Many, many calls were made to Miele to initiate this replacement. Miele made many communications to Damian John for the installation. and sent the replacement to their business on November 24, 2025. I received email confirmation that Damian John was hired by Miele and their phone number to contact them directly should they choose to not contact me. On December 5, 2025, and after 3 months, Damian John installed the replacement. Damian John said: The dishwasher arrived to their business without any paperwork, without any direction. They claimed Miele was not in correspondence with them over this issue. They were in the dark as to what was going on. My response: I called Damian John Installation numerous times to find out when I would get my replacement dishwasher. I sent an email directly to their installation website. No communication whatsoever. Nothing. 10 days later and still no communication from Damian John. I filed a complaint against them with the Washington State Attorney General's office and the Better Business Bureau, for holding my dishwasher and not communicating, asking for their help in getting Damian John to communicate with me and to get them to release my dishwasher. That was on December 3, 2025. I also sent Damian John an email alerting them to the fact that I had filed complaints against their business. One hour later, after receiving my email, on December 3, 2025, I finally get a call from Damian John, excusing themselves from any wrongdoing and I had to listen to comments such as, "our's was the only job in our area they had" and "they weren't sure they would get compensated from Miele for their work" and surprised I did not jump for joy over their phone call. I did not hire these people. Miele did. I find it disturbing that I had to threaten Damian John Installation to get them to perform. I would never do business with them again, if given the opportunity and I would recommend that if you want to hire a company that would actually care, you not hire them either. This whole situation was made worse by the arrogance and total disregard for the position Damian John Installation put me in. Excuses and total lack of communication only makes things worse. In addition, finding an address online for their company is impossible.

I would def recommend to everyone to use First Aid Appliances! Great service done quickly and not…read moreover charged! Dan is very knowledgeable and friendly and professional throughout our repair. Well done and am super happy with how the repair went for our dishwasher!

My washer stopped working days before I'm supposed to leave on a trip. A full load sitting there…read moresoaking! Fairly new washer, only two years old, and here I am stuck. I called the manufacturer, they wanted CRAZY money to send somebody out. I found First Aid Appliances through Yelp. And it was so worth it. He was able to come within 2 to 3 hours, he was professional, fast, reasonably priced, and gracious. Highly recommend!!! If I ever have to call for service again, it will be to him! Thanks, Phillip

I had a fridge in a rental stop working two days before Thanksgiving. I had called three other…read morecompanies all who had no availability for weeks and my poor renters had their food defrosting and going bad. Owen in the office got an appointment to have someone come out to very next day first thing. They arrived on time, and Alex diagnosed the problem quickly - got the part ordered right away and the service was competitively priced. I will be using them again for all my future appliance repair calls.

He left screws in my bucket after working on my dryer. I called and asked him why and he said he…read moredidn't do it. I also told him the screws were not holding the dryer door on any longer. He said he didn't do that either, just said he took the front off the dryer. On top of it all, my dryer still squeaks, which is why I called him in the first place. Don't leave him alone with your antique tools. The tools were suspiciously placed on top of the tool bag . I noticed it when I went in to see if he was working during his long phone conversation. He wasn't. I dare you to try to get him to look you in the eye!

Same day repair live up to their name! I can't complain! They called back and sent a guy according…read moreto my schedule. The dryer is old but now I can use it without throwing it away.

Tech was on time ...same day ...good service...fast and efficient...I would recommend...knew…read moreexactly what to fix...

Just a bad experience with this business, I had high hopes given the good reviews. But the lady on…read morethe phone was just plain dismissive and not understanding. All I wanted was a door boot seal replacement for my washing machine. And they still want to charge me full diagnostic fees ($129), even when there isn't any thing to diagnose + labor ($30 per 15 min) and just hung the phone saying we don't negotiate. So if the tech takes an hour, I am looking at more than $250 (with taxes), when I am supplying the part!

DO NOT DO BUSINESS WITH THESE PEOPLE! When you call them, it…read moreactually goes to JC Appliance Repair. A technician named Jeremy Cox came to diagnose the problem with our range. The cost of the diagnostic is $129, not rolled into the repair! Without any effort or analysis, he assessed that there was a part needed to solve the issue - constant clicking in all 4 burners. He called somewhere to determine that the part was available and said it would take 14 business days to get the part. With Thanksgiving around the corner, I eagerly agreed. He created an invoice and asked that I pay for the part upfront. He did a great job of selling a story about how they book place holder appointments based on the ETA of the parts arrival. I paid him $325. It has been a week now, and I have yet to hear from them. I have called, it goes to voice mail so I've left a few voicemails, I have sent several emails and I have texted a couple of times. Zero response. This was definitely a scam that I do not recommend! What is terrible is that this business was recommended by a local appliance dealer!

I own a grooming salon and use a professional dryer daily for drying laundry. With such heavy use,…read morethe dryer requires regular cleaning and maintenance, at least once every six months. I have been using Sandul Appliance Repair for dryer cleaning and maintenance for several years and have been very satisfied with their service. They are always fast, professional, and thorough. I highly recommend this company

Amazing service. I was very impressed with the professional quality of work and impressive…read moreknowledge by Nick who helped repair our dish washer. He even provided guidance on some issues with our stove top. The overall experience was very positive and saved us from having to purchase expensive replacements. Will definitely use again, five stars.

I was forced to use this business and still am through my land lord…read more This Konote person was rude on the phone and forgetful. Okay whatever. The day of the repair he texts asking if we "still needed him," at the time he was suppose to be at his appointment with us. I said, ugh yes you should be here! He then said he'd be there in 45 minutes...okay don't bother we'll fix it ourselves. That was a few months ago. Now our fridge is broken and we have to use the same person, but this time he told my landlord he would only come out if "I wasn't there!" Nice. I'm being forced to have his sexist man come into my home and continue to be rude and sexist. If my boyfriend said these things no would care but when I hold this man accountable I'm difficult. I see you, Konote. I see you.

These people are CROOKS! They sold me 4 appliances, none worked! They removed one of mine I did not…read morewant removed and refused to bring it back. They came to fix them but didn't get the refrigerator working. When I told them I expected a replacement or refund they acted as if they didn't know who I was and didn't have a record of the purchase. Now I have to go to small claims court. They crew they sent over also reined of pot. Never ever do business with these Crooks!

I spoke with Lionel on the phone, he was professional and very friendly. He helped me to schedule…read moremy dishwasher that needed to be repaired. It's stressful to have a broken dishwasher and he made the experience positive as it could be. Bikram came and was very friendly and professional. My kids were around and he was very respectful and kind to them. He provided excellent service and made the whole experience very positive. If you are looking for professionals-look no further!

1st visit, didn't take my advice, so they had to order parts. Left the clothes washer not working…read moreat all, tho we were told it was OK to do small loads. I had to troubleshoot, unplug, reset the breaker, etc. A week later, they arrived with the parts, but the tech needed help & said they would return in a day or two - 3 days later, I called and was told that it would be another 5 days before they could complete the repair. PS: Apex is working for Brink Property Management per my landlord ...