Darin has performed multiple appliance repairs for my rental property on Maui over the past few…read moreyears. Of all the services I use on Maui to address issues with my rental, they are the most reliable and honest. I have never received a charge that I did not feel was fare or overpriced. They have repaired my washer, dryer, dishwasher and refrigerator over the past few years and we have had no issues with any of the repairs.

We have had two positive experiences with this business. Very responsive and reasonably priced…read more Both involved washing machine service/repair and they are a definite first call if you are in South Maui and need attention with a washing machine.

I would highly recommend using Jack's Appliance. I had a problem with my washing machine and saw…read morethey had great reviews so I decided to give them a try. The call back was quick and the gal was super nice who took all the info and set up the appointment. The tech was able to come the very next day. Cruz was very professional and knowledgeable and very nice. He figured out the problem quickly and thankfully it wasn't serious. He fixed the machine and made sure it was running properly before he left. The cost was reasonable. Definitely would use them again.

Technician overstated what needed to be done to repair the dryer. At first I was told it could be…read moredone within 2 to 3 days. Then I was told it would take over two weeks. They took my credit card information and said they would not charge until the job is complete. They charged it before ever even called me back to know when they could complete the job. I left seven messages and did not get one phone call back. I was trying to inform them that I found another repair person that fixed it. They're on site immediately and that what they were claiming to be wrong with the dryer was incorrect. I am disputing the charge with my credit card company as they did no work at all and have tried to bill me almost $800.

JD was professional, knowledgeable, affordable. He responded quickly, explained what he had to do,…read moreand did it well!

Stay away!! He doesn't fix anything, you'll waste your money, and then tells you to buy a new…read moreappliance because the one you have is bad. Stay away!! Beware!!! Service should be avoided by all and any means with Darin!!!

Jeremy came out on a Sunday morning and serviced our a/c unit with very short notice, saving our…read morework day. I called many a/c companies in the past, and from now on, I will only be calling them.

Awesome, so super impressed. Very knowledgeable, and very informative. Jeremy and Reese were out to…read moremy house to do preventive maintenance on my central a/c system. Gave me a general rundown of how my system is operating and pointed out items to watch that could cause issues down the road. Love that they use thermal imaging to get a true read on the system and see if there was any conditioned air leaking into the attic. The price we talked about on the phone was what they charged no surprises.

The best experience with MB Appliance. When I called to…read moremake a appointment for my stove and refrigerator I spoke to Julie. After speaking to her I was very happy. She made me a appointment the very next day. Mario was prompt and did a fantastic job I am so happy to find the best repair man on Maui.

I'v had this company out to my home twice for two separate issues and they we're completely…read moreincompetent. First time I had them out for an issue they said required parts from Oahu, three weeks later they came back and installed it improperly, I had them come back only to have the same guy jerry rig-it again. Second time, I had them come out and check a leaking drain pan, the technician said they would need to use nitrogen to clear out the, at which time he said the office would call and schedule a time. No call back. I called another company and they found the main issue that Scott's didn't. I don't like beating up companies as people make mistakes, but I didn't get good service. On a good note the office lady taking the calls was super nice.

Scotts Cooling ripped me off. The only positive thing I can say is they retuned my phone call…read morewithin 15 minutes and came out to my house on the Saturday before Memorial day. That was stepping up. Read more and you'll know why. Scott, when you were at my house you were here less than 1 hour, cleaned the outdoor unit, added 1 LB of freon, and failed to look further into the real cause of the problem. (which I found myself at the air handling unit, torn open ducting) This was an easy fix and you did not take the time to even check it out or repair it! We talked about working on overtime rates due to the holiday and I said fine but when you add it up Scott it was unethical what you did, for LESS THAN 60 minutes of work. I was left to repair the real problem myself. Truck Driving Charge $26 Overtime labor 3@ $158= $474 R-22 Freon $43.63 TOTAL with tax=$566.28 WTF, charging people $158 for driving across island and then again for driving back. That's $316 in made up bullshit, a complete ripoff. Furthermore you told me the dryer needed to be replaced and would email me a quote to fix that and also a separate quote to replace my entire system which is old and due to replace soon. I was open to that but your quotes or bids never came, no follow up, no calls, nothing. I ended up following up with Angel at your office and she said you would call me back and you still didn't! What a shame. If you are looking for professional service, with timely follow up, at an ethical price, Scott's Cooling is not the choice. If you want to refund me some $ and make things right I can adjust this review but as of this moment I feel violated.

They are amazing! I had 2 new failed refrigerators in one month, one was refundable and the other…read morefell under warranty. This could have been much harder, however they reached out directly, were so pono and kind, and definitely professional! Leroy was here right at 9 and fixed, had the part and done! They are knowledgeable and seriously a staple on Maui! So grateful. Do not hesitate to call them! Mario retired years ago and what a blessing to find Yasanias! Mahalo nui loa to Leroy !

Not a reliable company they changed my service date last minute and it was almost impossible to…read morereschedule as they only service my area once a week and the only hours are during regular working hours which means I would have to take off of work .

I've used them a few times, and most recently to replace my leaking water heater. If I have another…read moreplumbing job, they'd be my go to plumbing company.

I had used KNL (on Maui) in the past, so I called them again when I had a small leak from a pipe in…read moremy kitchen. Long story, short. They gave me a bid of $1,220.00 with a time estimate of 4 to 6 hours. It was supposed to be a really involved job (very hard to reach). They spent just 2 hours with no ripping out of anything, and they only replaced one cast iron "T" and another 8 inches of some white 3" piping (which I would assume they had on their truck). On the bid, they had a list of about 8 items to do, which is why it was supposed to take 4 to 6 hours. They completed less than half the items on the bid. I was charged the entire amount, which would have meant I was being charged almost $600 an hour. I said it was outrageous for them to charge me so much. They said it involved, picking up supplies (all would have been on their truck, as they were standard parts), mileage, (they are only 10 minutes) from my condo. With the slow down on Maui, they must need to charge double or triple what would be normal. I will never use them again and would not refer them to anyone unless you want to be ripped off.