We have just moved to Hawaii and our refrigerator would not start cooling. We called 2 other service providers before Appliance Repair Specialist. The first told me to just buy a new refrigerator. The second wasn't licensed to handle refrigerant. Both took days to return my call. When I called ARS they answered my call and scheduled an appointment in a timely manner. They were on time and diagnosed the issue quickly. They added refrigerant and told us to call them if the unit wasn't down to temperature in 24 hours. We called the next day to let them know the unit didn't reach temp. They were back out the next morning, added more refrigerant and got it to temperature immediately. I highly recommend this company for any appliance repair needs you may have! read more

got my new gas stove up and running and attached to gas safely. He was on time personable and professional would use his services again.

Responded right away. Accommodated my schedule and came on a Saturday. Fast, courteous, and efficient.

Wrong phone number is linked. I called and there gentleman was not in that line of business... This phone number does not link to appliance repair specialists read more

This company seems to be defunct. Phone does not ring -- goes directly to an anonymous robo-message which does not indicate who owns the phone. No one ever returns calls. I've left at least four messages over time and never got a call back. I can only assume that the business closed in 2020. I wish I had known that before expending all that time and energy trying to time my calls on days and times someone might answer. Anyway, I hope someone confirms that this company no longer exists (and Yelp changes the listing accordingly) so other people won't waste their time as well. read more

I called the number listed today (008/04/2020) and someone told me I had the 'wrong number', but then said that this business had 'gone out of business'. So, I guess I'll never know how good they were. read more

So very impressed with Aldene and Eddie's service. From the time we called to the problem was repaired was less than two hours! Absolutely incredible in saving our washer and repairing the lid switch. Totally would call on them again. You are in safe hands! Mahalo guys! read more

Friendly, fast and efficient. This was hands down the most hassle-free appliance repair I've experienced. Eddie and Aldene are kind and professional. I also appreciated the honesty about my dryer brand (and potential obstacles) when I called initially for the repair. Very happy customer! Thank you. read more

A very personable and professional business. Aldene answered my call for my dryer. She tried to help me locate the dryer model number so she could get check and see if they had my dryer belt in stock, before she dispatched Eddie to my house. Unfortunately, we were unable to locate the model number. Eddie was then dispatched to my house within hours. He checked out my dryer and saw it was just the belt. Again we were unable to locate the dryer model number. Eddie said he would research it and order the belt. That afternoon we were able to get the belt ordered. Eddie came out this morning at my convenience, installed the belt. Aldene and Eddie are very professional, patient, personable people. I definately recommend them to anyone. Their prices are very affordable and their service is beyond reproach. I will be using them for all my appliance repaires!! Truly great people!! Thank you read more

Would definitely recommend. I was in a pinch and needed a dryer fixed asap prior to vacation (aka: lots of laundry to do and short amount of time). ARS made a special trip to my place same day call was made amongst their already booked schedule. They diagnosed and fixed the problem quickly and at a reasonable price. Even fixed another component free of charge since he had the part in his van. Couldn't ask for a better / faster service! Thank you Eddie and Aldene!! read more

I needed my oven range converted from gas to propane, but because my range was brand new I needed someone certified to do the work. The lady that I spoke with on the phone was so wonderful! She was the only person out of the other 5 businesses that I spoke with who understood and explained what the manufacturer meant by certified and recommended someone she knew who was certified by the manufacturer and that she trusted to do the work. Very patient and helpful. I will definitely contact them again should I need any repairs outside of the warrenty. read more

Was looking for a good reliable repair person to fix my Whirlpool washer saw their business on yelp and liked the reviews. Receptionist was friendly and got me an appointment that day ( found out it was Eddies wife ) Quickly diagnosed problem and had the part with him which was a big plus. Eddie was informative and friendly. Overall I was satisfied with the service, I did pay more than I expected but I probably would've paid even more if I called Sears or other repair companies. Would I use them again? Sure! Would I recommend them? Yeah Eddie seems well informed and they're nice and friendly,I liked the fast response and service. read more

Aldene was awesome! She was so patient and friendly while I asked all my questions. I would most definitely recommend them to anyone looking for appliance repairs. Honest, and friendly. We actually ended up having a great conversation about all kinds of things in the end. Very happy to give a 5 star review! read more

Awesome, Prompt Service! I'm a property manager but live in Kona and my tenant's dryer stopped working. Aldene answered the phone. She was courteous and friendly and so helpful! Thankfully, they could come out the same day and repair the dryer- they even had the parts on the truck! Thank you, thank you so much to your team for saving my day! The prices were fair and I will definitely be calling them again for tenant's services. read more

Best and kind customer service out there. It was very easy to make an appointment and it's a small family business that accommodates around my busy schedule. My oven glass shattered and needed to be replaced. The day of appointment to inspect problem the glass part was ordered and was delivered the next day so appointment to install was quick. Very knowledgeable and will refer to my family and friends. read more

Quality work, nice people and fair price. Our above range microwave needed to be repaired. We would use them again and highly recommend their services. read more

Very happy with the service I received from Aldene and Eddie. They did such a great job repairing my dishwasher that I called them back to fix my washer. They offer fair prices and return calls in a timely and professional manner. Highly recommend!! read more

Quick service, came the next day accommodated my schedule and fixed my washer! Also explained what he was doing and why so I knew what was being fixed. read more

Aldene and Eddie are great. Professional, reliable, reasonable. Scheduled service right away, did great work, and saved me several hundred dollars by talking thru options with me. Highly recommend these folks. read more

Excellent service. Very happy customer. They were able to come out to look at my washer the same day, on a Friday, ordered the part needed, and was back on Monday morning to complete the repair. Eddie the technician was very professional and knowledgeable. Office receptionist was very personable and helpful. I will definitely recommend them to others with appliance repair needs. read more