Stas visited to provide a quote for a new system. He spent plenty of time answering my questions…read moreand pointing out how he would install the new air handler to maximize the space available in my closet. Much appreciated.

I was having an issue with my A/C not cooling. Elijah came out within 2 hours and had me up and…read morerunning right away! Prompt, professional and courteous service! Now I'm chilling in this Florida heat!!! Much appreciated!!!!!

Great company, Mike came out checked out the problem, said he had to order parts. 2 days later he…read morewas back and fixed our problem. Mike was very courteous, and knowledgeable. He had the problem taken care of within about 15 minutes. I would recommend this company to anyone who needs appliances repaired... 5 stars from me...

I called them to remove a stuck water filter from my fridge. The tech, who was a nice enough guy,…read morespent almost an hour here before telling me the filter housing needed to be replaced, at a cost of $230. Then he charged me $90 to essentially tell me he couldn't do anything. I called Suncoast Appliances on U.S. 19 in St. Pete and Nick came out and was able to remove the stuck filter within 20 minutes and only charged me $69. Don't need to mention who I'm calling the next time.

ABS did a great job at a reasonable price. I highly recommend them. Left area clean and was a…read moreprofessional.

Highly recommend this company!!! Returned my call and got me scheduled quickly! Super nice and no…read morehidden charges ... very upfront and honest ... they will be my repair guys from here on out !!!

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

Our fridge died late in the afternoon the day before a holiday. The appliance dealership/repair…read morepeople that we have used for many years offered to come the next week(!). That may be okay for a washer but any delay with a dead refrigerator results in significant spoiled food costs. I found Little John on Yelp and liked what I read. (Ignore the one nasty Yelp review. It doesn't correspond to what everyone else reported and certainly doesn't fit with our experience. Some people are nasty by nature.) John rushed over because the parts distributor would be closed for the next three days. He wanted to be sure he got to us in time to get any needed parts before the close of business. He could have played around for a few hours to pad the bill or sold us parts we didn't need. Instead, he immediately identified the problem and had the fridge running again in minutes. His bill was astoundingly low. John won fans in our household and we are passing his name along to all our friends. We will definitely be calling John any time an appliance acts up. If you need appliance repair, call Little John. You won't be disappointed.

I had a refrigerator that wasn't cooling, and did a google search for someone that could repair in…read moremy area. I came across John, and texted initially, then he followed up with a call. He could have almost diagnosed over the phone, but since I wasn't home we met at my home. He was accomodating to a time, and was on time. We ordered the part needed and he will be back to complete the job in a couple days. So far so good. I will update this review when the job is complete, but John has done a great job so far. 2nd part of Review The part arrived, and John came promptly the same day. He came in the evening, and fixed it quickly. We happened to also have a leak in the guest bathroom sink. I asked if he was able to fix, and he was able to as well. Nice to be able to find a person who can fix more than one appliance/home fixtures. He was awesome. I will recommend him to my family and friends when they are looking for someone. Thanks John!

Christian was a phenomenal technician who was able to assess and repair an older stovetop at a good…read moreprice. After he evaluated and assessed the issue was able to quickly perform the repair and part sourcing only took a day. When the repair work looked to be a switch as opposed to the radiant, there was no hassle regarding the actual part that needed to be replaced. I will definitely consider Mr Appliance for future repair work, doing so with confidence.

Arrived on time. Professional service. Mike was quick in diagnosis of problem and solutions. I will…read moreuse again.

The A/C in my condo quit working at one of the worst possible times, when the temp was in the 90's,…read morethe property was sold, subject to inspection, and the property inspector reported to the buyers that the A/C wasn't working! I looked online and found several A/C providers, and selected Air Express because they had excellent online ratings, their facility was located only a few miles from the condo, and on-line scheduling was available. I scheduled an appointment at a convenient time, and received a text that my appointment was confirmed. I'd scheduled a 10:00 AM appointment but the confirmation text clearly explained that the appointment was actually a "window" of time, and the technician would arrive between 8:00 AM and 12:00 noon. I get it. Unless you're the first morning appointment, it's impossible to know how long a repair will take because the technician won't know what repairs are required until they start working on the system. A repair might be as simple as resetting the thermostat, or as lengthy as removing an ant colony from the outside unit. (I know, this happened to me) I received a second text the day before the appointment as a reminder, and a third text the day of the appointment informing me the technician was on the way, his name was Braxton with a recent photo. Cool idea! The technician arrived shortly (within an hour of my preferred appointment time, and also within the "window" of time specified) and listened to my description of the concern. I asked if he'd mind if I watched over his shoulder, and he replied that was OK if I was open to learning about A/C systems. I enjoy learning, so that was OK with me. Braxton got his tools and gages, diagnosed the problem and gave me three different repair options. To his credit, he did not give me Option #4, which WAS a good option, which was "replace the whole system" . There was absolutely NO "upsell" pressure. I selected a repair option, and Braxton replaced the failed parts, rechecked the system to make sure it was working correctly, cleaned up, accepted payment by credit card, and emailed me an invoice and pics. Later that day I received another text thanking me for my business and asking if I could complete a (SURPRISE!) survey. I don't do Google or Facebook surveys because of privacy concerns, but I replied that I often do Yelp surveys, and would be happy to do one for them. I WAS surprised that there were so few Yelp surveys, but I was happy to add a few comments. Although my condo is (hopefully) sold and it's not likely that I'll need their services again, I HIGHLY recommend Air Express in general, and their technician, Braxton, in particular

Do your research. I went with 1 Mitsubishi 18,000 BTU mini split from Ahoy (Adam, the owner came to…read morethe give me the quotes). Cost $8,500. So many people told me I got robbed with the cost. Ok, shame on me. Then both times that I used my free maintenance (annual) check-ups, the customer service people totally screwed me up with the scheduling. Only good thing with Ahoy Cooling is Service Technician, Nik.

Service was awesome...quality work very responsive n very reasonable. I was highly satisfiedread more

Excellent work. Paid attention to issue and saved us hundreds on repair v replacementread more