We've used Mark and his company for many years and are always satisfied with the service and the…read morecost. Recently we had issues with both a dishwasher and a microwave oven. The dishwasher needed a part and was quickly fixed. Due to the cost to repair the microwave, Mark recommended replacing it. He very graciously did not charge us for the service call for the microwave.

We used Ace Appliance Repair for warranty service on our recently purchased Speed Queen dryer…read more Steve, the technician, showed up exactly on time, quickly diagnosed our problem, and just as quickly fixed it. He also gave us pointers on how the problem could be avoided--or at least mitigated-- in the future. Really a first-rate experience. From now on, we'll use Ace for all our appliance repairs.

Very cool spot, wouldn't have expected it cause it's very humble looking from the outside...Easily…read moremiss the spot unless you Know about it and what you're looking for!! Can't recommend the place though, good deals on everything and the staff are really concerned about working with you to give you the Best possible deal out there!!

I needed a 36 inch gas stove. Went to several stores and nothing to look at even a smaller model…read morethat comes in a 36 but nothing. I was told to order online. You can't open a door etc to look at online. Went to overstock appliances on 17 in Paramus. Excellent .Worderful salesman and they had in stock 36 inch stove that I wanted. Not only did they have it in stock but they delivered to me the same day because I explained I had no stove because mine had a gas leak and was disconnected. Delivery gentleman were great as well. I had a wonderful experience and will go back in the future and I'm recommending to everyone . Cynthia K

Tommy was amazing! He quickly returned my call and said he…read morewould be there within an hour! He diagnosed the problem and made a few suggestions! We certainly did appreciate his honesty during such challenging times! I will be recommending him to my friends!

Over the years we have used All Jersey Appliance Services two times. Both times Tom was quick to…read morerespond, analyze, give a honest estimate, and repair our washer and dryers. I have referred two other friends, and both called me back afterwords, expressing their satisfaction with Tom and their positive experiences.

It pains me to write this review, as we've done 2 kitchens and a laundry room with Reno. It seems…read morethe top notch quality had had become accustomed to has gone to the wayside. We had a problem with a kitchenaid freezer that turns out to have been a known issue. Fine. Now we've been through 3 ovens. The first was run by the installers for an hour and looked like someone had cooked a pizza inside. It has stains all over it. Second one came completely dented on both sides. Third one was accepted and seemingly ok until a few days later we realized the bottom drawer has a huge dent in it. I've attached a photo. At this point I can't imagine Reno wants to engage any further with us as they've replaced it twice. This just marks a decline in expected quality. We go to Reno for the great service and products, but if we can no longer receive that, we'll go to the big box retailers. Update 9-10-21 Reno contacted me and made it right. Rather than replacing the entire unit again, the dented drawer was removed and replaced. We love Reno's and I want to make it 5 stars but the communication is still lacking. We were supposed to receive a call confirming when the delivery would occur; we were not home but fortunately the babysitter was there to receive the delivery. We will probably still continue to shop there for our future appliance needs. Update 03.02.2026 Unfortunately, past experiences were not one-offs, but rather early signs of decline. As I've stated, I renovated 2 kitchens with Reno plus 2 washer dryers. The microwave I bought there just a few years ago died. I called up and said give me a replacement, here is my credit card. This was in August. Easiest sale in history. Well, Reno proceeded to drag this out into December until they finally just ignored me. The first microwave had a broken fan. The installer said something wasn't right. I called, got another. Same problem. A third didn't even make it into the wall - a floor test revealed it was a manufacturer's issue. Weeks go by and I have to constantly email or call. The next solution was to give me a smaller microwave from another brand. The owner of the company sent one of those cards in the mail "welcoming" me to the Reno family. I emailed him as well - no response. My final note to them was congratulations, you got my money. You will never get another dime. Frankly, go to Lowe's or Home Depot if you want this level of service. There are other boutique appliance shops out there that would be glad to have my money.

We deeply regret using Reno's Appliance. We paid over $30,000 for a high-end appliance package and…read morethen paid an extra $850 for a complete startup package that was clearly not performed properly. Tape was left stuck on the refrigerator and freezer shelving, and I have spent hours removing it myself. We also discovered the bottom drawer was broken, which was either ignored or never inspected in the first place. The lack of care and attention to detail is shocking. The dishwasher was installed without anyone verifying it functioned. It never worked, it could not be fixed, and it took three months of constant follow-ups and arguments to get a replacement. No accountability, no urgency, and no respect for the customer's time. For premium pricing, the service should be premium. This was the opposite. I would not recommend Reno's Appliance under any circumstances.

Great shop we thought we were going to have to buy a new dryer but all Bergen appliance service…read morefixed it saving us alot of time and money . Highly recommended

I had an issue with an aging Maytag dryer. Called and spoke…read moreto Mary who took care of everything. Definitely calling them with any future appliance issues.

I was scammed by "Master Service Expert" .... On April 9,…read more2025, Thomas Owais came to my home to repair my side-by-side refrigerator. I told him as the unit was a decade old, if it would be a major repair, I'd just replace the unit. He installed a part behind the ice maker. I wanted to use my credit card to pay the $300.00 (in the event there was an issue and to begin a dispute), but Mr. Owais stated his cellphone's credit card reader was not working. He asked that I write the check out to him. I did this, but noted the name of the business on the check too. The refrigerator continued to make the noise, and I started calling Master Service Expert's number, emailing and texting. For some time they did not respond. Finally, "Remi" called and said his brother's wife had emergency surgery. He said he would come and look at the unit. Last Tuesday, he telephoned saying the top of my street was closed due to construction, and he would return later. He never returned. I later learned that an NAPD cruiser was there ensuring traffic flow. I plan to file a small claims complaint (they are in Hasbrook Heights so it will only be a drive to Hackensack). Also, they are licensed in NJ and I will reach out to the licensing authority and provide screen shots of the MANY texts exchanged. I may be elderly, but I still have some fight in me, and I WILL get my money back! Kerry Gennace, 4/29/25

Rami came to my rescue when an LG technician wouldn't repair the stackable units in my condo. Rami…read morecame out to take a look and talked through my options. I ultimately decided to replace the machine for a few hundred more than the repair. Rami's quote was competitive and he came back with the new machine a few days later. Rami and his son were quick and efficient in unstacking the units and replacing the washer. I'm so glad I called Rami-- he'll be my new appliance "guy" from here on out. I trust him to give me a fair price and recommendation about what to do.

I highly recommend All Bergen Appliance. My washing machine was making a loud squeaky sound while…read moreagitating. I was concerned that I needed a new machine. The company has amazing customer service; Mary and Flo are very knowledgeable and a pleasure to work with. The problem was quickly diagnosed as a faulty shift actuator, and my washer was repaired in less than an hour for a very reasonable price. Really honest and efficient service. I would absolutely use this company again. Thank you Mary and Flo!

They were terrific! My beautiful double oven needed new circuitry and they knew how to…read moretroubleshoot and the gentleman who came did such wonderful and conscientious work. Definitely recommend.

Best shopping appliances experience Lots of appliances…read more Fast delivery A lot of discounts Love working here

I had the best experience ever there I found the best price chef collection refrigerator of my life…read moreand the young beautiful lady was very helpful they do not do deliveries but will help you get a delivery driver I'm telling you i'm going back for the stove and dishwasher thanks to them I have very cold beer now