Lots of things not in stock. Workers were scarce, but when you saw them they were standing in…read moregroups of 2-3 chatting amongst themselves. Make excuses for supply chain, COVID, employment. The only actual good thing is that their displays are good. Apple display good. Phone displays allow you to touch and pricing is well marked. TVs on display are good. It's like walking through an online store of sorts but you can touch some stuff. But most of it you aren't going home with and you can click on help, but it's up to you to read, no one is going to help you.

I won't buy from this store or Best Buy again. I bought a monitor, and when I hooked it up, none of…read morethe four input ports recognized my PC. Every input displayed "No Signal." I connected the PC to another monitor, and it was recognized immediately, so I knew the problem was the monitor. I went to the Best Buy website for support. After about 10 minutes trying to get past the chatbot, it finally said it was connecting me to Geek Squad. I waited another five minutes, and then the chat timed out and closed. Based on my experience, if you have a problem with a product from Best Buy, getting support is nearly impossible.

We needed service on our gas oven, so we called Downeast. They got us an appointment in a…read morereasonable amount of time. The day of the appointment our tech, Dan, arrived exactly at the start of our window. He was friendly and professional. Dan not only fixed our oven, he also tweaked little things to make it operate better. When all was said and done, the total bill was very reasonable and we were thrilled with how well our oven works now! Very highly recommended Downeast to anyone!

Just had Dan out from "Downeast appliance" to help address a ice maker problem in our refrigerator…read more He very quickly diagnosed the problem -- the water input was too much ( plumber had put a commerial ice maker valve on input line instead of for a residential valve ). Got the valve replaced - issue quickly fixed. Great pricing. very professional and courteous service. i very highly recommend Downeast Home Appliciance! i will not hesitate to call them again for any and all futures needs. JJ W Scarborough, ME

Suggest not using LP appliance out of westbrook…read more.. I go in Monday. Pick out the dishwasher and he says they will come out Wednesday to install. he says they will give me a call. Come wednesday, I wait til about 11 am (after they open at 9) today and call. He says yup we've got you on the schedule for sometime this afternoon. I wait and call back at 3:15pm (because they close at 4) and say hey I'm just checking on that install since I know you close at 4. He says "did you call mark?" I'm like I wasn't given marks info. I haven't heard anything since I called this morning. He said "he will leave a note. Mark should be back around 4/4:30." i vocalize that i stayed home specifically today because i was told the install would be today and am gone thursday, friday and all next week. I call back 3:55 to get marks number and of course go to voice-mail. "Closed for the day". I'll just go somewhere else at this point. I then get a voice-mail the next morning from Ryan "The is Ryan from LP appliance, give me a call when you get the chance. I'm sorry about yesterday but it sounds like you'll be happy to go someplace else. I saw your little display on Facebook (meaning my factual review of this experience) on Facebook. Give me a call. ​" I don't know about you but the passive aggressiveness is seeping out of that voice-mail and I think I will do business elsewhere

Awful. People don't want to work anymore, only it is the boomers who whine about online businesses…read morebeating them, only they are sending the business to Amazon on a silver platter. I stopped by to inquire about having a reversing valve in my Whynter heat pump (portable ac unit with heat) and as I had already done the troubleshooting and identified that the reversing valve is the problem and this unit uses the same universal reversing valve found in many hvac units. I found the exact part on Amazon for $12.95. They said they don't know if they can source the part. Really? I just finished telling you boomers that I already identified the part and it is a fairly universal part. I was perfectly willing to pay a few hundred for the part to be replaced as I no longer have torches for brazing nor AC gauges to charge it properly. Good grief. Stop complaining about Amazon if you are turning away business, especially where you have an engineer who already identified not only what is wrong, but that this particular model doesn't even use a universal part. If I had the torches, goggles, a vacuum pump, and the gauges, I would repair it myself. Why are you turning away what would have been an extremely easy job and a quick couple hundred bucks in pure profit? What the heck is wrong with brick and mortars today? Y'all don't want to work anymore.

Sadly, to write this review, I had to give it at least 1 star. Over a month ago I ordered 3 special…read moreorder doors through Home Depot for a total cost of just under $5,000.00. Beginning roughly a week before the original delivery date I began to get conflicting email and text messages from both HD and the carrier delivering the doors, Estes. One message indicated I could call to set up a delivery time, when I did that I was referred back to Hone Depot and was told that wasn't an option. The convoluted messages went on for days. I was to be away on a scheduled vacation during the expected delivery time. For 3 days I received messages indicating delivery would be that morning, no, oops, now in the afternoon...over and over again for 3 days-and I needed someone to be there to put the doors inside. Finally, doors were delivered, so badly damaged they couldn't be installed. Back to Home Depot to make arrangements for pick up and credit. HD has the doors, 3 days later-no sign of pending refund...ooppss, the person who was supposed to enter the refund had to leave and didn't do it. Now I am faced with paying a credit card bill of nearly $5,000 when I should have been refunded or risk paying interest on that amount. Last purchase ever from HD. sHAMEFUL SERVICE ALL AROUND

Went to the self checkout for a hassle free, no contact, quick trip to buy a pressure washer,…read moreattachments & a mailbox. Instead, I had some long haired, short grubby looking employee walk up to me while I'm scanning items, look at my stuff and say "wow this is a mess" (about the 6 boxed items I had neatly stacked for easy scanning) and proceed to start picking up and touching my items with his dirty booger fingers. Then he promptly started commanding me to scan items I'd already scanned, once he realized that I already had, he just stood there watching over me until I finished checking out. It felt pretty awkward and kind of humiliating. When I come dressed in business attire, these kinds of employees kiss my ass, when I come dressed in relaxed clothing, I get treated like a thief; granted I'm a 6'2 240lb Marine Corp combat veteran with tattoos only visible in T-shirt's. Either way, completely unacceptable way to treat customers, I certainly felt profiled, I can't imagine how this employee treats people in work clothes like.

Sadly, the legacy of Dan Jaquish is not being carried on. The new owners do not follow through,…read morehave an attitude, and are unreliable in my personal experience. Wish I could recommend, but cannot.

Came to my house to repair a Samsung refrigerator. After discussing on the phone, said shouldn't…read morebe a problem. I even ordered the parts required to fix. I cancelled another appointment from a chain to support a local business. Was treated rudely and was told that "i do not like to work on Samsung refrigerators." Not even attempting to fix the fridge. Now I am out at least 2 weeks losing revenue with a fridge. Would NEVER EVER recommend this business.

I called Seavey's to have a seal in my washing machine replace (bought at Seavey's). They made an…read moreappointment but had to cancel as the part was backordered. We set up another time and when I called to confirm the day before (twice) my call was not returned. I called the morning of the scheduled service and was told someone would be at my home between 12 - 7. I called at 5:00 to check in and was told nobody was coming. I talked to a nice woman who said Kim Seavey would call me back the next day. Kim Seavey was the woman whom I left messages with prior to that day and I was concerned that she was part of the problem. I was assured she would return my call the first thing the next day. No Call. Two weeks later, still no call and no part. I went to Seavey's to support local business. Thanks for nothing Kim Seavey.

Poor service from all points of the transaction. Tried to deliver damaged goods twice and wasted…read moreour time and cost us money. Never received the merchandise and had to chase after the refund. Owner could apparently care less.

had the part I needed. awesome. fast. answered my call. love them. it was such an incredible…read moreappliance experience

Bright and clean store. Called ahead, part was in stock and waiting for me! Best around!read more

The store usually has what we need and the discount carts always makes us spend more than we had…read moreplanned for the trip :) There is plenty of parking and the staff does a great job keeping the lot clear of cart and flat beds. When we enter the store, there always seems to be clustered chaos by the customer service desk, not sure why, but sometimes it's kind of in the way of guests trying to pass by. We have always had to try to find things on our own, but it would be nice if there was a staff member available to help for finding obscure things. We typically got to the Paint desk and that person has to radio for help. We wish the online product information for the local store stock was more accurate, but I know that may be hard to track in real time. We always use self-check out and the staff there is very attentive and on the spot to help and or clean the station after each use. It's a fine place to go if you're in the area.

Big store hard to find staff in the floor. Great friendly helpful guy at the customer service desk…read more Other staff were distracted, disconnected and were generally no help. Great prices in what I did find on my own