ApplianceHD

(16 reviews)

He wasn't sure what was wrong for certain. Then he was to fix my ice-maker and left…read more Wasn't perfessional.

Came in and fixed the dryer quickly and cleaned the dryer as well. (Lint inside the blower area)…read more Nicely done!

Tonys Appliance Service

(2 reviews)

Tony's Appliance Service fixed my refrigerator. He was very friendly and professional and he was…read morewilling to come out late to work around my schedule which I very much appreciated. I would recommend giving him a call if you need a repair!

Great service and value! I have a washer that needed fix. This washer was not made in the states so…read moreparts were hard to get. Tony was able to source out a vendor an get the right parts and repair my washer in a short time. My washer is running great! I would definitely refer Tony Appliance Service!!!

Western Appliance Repairs Services

3.8

(17 reviews)

Jeff Eventually yes you did call and you came out and…read morecompleted the job I paid you in advance was my choice I understand you are a small company and its just you Once you told me what happen then I understood your situation All I need would of been a text back sooner than later and I would not of written the review at least that one but at the end you came through and completed job and I thank you

This company keeps your money for parts, never calls, never txts or shows up! FRAUDULENT…read moreFRAUDULENT! No dryer for 2 weeks before I called a local company, came right out, repaired with speed queen parts for $220! Jeff want $300+ for 3rd party parts! This guy is a joke, cheater and lies! NEVER NEVER CALL HIM OR PAY UPFRONT!! Scammer and I have reported him to BBB in Lawton and OKC.....

Mark's Appliance Service

(11 reviews)

Super fast service and great recommendations for the further work I needed. I have used Mark's…read moreappliance more than once!

Harvey has always given us great honesty, knowledge, quick service, very reasonable prices and very…read moredependable responses back! I would not call anyone else for appliance repairs!

N2 Appliances

4.6

(12 reviews)

Great experience with the N2 technician this evening, I think his name was Brian. I wish everyone…read morehad as much pride and genuine care for what they do. He came by to look at the ice maker and we ended up learning a lot more about our other appliances that we were being ignorant about. They gained a new customer tonight. Great service all around would recommend them to anyone.

They completed the job, but it was a very difficult task to get to that point. I was told that I…read moreneeded to wait on a part for a week and it ended up being a week and a half. This greatly affected my budget as We had to eat out (family of 4) for breakfast, lunch, and dinner the entire time because I was told that we had to unplug my refrigerator until the new part came in. With the cost that I spent on the part and the food for the family I could have bought a new refrigerator. Very frustrating. The only redeeming feature is that once I was able to speak with the someone they were kind, but I didn't get a discount for all of my trouble.

Ryan's Appliance Repair Service

I was given the name is this repair service by a company that no longer repairs home appliances…read more Ryan was able to come within 24 hours and performed the repair to my dryer. It turned out to be something external to the appliance- and he was able to trouble shoot and fix the problem. His fee was reasonable and I will keep his number in my contact list for future.

From the owner: Need a quick and affordable fix for your appliances or HVAC system? We’ve got you covered! Our…read moreexpert technicians provide fast, reliable, and budget-friendly repair services for all major appliances and HVAC systems in Oklahoma City. Affordable Pricing – Quality service that won’t break the bank Emergency Repairs – Available when you need us most Experienced Technicians – Skilled in all major brands & models Fast & Friendly Service – We get the job done right the first time Don’t let a broken appliance or HVAC system disrupt your day. Call us now for same-day service!

A. P2 Tech Services

2.0

(16 reviews)

I had them come out. I wrote a check for $350....part service call, part for a part order. I kept…read morecalling ang they never came back or returned my money. DON'T USE THEM!!!

Horrible people. They aren't even men. Zach cried about unsafe conditions. My floor is down to the…read moresubfloor because the dishwasher leaked. Don't use these fools.

Barnett Electrical Heating and Air

3.7

(30 reviews)

First of all, I don't understand the substandard rating displayed once this business is accessed…read morefrom the search option. I have been a Barnett customer for three years. Not once have I been disappointed with the service technicians or the excellent service they provide. These people are honest and, most importantly, customer oriented. It is easy to set appointments, AND they're timely. The techs are experienced, diligent, and polite. Barnett will always give you a call once the tech is headed your way. I'm very picky when it comes to dealing with service providers. Trust me. THIS IS the place to go. Barnett Electrical Heating and Air 1628 Kelham OKC, OK 73129 (405) 794-9800

Service tech. in & out in10 minutes with the problem solved. Great service & customer service. To…read moreall you fellow Vietnam Vets, these are the guys to call. They actually respect what we did & show it. Thank You

Happy Hatter Fireplace and Dryer Vent Cleaning

4.7

(16 reviews)

The service was great and they even gave us recommendations on how to make our fireplace look…read morebetter.

Great service for dryer vent and chimney.! Showed up next day and on time, efficient work, and left…read moreit cleaner than found it. Saved me from fire hazard.

Steam Master Cleaning

(15 reviews)

This review is purely on customer service - unfortunately, a result of which is that we did not end…read moreup continuing with the cleaning. Initially, when I reached out (a week in advance of needing the clean), the team seemed responsive and professional - sending confirmation the next day, and following up multiple times over the week to verify the service window. At the time I didn't notice the lack of questioning about: how many rooms I needed carpet cleaning for, the general size of the rooms, what the state of the carpets were, or what my budget was. They also did not give any advance indication of their price range. And, they never shared whether they would call or text in advance when a tech was on their way to us (for the record, they do, and that would have given us 5 hours back to our day had we known.) They have fantastic reviews, and appear to do great work, and I haven't needed carpet cleaning in quite some time, so I assumed they needed to get the dimensions and assess in person (this was verbally confirmed by the tech when they arrived - and the tech was very kind, thorough, and tried his best -- but we'll get back to that in a minute). Our service window confirmed via text and phone call at least three times, including the day before the planned service by the schedulers was 2-6. By 5:30, I had not received any indication of whether our service was going forward. I called to check in, knowing we had 30 minutes left in the window, but just wanting to verify the plan. Only then was I told the service was running late, now estimated to be a 6:30 arrival because "the property before you keeps requesting add ons." We opted to continue forward, now being told for the first time we would get a call when they were on the way. At this point, I was mildly frustrated, but understood work can run late. However, I was also confused why this prior property was not asked to schedule a follow up service rather than pushing everyone else back. By 6:25, we had not received a call, and I had a message drafted to follow up when I DID receive a call. A call to let me know the tech was on the way - but would be about 35-40 minutes. At this time, we had been waiting for 4.5 hours, having not been told we would have a 30 minute heads up to be back, and taking valuable time away from work, and additional necessary tasks. They offered to reschedule, but could not guarantee we would be first on the list, and leaving us to wonder if we would be waiting for 5 hours again. We proceeded, having asked how long the service would take - it was estimated to be an hour and we should be done by 8-8:30. This was the first time through all interactions I was asked how many rooms would be serviced. I expressed concern for the timeline, and disappointment at the lack of communication on the actual service date. No apology was offered, no solution other than continuing to wait, or to reschedule for another window, being offered. When he arrived, the tech was kind, fast, and professional. He answered my questions, and assisted me in looking at several service combinations. He was also able to verify that their policy for pricing is to evaluate the floors in person, and get the exact dimensions. Which is understandable, but would have been appreciated in advance. The first quote we were given, as was shared by another reviewer previously, was over $800 for 3 rooms with their closets, and 2, very short, hallways. One room has significant pet smells, but the rest do not. There was no furniture nor items to be moved, nor maneuvered around. The second quote, with highest tier treatments removed was still above $600. When I pushed for standard treatments, we were quoted around $400. I shared that was well above the cost I had anticipated, and was asked my budget. I said $300 max (which is still above average), and was eventually quoted $375, I asked to remove another option and it was reduced to $348. I asked if there were any coupons or specials, and THEN was informed of an option that would be close to that $350 including after environmental fees (not included in the original quotes). And finally, I inquired if it would be possible to do just an incredibly standard steam clean for the majority of the spaces, and only focusing on the more intense treatments for the one room that needed them. I was told that was not an option. Unfortunately, we were not able to proceed with the service. When I looked at our quote page, it was indicated we were originally scheduled to be seen at 4pm, and we did not have a tech until after 7. TL;DR we waited 5 hours for a tech to arrive, just to be given an aggregious quote of over $800, magically reduced to $348, and with poor communication starting when it mattered most.

Lew came out to assess the furniture and service requested. He did a great job asking questions,…read moreknowing their service offerings and providing prices. The nice part is that they are able to do the service day of when they come to assess. We wanted to know a quote on our mattress, couch and rug. We decided to get the couch and mattress done but the price for the rug was higher than we wanted to pay. The quality was worth the price. Our couch looks amazing and all our stains are gone. He was very professional and did a quality job. I would recommend this service.

Better Air Duct Cleaning

(6 reviews)

David was great! I called about some airflow problems, and he took the time to walk me through…read moreseveral troubleshooting steps I could do myself, explaining everthing in detail using layman's terms. With any luck it fixes my problem, but if not, I'll DEFINITELY be calling him back. I love that he was willing to provide what service he could over the phone, where others might have charged for an inspection. He clearly has the interests of his customers at heart.

You really only know how good a person or company is when something doesn't go as planned. This is…read moreone of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors.

SERVPRO of West Oklahoma City

A few Weeks ago my wife went down to the basement to put something down there. Now, our basement is…read morenot an area that we visit very frequently. I keep a lot of my guitars and amplifiers and keyboards down there, on the rare occasion I feel like being musical. So it had probably been a week or two since we last visited the basement. Now, basements in Oklahoma are very rare due to a very high water table. Knowing this, A sump pump was built in to the floor in the basement underneath the stairs. We have been in the house for just over a year, and never experienced any flooding, figuring sump pump was doing what it was supposed to be doing. Well, my wife was horrifically introduced to about 10 inches of water in the basement that Sunday morning. My wife screamed to me to find somebody, Anybody, to get over here ASAP to start getting the water out of our basement. I Quickly typed into my phone water damage, Yukon Oklahoma business. Luckily, SERVPRO of Western Oklahoma city was the first business to pop up. I immediately called the number, and got a hold of Chris Edmonds, The owner. I asked if they could come out that day and look at our horrific problem. Within two hours of the call, Chris and his team knocked on our front door. Professional And masked, for protection of Covid, I invited them in. Chris and his team diligently got to work!! After a few hours of cleanup, Chris sat down with us to explain how Servpro was going to help us next. Not realizing that Servpro was a multi tasking Company, he really put my mind at ease. He explained that they not only would remove the water, they would document all of the damage to our personal belongings and furniture. He also stated that they would be responsible for the removal of all the contents in the basement, demolition of the wallboard damage, carpet pad, and carpet, even sending samples of that damage to be tested for mold. Over a series of days, Chris and his team respectfully, safely and professionally came in and did what they were going to do, and did the work with precision and accuracy, while being communicative about everything they were doing. Chris and his wonderful staff are so knowledgeable, friendly, courteous and most importantly, safe. I never thought we would've been this lucky to have hired such a great company to help us during a time of great stress and worry. Chris has even put me in touch with a contact of his that is going to help in the restoration of my guitars and amplifiers and keyboards. We are currently about to start the rebuild phase of the project. Chris has also put us in contact with a great building contractor, that will restore our basement to back to the way it was. Not only did Chris and his team put our minds at ease with their exceptional work, they go the extra mile and deal directly with our insurance company to make sure that everything is legitimate and documented. I cannot overstate how glad we were to have the opportunity to work with Servpro of Western Oklahoma City!! I will never hesitate to refer this wonderful company to anyone of my friends or family who who may suffer from water or fire damage. These guys really have a heart and truly care about their clients. Hands down Chris and his team are the answer to helping anyone with water or fire damage. Go Servpro of Western Oklahoma City, and thank you so very much!!

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1 review that is not currently recommended

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Marie G.

4 years ago

Please let us close this shop. They want 70.00 dollars to come out, and then they steal part of my washer. The computer board, Ryan was 4he technical that came our. These guys are in Oklahoma City office on the south side. Watch out please. They don't get rated by me. read more

ApplianceHD - homeappliancerepair - Updated August 2026

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Guinco Service

3.1

(12 reviews)

Whirlpool Dishwasher . Drying element is not working and is less than 4 months old. Service member…read moresent to observe the reason for malfunctioning. Told "it is the newer dishwashers" made today, they do not work like the "old" ones. Use pods or jet dry. That is it! No Guinco...it is the element that is not working....you lied to the customer, but I am sure you "billed" for the element...SHAME ON YOU!!!

Guinco has repaired our 1.5 year old pos Maytag washer twice for same problem within the mfr…read morewarranty period. The same part is broken again. Guinco doesn't honor their own warranty when repairs are performed under mfr warranty. Bottom line...do not buy Maytag or have Guinco repairs when it breaks down.

Arrow Appliance Repair

3.0

(12 reviews)

I was scheduled quickly for dryer repair and the problem was resolved promptly. It wasn't cheap but…read moreI generally think you get what you pay for. Would definitely use them again.

I called Arrow Appliance on Saturday 10/07/23, and explained to the technician we had vents, and…read moredryer cleaned out because dryer was randomly throwing error code 90. After this was done, dryer was now throwing error code 80 or error code 90 every 5-10 minutes when the dryer was running. The technician informed me it was common for these types of dryers; and if the dryer is heating, most people continue to run them and disregard the code. It could be the thermostat, or something with the board. I wanted to go ahead and schedule an appt to have it repaired. Appt was scheduled Monday 10/09 between 12:00pm-4:00pm. No one showed up on Monday, towards the end of the day I realized it was Columbus Day assumed maybe the office was closed. On Wednesday 10/11 I tried to dry a load of laundry, and kept restarting it after the error code, after about an hour of doing this frequently I noticed a plastic burning smell, and decided not to continue. I called this company back and spoke with a nice woman, who apologized for the no show and explained to me their after hours technician (Jason I think) did not put me on Mondays schedule like he was supposed to. I understand mistakes happen not the end of the world. She could get me on the schedule Thursday 10/12 between 8am-12pm. I received a text that Jason the technician was on his way. I thought this was the technician I spoke with on Saturday, he seemed knowledgeable of the issue. When Jason the technician arrived, his demeanor was as if he was inconvenienced, not personable at all. When we made it to the laundry room and I started to explain the error code issue / timeline. He immediately jumped to vents being cleaned and how they were cleaned, I've already explained the issue twice, and assume to this technician. I had enough of his attitude and asked him to leave, I was no longer interested in doing business with this company. instead of him cutting me off and jumping to what the issue could be he should have stood there and listened, be respectful of someone's time, especially when they were understanding of the mistake that was made, the customers time was inconvenienced when the company didn't show up. My 17 year old daughter who could hear the technician even stated he was rude after he left. I received a text requesting a review, I decided to share how I felt and responded with two texts " I'm not happy with my experience I asked your technician to leave" and " I think I was rather patient, and understanding for the no show appt on Monday and to have someone show up that was not friendly, seemed inconvenienced, was rather disappointing." I received a response back " Julie C. from Appliance 911 KC/Arrow Appliance OKC: According to our technician the error codes you are receiving on your dryer are for a clogged vent and you advised him they were clean. He asked you who had cleaned your vent, you got upset and you then asked him to leave. I am sorry that you did not have a good experience but there are two sides to every story. In the future you may want to use a different service provider. Thanks!" If someone is going to use the quote "there are 2 sides to every story", as a validation their employee was not being in the wrong.. At least use it correctly sheesh... "There is 2 sides to every story and then there is the truth."

Mark's Appliance Service

(11 reviews)

Super fast service and great recommendations for the further work I needed. I have used Mark's…read moreappliance more than once!

Harvey has always given us great honesty, knowledge, quick service, very reasonable prices and very…read moredependable responses back! I would not call anyone else for appliance repairs!

Ken's Norman Washer and Dryer Repair

4.4

(9 reviews)

Worked me in when my fridge/freezer went on the fritz. Danny repaired it in short order and stayed…read morelong enough to make sure it was cooling properly. He had the part on his truck, which was much appreciated, which also reduced wait time for repair and eliminated any need for a call back. I enjoyed visiting with Danny while he was working on my appliance. He seems like a nice, solid, grounded guy. I felt the price charged was well worth the money. I would definitely recommend Ken's Appliance repair.

Fixed our washer but charged us $300! SO Extremely unprofessional. Constant cussing and insults, F…read morewords, rude, almost belligerent, and very bad experience all around! Started talking politics immediately, not good business. Guys said ken sold his company. I will not be doing business with again.

OKC Appliance King

4.3

(3 reviews)

Appliance King made my Refridgerator work! They communicated very well, responding to pictures and…read morevideos that I sent. They set an expectation of a time window and showed up during that time. The man who fixed it, Scott came over three separate times. When diagnosing the fridge we weren't certain what was wrong with it. We opened our ice bin and found a solid block of ice in there and when I pulled it out the arm (lever) broke off entirely. I shut off the water and called for service. Scott showed up, diagnosed it over the phone with videos and pics and brought a new ice maker. When installed, it didn't properly dispense still, and the water nozzle in my fridge wasn't working. Scott came back over a second time, and replaced a piece of equipment where my water filter rests, said it goes out often. That fixed the water. I kept waiting for ice but no ice. He came back over, and determined the new ice maker installed was defective. He commented that this was unfortunately common and he brought a replacement for the replacement. Three visits - one charge. Got the problem solved and made me a very happy person. No more trips to buy ice. No more unfiltered OKC tap water. It works like it's brand new. Would Recommend and thank you so much Scott! I know it was a headache but he didn't ghost us after the first visit and stayed in contact until the job was done. I feel like it wasn't the usual service we'd get from a small business. (I think it's a small business?) They were great.

Appliance king did great work for me on my washer and dryer more than once. I left messages for…read morethem to repair my refrigerator. Either they're closed or they have so much business they don't need mine because they haven't responded to any of the messages.

JTL services

We had an issue with our dishwasher. Sears came out multiple times in a 3 month span. Finally I was…read moreover it, I asked for a new tech. They sent out JTL Services. Let me just say they are a ray of sunshine. A husband and wife, dynamic duo! She was so polite on the phone! She always called back and communicated throughly. Her husband the tech was very knowledgeable. He was able to handle everything in a short time. I used them one more for another warranty item. I will always use them whether it is a warranty item or not. Great company!

Bloom Appliance & Satellite