Horrible service. The owner, Bobby, was deceptive and misleading to me initially from the beginning…read morejust to gain my business. He quoted a price with his delivery driver and it turned out to be more after I made the payment. Then the driver informs me he delivers but doesn't unload. So, he expected a woman to unload a refrigerator. The driver, Tom, that works for Bobby, arrived 15 mins late but I was understanding yet was rude and sped off leaving my refrigerator on a the pavement. Horrible service. The owner has been trying to remove himself from the whole matter. Horrible business ethics and customer service as well. Do not ever buy from this company ! !

Very good products and Great prices I bought some appliances from them few months back and I am…read morevery happy with my purchase.

I was dreading the process of picking out appliances for my remodel, but it couldn't have been…read moreeasier than my experience with KT Appliance. Thank you!!!

Employees do not speak English here. You will not be able to communicate an issue with them.read more

I'm not sure whats happened to this company. Either they have Tripled their prices or theyre…read morediscriminating against me. We bought from them a few years ago and for the Price it was good buy. Now we cant get a good answer on what their prices are! The sign says starting at $99 but I was told the lowest was $200 plus, and these were not great looking machines, And there were no price tags on anything which is not good towards transparency.

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Responsive, on time, knowledgeable. Been relying on them for years and have never gone wrong.read more

We love the prices here. Good selection of tile, flooring, vanities and so much more. Staff is…read more very helpful.

Great place to get deal on Flooring. This is our second purchase from them and had great service…read moreboth times.

SR sold us a column freezer and refrigerator pair in 2021. We had to wait over four months for…read moredelivery, which was typical during the pandemic, and the refrigerator that we received had recently been manufactured and has functioned well. But we later learned that the "new" freezer we received had been manufactured three years earlier, and has been faulty since it was installed. The manufacturer has provided service under its warranty, so we are hoping that the current repair service will resolve the problems. In addition to selling us an old model freezer as new, SR ordered the wrong components to complete the installation of our units and delivered a broken component, all of which added months to the completion of our purchase experience. During that time, the company was unresponsive to our calls for help. SR has earned its poor reputation with customers, the Better Business Bureau, and even area appliance technicians. Today's technician guessed that SR was our supplier based on my brief description of our purchase experience. Avoid SR, and avoid unnecessary headaches.

I went into SR Appliance and admired all of the beautiful appliances displayed in their showroom…read morebefore I asked for help in locating some kind of conveyance to move my own refrigerator out from the wall. The two men who helped me couldn't have been more sincere in helping with my request, or more generous with their time in searching for a solution. Not only did they steer me in the right direction, they did so with great humor. I walked out of there with a good recommendation for where to find what I was looking for, and feeling lighter from the laughter of my encounter. I can only imagine how enjoyable purchasing an appliance from them would be. Maybe one day I'll find out!

Great experience over here at BrandsMart USA. We were initially just browsing with no intention of…read morebuying that day. Jeff helped us out today finding a washing machine set. He was very courteous, knowledgeable and patient. He listened to our needs and concerns while finding us the perfect washer and dryer set for our family. Also the installation and deliveries have all gone smoothly. By far the best service we have ever had anywhere. They have great offers especially around Presidents day. The store is maintained very clean and neat. Plenty of free parking in and around the store. Overall, BrandsMart USa is a reliable place for quality appliances and good value. We will definitely be back again soon. BrandsMart USA is a retailer with an extensive selection of home appliances, electronics, including TVs and computers. Located at 5000 Motors Industrial Way, Atlanta, GA 30360, BrandsMart USA North Atlanta is a beacon of unbeatable deals and top-quality merchandise. Whether upgrading your home theater, revamping your kitchen, or exploring the latest gadgets, BrandsMart USA North Atlanta is your go-to store. Expert Guidance Awaits: Our team of experienced, and professinally trained merchandise specialists are here to assist you. Have questions about appliances or other merchandise? Come on in! We are thrilled to help you find what you need. Lowest Prices, Highest Confidence: Choose with peace of mind: You are getting your favorite brands at the lowest prices. That's the BrandsMart USA Way- quality, affordability and smiles.

We had a great experience at BrandsMart USA, thanks to Tashrifa! She was incredibly helpful…read morethroughout our mattress shopping process and took the time to really understand what we were looking for. Her suggestions were thoughtful, knowledgeable, and not pushy at all, which made the decision easy and stress-free. We were initially just browsing with no intention of buying that day. Because of her guidance, we ended up purchasing a mattress we feel confident and excited about. Highly recommend asking for Tashrifa if you're shopping here, she made the experience excellent!

Excellent service, super friendly. Cleaned and repaired one of my wife's rugs to perfection! Highly…read morerecommend!

Great selection. Great service. Walked in and told the salesperson what size I needed and my color…read morechoices. Less than 5 minutes later I found my dream rug and I have been in love with it ever since! Reasonable prices too! Will definitely go back!