Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

Thanks to Kelly Sobol I have a brand new cook top. Unfortunately,my current top suffered a crack in…read morethe glass at only 2 years old. Past warranty, the manufacturer would do nothing. So,ive suffered for several years as the crack grows. Recently a piece broke off dictating I get a replacement. My new MO is buy from Mom and pop locals if possible. I want to have a resource available to walk into and look,feel,smell the offering. Also,I believe small operators in general want to protect their business and reputation and are inclined to be a better resource. So,as of next Wednesday my American made cook top will be installed and ready for action. Thanks Rodenbaughs and Kelly. Go!

I've had a great experience with Rodenbaugh's! My parents referred me to the company for new…read morecarpet! Sandee was great to work with to find the right carpet a style and price! Kevin followed up on my appointment day for install and the guys were fast aim install day!

Beautiful showroom tucked into a shopping center in Frisco. They have some beautiful vignettes set…read moreup, some really nice furniture and good artwork to choose from. Employees were friendly and engaging. I found a great pillow for a final touch for a project I'm working on and appreciate being able to pick up a fabulous pillow. I will certainly be back!

Designer Haus and team are A+! They go above and beyond to help their clients. I love all of my…read morepurchases!

I've done work with them twice now. Most of my house was upgraded to LVP flooring and they did…read moreboth. Other than a minor hiccup with the original installers, everything went off smoothly. The installation itself was both efficient and timely. The price was better than most of their competitors.

Worst install job anyone has ever seen. Poor customer service. Poor quality product…read more Home completely ruined!

Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

Bought a refrigerator from Made Appliance Outlet Store. Sales person Joseph was very knowledgeable…read moreand patient as I went back a couple of times trying to decide on which one. Found one that fit everything I was looking for and at a reasonable price. Delivery was seamless and very professional. Couldn't figure out some of the features and they sent out a technician to ensure everything was working. All the staff from manager, sales person, delivery, and technician were very courteous and helpful. Great experience. Love my new fridge!

Granite Design Center of Richardson exceeded my expectations from start to finish. They installed…read moremy quartzite countertops and backsplash beautifully, and what really stood out was their attention to detail--they avoided unnecessary seams and only placed one discreetly at the stove. The result looks seamless and high-end, far better than the typical builder-grade work. Their team was professional, patient, and clearly takes pride in their craftsmanship. They didn't rush the job and made sure everything was done right. On top of that, they offer a great selection of high-quality, beautiful quartz, quartzite and granite at their showroom. Their pricing was also the best $2k below the other guys! Highly recommend Shadi, Harold and team.

It says that they're open until 7pm, and I showed up at 6:45pm. The neon "OPEN" light was still on,…read morebut the lights were off inside and the door was locked.

I bought a great outdoor couch at Patio Furniture Liquidators. The quality of the products are…read moregreat, and at wholesale prices this is best place to buy quality outdoor furniture with Sunbrella fabric. Due to the weekend only hours and this not being a traditional retail location we had some communication issues on the when my order would arrive. However they are very customer focused when I had a problem a company executive called me to make sure it was right and took care of any issues I had. I would highly recommend them especially now that I see how far they will go to make their customers happy. I love my couch and it looks great.

We found Patio Furniture Liquidators through a Facebook Marketplace advertisement while shopping…read morefor new patio furniture. After visiting the showroom, our overall impression was that the experience was fairly mediocre. The owner, Michael, was friendly and clearly trying to be helpful, but he seemed stretched very thin and was attempting to assist multiple customers at the same time. Having additional staff on the showroom floor would likely improve the customer experience and allow for more focused attention. The showroom itself felt somewhat disorganized and cluttered. For furniture that was being described as retailing for several thousand dollars, the presentation did not reflect the level of quality or luxury being advertised. Most of the furniture appeared to be average quality, and it was difficult to see the value being represented in the pricing discussions. Michael spent a significant amount of time explaining that he manufactures the furniture and cushions himself. From what I observed, only a handful of sets appeared to be custom-made, while much of the inventory seemed to be wholesale furniture with upgraded cushions. Beyond the showroom experience, I had concerns about lead times for special orders and whether communication throughout the process would be consistent. I was also unsure whether the final product would ultimately meet the quality expectations that were being promised. At the end of the day, patio furniture is a significant investment, and we decided to purchase from another retailer that had inventory available immediately and offered more certainty regarding product quality and availability. One additional concern was a strong odor of marijuana in the showroom and around the staff member assisting us. Whether it originated from the employee, another customer, or elsewhere, it created a less professional atmosphere than we expected when making a significant purchase. For a business selling higher-end products, presentation matters, and maintaining a clean, professional appearance can have a meaningful impact on customer confidence. While others may have a different experience, we ultimately did not feel confident enough in the process to move forward with a purchase. I give this a three-star rating because my intention is not to discourage others from shopping here, but rather to share my experience in hopes that the owner(s) take this review, along with the feedback provided by other customers, into account and make a few adjustments to improve the overall customer experience. There appears to be potential here, and with improvements to showroom presentation, staffing, communication, and professionalism, I believe the customer experience could be significantly better.

This store is absolutely great! Awesome bulb selection and…read morecustomer service. Tatiana Rachkovski helped me. She could not have been more knowledgeable and helpful with the color of the bulbs I needed and types! She even suggested alternates to some replacement bulbs my lighting designer recommended that were less expensive. Truly awesome service! Michelle

I was treated amazing at the Harry Hines Location We are…read morebuilding a home in Mesquite and have been so helpful Maria and her team have went above and beyond getting our fixtures ordered and ready on time