Love my new teak table and chairs! So great for the beach! Chris was very knowledgeable and…read morehelpful with helping us decide what furniture to get!

Started out with what seemed like a great experience. We were looking for an outdoor sofa and found…read moreone. The sales lady was super helpful and told us if you are not in a big hurry we will be having a Labor Day sale, she offered to email us. She did too we were amazed. I called and spoke to her thanked her and asked about delivery how long would that take and was it in stock. She advised we would be charged 99.00 for delivery but we could come and get it that day. We decided we would pick it up so I gave her my cc so it would be ready for us. When we arrived at the store and talked to her I see a sold sign on the Floor Model of the sofa and she wants to know if we just want to go out the front door. WHAT???? I never asked to buy the floor model I want a new sofa. And who assumes a customer wants a used sofa???Scotie and I step out to discuss and she comes out to say that she just found out they can no longer order that model. So I then check their website find the sofa same price with free delivery. I go back into the store and ask why can I get this from your website but you can't order it and the delivery is free. The manager responds and says there are only floor models left that's what they would ship you.Even more stunned by this nugget of information. I then ask where does it say this is a floor model? This question was met with a blank stare from all 3 of them, like I'm the crazy person. I said you can't sell used furniture as new without telling the customer. No response. Apologies from Angela but nothing from the manager. I did give Angela the benefit of doubt she could have misunderstood... I guess?. To her credit she took accountability and she was very apologetic. but common sense says people don't go to a furniture store to buy used furniture. One more time I say if I buy a floor model it should be my choice not yours this is very dishonest. And a floor model should have a way bigger discount than 500.00. Nothing no response except from Angela that they may have to note that in the future on the website. I'm like well what about you were going to charge for delivery...the manager says well they put it on a pallette and deliver it that way...again missing the point that they were going to charge me 99.00 for delivery and of an undisclosed used sofa that was eligible for free delivery. We live a whole 4.5 miles from the store and would have charged me 99.00 delivery thats free on their Website. We told friends about this place encouraged them to go check it out...Im so embarrassed about that and trust me we will correct that!!! The only solution offered to me is a refund which I agreed was necessary as in principle we wont support unethical businesses. This company doesnt deserve our business or hard earned money. We were so stunned by this unethical practice and zero attempt for customer service. Buyer beware you don't know what you will get here but based on our experience you won't get honesty or customer service and possibly won't get new furniture.

Nothing but great things to say about Teak Plus. Devyn is extremely responsive, a lot of the…read moreproducts were back ordered and he was able to respond to me in a timely manner. Although the furniture took a bit to arrive(this is an Indonesian wood so it takes a bit to arrive, also considering the supply chain issues). It looks beautiful on my patio. Don't waste the inflated price tag at Restoration Hardware!

The huge showroom feels very dated. The inventory seems like something you'd find in your…read moregrandparents living room from the 1980's. I I purchased a beautiful marble coffee table there about 10 years ago. I was sad to how little had changed in the past 10 years. I want to support a local family run business but this place just isn't worth the trip. There aren't many decent furniture stores left in Jax. FurnitureMart on Atlantic offers some of the higher end brands via special order. Hugo's was a disappointment.

If you are looking for high end furnishings or just a unique gift item then Hugo's is the place to…read morego! The showroom is stunning and unparalleled in Jacksonville, FL. The customer service is excellent and is personable. It is a local, family owned, small business. The same family has owned it for 92 years. Definitely worth a visit! Everyone is welcome, it isn't just for designers. The store has always been open to the public.

I needed a good quality bunkbed for my 2 boys and this store has many options with great prices! I…read moregot a great deal and excellent customer service. Check them out you won't regret it.

There is not a section for the furniture source at the avenues mall... They're the same place I…read moreactually went to both the one in St. John's had less to choose from then the one in avenues. I went a few times, and didn't find exactly what I was looking for, I would much rather have zero furniture than not what I wanted. I went about three weeks ago to the avenues location, and it was helped by Iz. She walked around the store and pointed out things that she thought I would enjoy, that, met, what I was looking for, with zero pressure. I found exactly what I wanted within 30 minutes of walking in and about 30 minutes later I walked out a very satisfied customer. Knowing that within 2 to 3 weeks, my sofa and loveseat would be gently placed in my living room. I think this store has everything from the eclectic buyer, to the eccentric buyer, to the every day norm buyer. I'm very happy that I found exactly what I wanted, and a price point that made sense to me, and was able to be delivered effortlessly on my part. I highly recommend furniture source, and I recommend Iz even more. I was without living room furniture for about five months, because I could not find what I wanted, imagine going that long and then within 30 minutes of walking in having exactly what you want! So head over to furniture source, ask for Iz, and come home with some amazing furniture!

Bought a Sofa and Love seat ,and bought the warranty since the purchase price was in the thousands…read more The back of one seats does not come completely up now. The stitching has come up and the leg rest padding is gone and the wood pushes against my legs. This happened in year one of a five year warranty... I've tried for almost a year now even went through management to honor the warranty they sold me. And yet no help. No service after the sale. And just a sorry we don't carry that sofa anymore and can't help you. And when I bought these, the salesman said all was covered in the warranty. Even a scratch. The warranty company said only the motor was warrantied. This company Lied to me and has done Nothing to correct the Broke loveseat. Buyer Beware. They aren't even on BBB but I did open an case with the States Attorney for their lack of help after the sale and promised verbally everything would be taken care of if any issues. The old Bait and Switch... Fair Trade Act to protect consumers.

For us it was worth a trip to 904 Mattress, working with Dallas the owner was easy and he was…read morehelpful. We were looking for a full mattress with no springs, as we already had a frame. Dallas showed us what he had and explained the differences. We had looked at other mattress stores and discount big box shares houses. We were able to save $$. Been over two weeks and no issues.

Was very pleased. I had previously visited the Mattress Firm the day before and was in and out in…read moreless than a minute after seeing nothing under $3k and those were pretty sad looking. So I tried 904 Mattress and was assisted as soon as I walked in, there was no high pressure sales, and was allowed to try any and all mattresses I was interested in. I was worried about what the cost might be, after visiting the other place, and was pleasantly surprised to find that they were very reasonable and affordable, and much higher quality mattresses in my opinion. I was able to get a new mattress delivered the very next day, and my old hauled away. I've had my new mattress about a month now and have really been enjoying it. I cannot recommend this place high enough. They're locally owned and is a place that is truly all about giving you the best mattress at the best price.

I was so happy about Wayfair coming to Jacksonville. I created an account right away. I have had…read moreabout 95% positive vibes from them. They deliver, have great products, insurance-if you choose and they also have set up guys for a fee. The one disappointment was the guy who assembled our smoker, had it lopsided. We paid a premium price for that. But, Wayfair made it right for us and we worked it out. They also employ a lot of people in Jacksonville call center and full fillment center.

My car caught a flat on my way to work as I was coming down Bentley Road so I pulled into Michael's…read moreparking lot. It was before they opened, so I knocked on the door to let them know I was stuck in the parking lot until a tow truck could come get me. The guy (whom I presume to be Michael) was so nice and invited me inside to wait. I needed to clockin for work and join a meeting and he offered their wifi to me. They were so nice. Their store smelled so clean and everything looked very nice. If you are looking to purchase a new rug or get an old one cleaned professionally, I would highly recommend going to Michael's Rug Studio. They deserve all the business. They are so kind!