I have used this appliance company for many years. It is the best one to trust as they can be…read moredepended upon for honest, low cost work and new and used appliances. If it costs too much to repair an appliance they will sell you a new one for less money than other stores and take off the cost of the visit to repair it. They do not charge for hook ups or to haul away the old appliance. Douglas Gwynn

There are no words to describe how disappointed and furious I am for purchasing an item from this…read more"company". Instead of going through every detail of our "story", I will list, from the least worst to the most worst, issues we've had with Metro Appliance and our purchase of a used (preowned) refrigerator from them. 1) They do not offer refunds, only a 90-day "warranty" and replacement of an item. 2) Our refrigerator was one of the nicest they had in stock. Within three months, we had to contact them five (5) times for maintenance....for the same problem. The ice maker did not work; the installer didn't even install the refrigerator right to produce the ice. They didn't even include a water line for the refrigerator, I had to purchase it separately. They also did not clean the refrigerator before they brought it to us, nor did they replace the dirty filter. THEY SOLD US A REFRIGERATOR WITH A DIRTY FILTER!!! 3) One of the "installers" decided to take a smoke break while his co-worker installed the refrigerator (I guess he couldn't wait 30-minutes). He flicked his cigarette into my landscaping and set it on fire (it was a very hot and dry day). 4) When our refrigerator was being "maintenanced", they wanted to replace it with another one of their items instead of fixing the one we purchased, and what they brought us was nothing short of horrible. It was dirty, spray painted, and dented up. 5) The installer/maintenance worker informed me that they do not purchase used items, but they purchase everything by the truck load. Basically what they do is buy junk and scrap, and then put together refrigerators, washers, dryers, etc. Basically, it's rebuilt JUNK! 6) Our refrigerator was INFESTED WITH ROACHES! I should have known by the looks of the company's facilities, but decided to go with it anyway because it was a "good deal" (so I thought). Please save your money and time...purchase something new, or at least from someone you know. How Metro Appliance in Tampa survives is beyond me. I'm selling the refrigerator for whatever I can get out of it. I will NEVER purchase anything from Metro Appliance again!!!

My washer was out of balance... I tried researching problem online, discovering the repair was…read morebeyond my capablity. My neighbor Bill told me I could pick up a good used replacement at Family Appliance Dunedin. I stopped in and spoke to Ken Sr. We discussed fixing vs replacing. It was decided his son Kenny would call me to make an appointment to diagnose problem. Kenny called to let me know he was on his way. He professionally and accurately figured out what was wrong. Yes, parts and labor were high, but I really liked my washer and a new one would have cost hundreds of dollars more. I was given a written estimate and told I would receive a call within a few days when parts were in. Phone call received as promised. Date set, I received a call when he was on his way. Yes, it only took him a short amount of time to replace the bad struts and lid switch with manufacturers parts, because he knows what he's doing. I did receive a small discount for paying cash. I've already done 8 loads of clothes, washer is working like a brand new machine. I am very satisfied...

Yeesh. I had Family Appliance out for a repair on a broken stove, and while I will say that they…read morewere professional and timely, their costs are outrageous. I have no problem paying for expertise, time, and labor, but this repair took 5 minutes, no tools, was a $20 piece of equipment (probably less when bulk-ordered), and this "family business" charged nearly $200. Absolutely insane markup. Look elsewhere for a real honest business, please. Lesson learned to Google my own repairs in the future.

Our technician did a great job. He had to come back twice becuase the part that he brought was not…read morethe right one and looked used, which he pointed out to me. He said it was i the right box.. just not the correct part. He showed up on tie for the first and the second visit. He completed the job, cleaned his area, including wipping off the freezer door from fingerprints. They also came the next day after I called for service! I highly recommend this company and will use them agai in future for the slew of vacation rentals that we manage. When a vacationer needs an appliance serviced, they want it to have yesterday! I would trust Maximum to be both fast and thorough!

Incredibly prompt, polite and professional. Fridge quit and got a next-day appointment. Max showed…read moreup on time, diagnosed the issue within 20 min and had the compressor and Freon replaced within a couple hours, just as he estimated and for the quoted cost. Explained what was wrong in layman's terms and showed evidence of his testing and detailed the results. Complete confidence in what can be a difficult repair. He has great experience with different makes and models. He will tell you as much or as little as you want to know! Don't love repairs but he made it as pleasant as possible! Highly recommend!

Professional, responsive at a reasonable price. Technician was an expert, very friendly and…read moreon-time. They repaired a laundry center washer, and a dishwasher. I will definitely call them again!

I was looking for an alternative to Sears to fix my dryer, because Sears uses subcontractors. Sears…read moremay not mention this when you call them, or they may tell you the contractors work for them, but they are subcontractors. I did not want to deal with that. Plus, with Sears, they make one appointment to come to your home, assess the problem, determine what parts need to be ordered, and ask you to pay for those parts in advance. Then they make a second appointment with you for the repair after the parts have come in, which will have been mailed to your home. If the parts end up being the wrong ones, you get to start over again. I had read of too many nightmare problems with Sears repair, so I researched and found this place. I spoke with Nelson and we set up an appointment. I specifically asked for late afternoon, which turned out to be an issue. Because of that, my appointment had to be rescheduled several times, because they were not in their busy time of the year. Luckily I was not in a hurry. I know I could have called Sears and had someone out immediately, but I wanted to give these guys a shot. Finally the appointment was set, about three weeks later. Again, this was because I was requesting an appointment for after 4 p.m. If I could have done an earlier appointment, the work could have been done sooner. But I tell you this in case anyone needs a late afternoon appointment and it is a certain time of year for them. Justin came out and did the work by himself, even though I have a stacked washer/dryer unit. But he handled it fine. Sears would have sent two people. All Brands Appliance could send two people as well, but they would charge extra for it. And really, there was no need. My stacked unit (the type I had) did not have to be removed from its position. Justin was very polite and neat, too. And they had gotten enough information from me that they were able to have the likely parts on hand for the job. Sure enough, Justin had the right parts to fix my dryer. It was done in one appointment. And at a very fair price. So the work was done in one appointment, not two, which is the way this company tells me they prefer to work (unless it is unavoidable and unforeseen parts have to be ordered). The business of the first appointment is not just to diagnose your problem and then leave. It is to show up with the necessary parts to fix your problem in hand and fix the problem. And I like that business model. Again, it may not always work, if while diagnosing something unexpected comes up. But I like it a lot better than Sears' model. They also have a 90-day warranty backing their work. I called because I thought I heard a sound, and they said if I wanted them to come back out to let them know. But I did not hear it again, so no need. Highly recommend for appliance repair.

On May 18, 2026, I brought a Dyson upright from our home that the hose clip had broken under the…read morerolling ball. I also brought in the replacement part in. I didn't do the repair myself because I couldn't get the plastic cover off the ball to make the repair. Anyway I brought the part and vacuum into the shop and asked them if they could replace the part. They said they couldn't, that they charged $89 just to take the vacuum, and that the vacuum was no longer sold they didn't want to be responsible if something happened when they took the vacuum apart. I asked what I should do, they said, buy another vacuum. They then tried to show me another similar Dyson for sale in their shop for $100. I told them, no thank you and left. I then went to the Dyson Service Center today with the vacuum and they fixed it in less than 10 minutes, for $63.40, including an additional hose ($9) that also needed replaced. My question is why have a sign outside your store that says you service Dyson vacuums if you don't??

My vacuum suddenly stopped running. I took it to Tops…read moreinnPalm Harbor. Larry Rotunna looked at the vacuum,took it inside and within 10 minutes had the problem resolved. I expected to pay a fair amount but he did not want to charge me. He had gone beyond what I expected . I would highly recommend this business and Larry.

I explained the problem with the vacuum cleaner to the manager. I had cleaned it and checked the…read moresuction and everything worked fine except the brushes on the bottom didn't turn. He took the machine from me & put it on the floor. When he turned it on, it worked perfectly. He said he was glad because he couldn't get parts for this brand. The next thing he said made me smile- no charge!

Super friendly, helpful & knowledgeable service. Called to see if they had a part that I needed…read morefor my vacuum before trying to order it online and they did! Happy to not only not have to wait for a part to be mailed to me, but that I got to shop local! I would highly recommend Valone's.

I ordered a new electric hose for my 12 year old Miele vacuum. State Vacuum of Tampa had a great…read moreprice and they shipped it to me. It arrived in just a few days and I'm very pleased with the transaction. Highly recommend this company!

I find good products that I don't know about elsewhere. They service what they sell and others…read more I've been going back for 20 years.

Had the parts I needed without having to go to Tampa. The staff was very friendly and I was in and…read moreout of there quickly

I just purchased a terminal block and power cord for my range from Appliance parts to go ( I…read morecouldn't find it in the big or small appliance stores) and that was a great experience just meeting the man at the store was professional very helpful and experienced, I went before to Lowe's, Home Depot and two appliance stores in Clearwater and none of them was helpful or even tried to search for the part, they all asked me "what is this, what is it for" I showed it to them explained what is for but no clue or help. Thank you Appliance Parts To Go for your courtesy and knowledge. 500 stars for you.