Paul is the best. He has gone beyond n above to help me n my friends when needed. The work there is exceptional and the staff are very professional. read more

Laslie's is my new go-to-place for car repairs. Everyone there was very friendly and helpful and they were able to take my vehicle right away and it was ready a day early! Nice surprise! And they love animals there! read more

Vehicle looks brand new. Great communication. And they worked with insurance company

I have been to Laslie's several times over the years, most recently this Summer with my '21 Subaru Forester. As usual, they handled the insurance issues, and did a flawless job. I highly recommend them. read more

Great customer service... Great prices... Great location... Great combination!!! Highly recommend locally owned family run business... They do mechanic work, and the best in body shop work anywhere in the state read more

Tom was so kind and did a great job! Thank you so much! I appreciated that I could get a diagnostic for free because the dealership and other mechanics were going to charge me a lot just to look at it. read more

This was my first experience using Laslie's. I had the unfortunate experience of having a collision very close to their shop. My previously like-new truck had extensive damage to the suspension and drive train, as well as some body damage. My truck was undrivable and I was afraid that it would never be the same. Laslie's did a very comprehensive repair. My truck is as good as new, both cosmetically and mechanically. I am impressed. It was an insurance claim. Although I was not exactly sure how to proceed, Laslie's is very experienced with working with insurance repairs, and they handled everything by working with my insurance company, and did not exceed the insurance payments, which was very convenient for me. The only negative is their payment terms. Written policy is that they do not accept credit/debit card payments in excess of $500, nor any personal checks. They take only cash, certified checks, bank transfers, or insurance company checks. Although this caused me a little concern, my repair ended up being paid in full by my insurance company. They may make an exception to this policy, because when I went to pick up my truck, they were going to let me put the balance ($1000+) on my credit card even though I did not ask for an exception, but I had an insurance check to cover it. That was nice of them. Be sure you understand their payment terms. I would certainly use Laslie's again in the future. PS: They have a cute shop cat named Beemer, and they prominently display a US flag display case in honor of our veterans. read more

I would give this place 5 stars. I called yesterday looking to get a quote and someone answered the phone right away. I showed up today without notice asking if someone could take a look at my car, some minor issues, and one of the guys working there came out in less than 5 minutes. He was super busy trying to get stuff done, but still took the time to take a look at my car. He was SUPER helpful, and was just a great guy to speak with overall. If you're looking for great customer service and a quick reply, I would definitely go here! read more

I had a fantastic experience from the get go. Receptionist was on point and then Joe worked up a quote in timely fashion. He received part when I was told it'd be there and later that day fixed my car faster than he first said. people were friendly and professional. highly recommend! read more

Needed brakes desperately. Actually offered to take me immediately late on a Friday afternoon!Instead, I made arrangements to drop car off first thing Monday morning. Everyone I met was friendly and knowledgeable. They gave me a table where I could setup my laptop and work. And the repairs cost half of what I expected. My minister recommended this shop to me. I'll definitely recommend them to others. read more

By far the BEST auto body shop my family has ever been too. I truly can not say enough about their absolutely superior customer service. All throughout college and now Ada college graduate they have taken care of my car just like my dad would've if he was here...long story short they truly care about their customers! Also their work on my car has always fixed the problem and it has stayed fixed unlike when I take my car to the dealership. Take you car here for anything and you won't be disappointed! read more

If you want to pay astronomical prices and be given the run-around on how "difficult" it's going to be to do a few panels on your vehicle (2004 infiniti g35 coupe), this is the place for you. Nowhere to park, a lot full of broken vehicles and a shop full of 20 somethings who are being paid the least amount possible. I was told the estimator would "be opening pandoras box" on my vehicle. Excuse me? Isn't this your profession or are you just tired of doing this for work? My repairs came to 5800 and A MONTH in the shop, for not even the whole car!!! Avoid this place if necessary. This was the location behind the kia dealership on Old Forest Rd, Lynchburg VA. Find someone local who can do it at their home shop if possible. CASH CUSTOMER. 2022 REVIEW. read more

Honest, reliable, trustworthy ..... Can't say enough good things about this company! They are the best! When experiencing such trauma it is very comforting to have so many pleasant people taking care of everything so quickly. I will recommend them to everyone. The owners and employees go above and beyond. read more

My husband hit a deer with our truck. Laslie's took what looked like a total loss to a truck that actually looks better than it did before the wreck. I would HIGHLY reckoned them to anyone. The mechanic who worked on my truck, Thor, was a pleasure to work with and made several suggestions that helped my truck be repaired faster and cheaper. Everyone there make a terrible experience as pleasant as possible, considering the circumstances if I ever need any other work done in my truck only Laslie's will be doing it!!!! read more

I have unfortunately become a big fan of Laslie's. After a 5 gallon paint spill in my new car 2 years ago and a deer jumping into my husband's truck they have been absolutely wonderful to work with. Their results with the paint were nothing short of miraculous and the truck looks great. They are so pleasant, helpful and responsive. I couldn't ask for more from an auto body shop! read more

My daughter lost most of her braking power on Old Forest Rd yesterday . Pulled into the first repair shop she saw on Old Forest Rd. The mechanic told her she needed a power brake booster, 400.00 and possibly a master cylinder 200.00. She called me and I told her to take to Laslie and have Paul look at. He has done work on my cars before.They called this AM and said car was ready. Cost was 43.87. Cap on booster missing and replaced a line. Paul is the most honest mechanic I have ever worked with and I highly recommend him. Also they do excellent body repair. Know from experience. read more

Got hit by a drunk driver in a new truck with Only 9000 miles on it took almost one month to get truck back from Laslie. First Thing I noticed was that the the non wrecked sided that had been scratched from running out of the road, was still scratched. Then noticed bumper was touching body of truck. Carried it back. They made excuses even said that scratches wasn't on the estimate, I showed them The original estimate, it was on there. Then I dropped it off again to correct those issues noticed when I got it back the tail light was touching the body of the truck, and now the bumper had a 3" gap below gate and was crooked. Down low enough to see under the rails that hold the bed. The side that had scratches on it they buffed just the spots where the scratches were and looked terrible out of direct light. Orange peeling on the newly painted side in low light, and rattle in door. I Told them to leave it alone out of fear they would just make it look like the other side. Carried it a 3rd time and dropped it off after they made a bunch of more ridiculous excuses about the bumper and tail light. Truck now has 12000 miles on it and looks far from what I wish it did, but apparently it's the best they can do. read more

I am very impressed with the professionalism, ethics and timeliness of having a couple of major-ish repairs to meet Virginia inspection. Firstly, they either showed me or demonstrated why the repair was necessary. They finished the repairs exactly as they promised, within the estimated amount. They communicated promptly when necessary. I compared price, recommendations and overall service experience with three different shops before choosing Laslie's for the repairs. I would recommend them to friends and will be using them in the future. read more

TL;DR: Brought vehicle in for a quote for engine light and oil leak, charged for work I hadn't been made aware of, vehicle breaks down next day after they "fixed it", and chalked it up to dumb luck after I had asked them for some money back. Called to see if they give free quotes on things. They responded with yes. Went to have them check the Engine light and take a look at why my vehicle wouldn't hold oil. They call me back and say it'll be 80. Apparently they charge for checking why the engine light is on and replacing things before they contact you. So they can just charge you. But they said it was fixed, so I was happy. Next day my wife's oil pressure light comes on during her hour and a half trip to work and she gets to a gas station to put some oil in it. It runs right through and the stick is dry as a bone. We get it fixed properly by a more competent establishment (after a 100 towing charge). I call them to get some money back because they did not finish what I had paid them for (oil was still leaking, obviously). They chalked it up to dumb luck that the oil was leaking and said sorry. Seems to me like they just wanted 80 bucks and to to deal with more important vehicles. I would have appreciated it more if they just told me they were too busy. read more

I highly recommend Laslie's auto body. Cody heads up the auto body part and Paul is in the mechanics part and both these guys are top notch. They know their stuff and are going to give you the honest truth about your car and they will give you the best deal to fix it! In a world where many are looking to make money off of you these guys are not one of those and coming from a woman's perspective that means a great deal! I wish more people ran their businesses this way. - Linda read more

I had the best experience at Laslie's and would highly recommend them to anyone! They were so friendly and very helpful throughout the whole process (this was my first accident in my own car). Every time I came in I was greeted warmly with a smile. I always felt that they were being honest with me and did what was in my best interest instead of what would benefit them the most. It is obvious that they care about their customers and are truly professional, flexible, trustworthy, and honest people. read more

I would recommend Laslie's to anyone. They do fantastic work and very fair prices. Their staff is extremely hardworking and honest.

Employees very helpful and kind. My bumper was repaired but looks brand new! I have had much body work done in this town at different locations, but no more! Laslie Auto Body is the place I will go from now on. Paul Buchanan and his wife Dee rock! read more

I walked in with a simple question & the two women who work @ the main store were very friendly. They told me however that I needed to go to their location behind Kia. I arrived @ this location & the employee said he would have to ask his manager about my request. The manger literally grunted no on my request & complained about how he generates money. I left, drove down the street & got the work done @ the Mazda service center just how I wanted for under $100 & in less than an hour. Grunting "no" & complaining about how you make your money in front of a potential customer is a great way not to generate business. read more

I tried getting an inspection here and they found a couple legitimate issues with my vehicle that needed repair, no problem. However they also hit me on at least three other issues that didnt exist such as they said my brake indicator light didnt work when the emergency brake was applied, which it does and always had. They said my horn didnt blow which it does, and said my high beam indicator light didnt work, and it does. I waited for my inspection and at no time did they call me back to show me any issues either. Most garages would look at what is wrong, show you, and try to do the repairs for you. Not these guys. They gave me a rejection sticker and parked my vehicle back in the parking lot, not even offering to fix anything or provide a list of what was wrong read more

My elderly mom backed into a neighbors mailbox, damaging the trunk and fender. The body work was done as scheduled, Laslie's handled all of the insurance paperwork, and shuttled my mom back to the house. Friendly service people. Good peace of mind! read more

When my car was totaled in an accident on Wards Road, I was new to the Lynchburg, VA and Forest, VA area. I didn't know who to turn to. My aunt recommended Laslie's Autobody. I took a chance and had my car taken there. What was an initially traumatic experience with the accident turned into a happy ending with Laslie's Autobody. They looked at my vehicle and tried to save it, but when it was deemed totaled, they had another car available for purchase before I could cry over the loss of my first car. I was very impressed. I still have that second car today and absolutely love it! That was back in 2010 and I had gone to Laslie's ever since then. Unfortunately, my family needed to relocate to a different part of Virginia last November. I was very sad to leave Laslie's. Dan and Ruth Laslie, Paul, Thor, Clarissa and the rest of the wonderful people at Laslie's have become family to me. I highly recommend Laslie's Autobody as a car mechanic that you can trust. P.S. - I would just stick with Laslie's Autobody. I learned the hard way and had a nightmare experience with Billy Craft Hyundai. (Please see that review for more information.) In comparison, Laslie's Autobody is trustworthy and honest. read more

I only bring my car to Laslie's Auto Body. They treat their customers like family and go out of there way to take care of you!

Dan, Ruth and the Laslie team are a pleasure to work with. If I have insurance body work to be done, I go nowhere else. But wait, there's more! I go to them for all my auto repair needs, oil changes, tires, brakes, car won't start... Paul in service is helpful, respectful, and they get it right. Go there, you won't be dissappointed. read more

We recently had a run in with a stone wall and damaged the front end of our Subaru Outback. We took it to Laslie's and told them we only have liability on this older car. They found replacement parts for it and did an outstanding job with a great price. The car looked like new!....This is the place to go for all car repairs.... read more

Stay away from Laslie's. I had our car done there through insurance. It cost over $7,000.00 for the repairs and the car was out of service for three weeks. Less than one week after picking up the car and taking it to FL the entire front of the vehicle began to fall off. We went into an auto body location in FL, the cost of repair was over $1,000.00 and the vehicle not drivable. Laslie's refused to assist or pay the FL auto location the money for the repair on the shotty work that Laslie's did. Both Doug Holmes (who handled the entire repair process) and Joe Laslie (owner) are the picture of dishonest, deceptive practices. Take your vehicle there and you are on your own since you have been warned!!! read more

Fantastic and fast job on my car plus a warranty to boot! Friendly staff, clean family environment, helpful to all - even speak Spanish if needed. All around great place to bring your car, buy tires, or get car fixed. read more

I found out about Laslie back in November of 2013. I hit a deer and didn't know where I wanted to take my SUV cause I had never had an accident before. I did a search for reviews and asked people and found great info on them. They were very kind and informative in helping with my claim. Not only did they fix my car they informed me of some things they found wrong that I would need to get fixed, but let me know my truck was safe to drive. So in February of 2014 I got them to fix the problems and do my state inspection. They fixed all these things to perfection and replaced my wipers even gave me a coupon book that saved me on a few things I had done. I haven't had a problem yet I also took my truck to them this year for inspection. They did not find anything wrong at all and that says alot cause most places especially if your a female try to tell you something is wrong. They also cleaned the outside of my car for free to remove the salt and road chemicals from the snow and ice we have been having. They took me to work and picked me up and had my vehicle ready on time. I will be with them as long as I live in Lynchburg VA. I appreciate their customer service. This is the place to take your vehicle!!!! read more

Our car was rear ended twice and Laslies made it look just like new! Get. Four oil changes and you get the fifth one FREE!

Laslies has worked on three cars for me, and each time they have exceeded my expectations. It's not often you feel good about a body shop, this one is an exception. I would suggest anyone needing work done on their vehicle to give them a try. read more

Several months ago my wife had her parked Lexus backed into and sustained damage to the rear end. I took it to Laslie on Old Forest Road (near the intersection with the Expressway) and Doug and Dan, and Dan's son Joe, did a superb job repairing it (in 3 days), matched the paint beautifully and the cost was very fair. More recently, (two weeks ago) my wife backed into my car and scraped the left rear fender of her car on my Honda right rear fender. Minor damage...but she wanted it fixed. Back to Laslie. Another job well done in one day. Not only did they match the paint etc...but the technician went around the car and touched up any dings he could find! The office personnel were very friendly too. read more

Smh. My car sat near the front door of the Kia repair department for 7 weeks. It was never touched. Calls were never answered or returned and when I finally spoke with someone, he initially said that my car wasn't even there... wow. When I showed up there, they finally admitted that they had lost the key and I had to wait a few more days for them to order me another key. It seemed that they went out of their way to provide poor (no) customer service. No response, no status update, no attempt to order the key that they lost and finally no attempt to repair my car or even let me know they weren't going to. Maybe they're a company who works best for friends and family but disregards the average, unaffiliated customer. Too bad. read more

I had the most amazing experience here. Customer service was on point. Wait time was minor. I have been to many auto body shops in the past, and have never been so impressed as with the level of service I received at laslies auto body. They made me feel as if I was family. Thank you! read more

Laslie's Auto Body does awesome work and is a reputable company. The owner and his staff, specifically Doug, are very personable and treat their customers with appreciation for the business. read more

Laslies has been my shop of choice for years. They provide superior service no matter the size of the job. Whether My car is there for a basic inspection or major body work/paint, the quality of their work doesn't change! The staff is so nice and helpful. I would highly recommend this shop to anyone!! read more