Once again, I experienced humiliating and unacceptable treatment at the Nordstrom Rack store in…read moreBelmar, Lakewood. During the return of an item purchased online, the cashier was rude, impatient, and visibly irritated. At the time, there were no other customers present. I addressed his behavior by stating that he was being rude; I did not , insult him, or behave disrespectfully. After I thanked the cashier and stepped away to continue shopping, I observed the same cashier start helping another customer, and both of them began laughing and making derogatory comments about me. I returned to the counter to address this behavior, at which point the other customer began yelling at me, telling me to "behave better," completely unaware of the irony of his own actions. The involvement of other customers in a matter between a Nordstrom employee and me was inappropriate, unnecessary, and deeply unsettling. When I stepped outside the store to contact Nordstrom Customer Service, an individual named Justin approached me and introduced himself as the manager on duty. He immediately stated that the cashier who assisted me was the kindest and most polite employee in the store. He also referenced the existence of video footage. I asked whether he had personally reviewed the video, as his comments appeared to reflect a preconceived bias similar to that displayed by others involved. He acknowledged that he had not viewed the footage. I informed him that I intended to contact Nordstrom Customer Service, as this was not the first time I had felt humiliated at this location. I thanked him and left. While in my car, I contacted Customer Service and was treated professionally and respectfully; the representative demonstrated a high level of understanding regarding my experience. I have been a loyal Nordstrom and Nordstrom Rack customer for many years and have shopped at locations across the country. I have never experienced treatment like this elsewhere. Unfortunately, this incident marks the third time I have felt disrespected and humiliated at this specific store. On a prior occasion, I spoke with the store manager, Mr. Matthew, whose response I found to be dismissive and arrogant. I clearly stated at that time that I would no longer shop at this location, but unfortunately, I did not respect my decision and my boundaries. Given the seriousness of this incident, I am escalating this complaint to higher levels. The conduct of both the employee and the customers who felt empowered to intervene without any factual understanding of the situation was inappropriate and raises concerns of a potential hint of discriminatory behavior. I was informed that video footage with audio exists, which I welcome being reviewed. I will not shop at a store where I am made to feel unwelcome, disrespected, or singled out. I choose to spend my money where I am treated with the same dignity and respect afforded to everyone else.

I always find great quality clothing for a spectacular price. Beware, the store is currently under…read moreconstruction and you are going to wait 15-30 minutes for a fitting room.

I've only been to RusticThread once, but I absolutely loved it because I found my WEDDING DRESS…read morehere! I had been looking everywhere for a "hipster chic" dress that would be perfect for my low-key Colorado mountain wedding. I was pretty discouraged until I found RusticThread. I walked in and right away found exactly the dress I was looking for. Funny thing- they even had it in multiple colors! Anyways, I tried it on and it was perfect. The girl working at the store was super friendly and helpful and just generally nice to talk to. I LOVE my dress and it's casual enough that I can wear it again if I find the right occasion. Thanks again!

Whenever I'm in need of something new I always stop by Rustic Thread. I (honestly) never leave…read moreempty handed! I sometimes visit their website to check out new arrivals but it doesn't compare to seeing pieces in store. So if you're on the fence about anything online, stop by the store! Their instagram also has great ideas on how to style clothing pieces differently. Every time I come in the girls there have been very kind, Madison especially. Madison has been there the last couple of times I've stopped in and she's always so happy. She's helped me with fitting questions, always offers tips on how to style certain pieces and is even honest with suggesting another color that might look better (which I VERY much appreciate). I have to say, the overall guidance and positivity from Madison is probably one of the main reasons I leave with more than just 1 piece of clothing every time.

I will never be returning to this place. The rudest employees I've ever met in my life. I was prom…read moredress shopping with my mom and found one dress out of the whole store that I wanted to try on. I patiently waited in the dressing room line for 20 minutes (no joke) and finally was able to try it on. Unfortunately the dress was too big, so my mom went to grab me a new size. The employee yelled at her when she came back to my room with a new size and said I had to leave the dressing room and wait in line again if I wanted to try on another dress. She yelled at my mom and told her if I was not going to wait again to "put it back on the rack right now." I understand if she was bringing me a brand new dress, but it was just a different size! That reaction was ridiculous.

Wow. Absolutely terrible customer service. The attitude of the manager "Jess" was atrocious. It…read moretakes a lot for me to leave a bad review of a place but we were treated so badly it warrants it. This woman shot us unhappy condescending looks the whole time we were in the store, gave an exasperated sigh when my daughter entered the fitting room with one item, ignored us when we spoke to her (except to point or pull faces), and when she checked us out at the register somehow managed to hardly acknowledge our existence. We will not be coming back and caution you to stay away as well.

Fun stuff. Almost reminds me of a LA boutique, but not quite…read more Love that they carry stance socks, ban.do accessories and fun statement shirts. The employees are always fun to chat with and the owners are pretty awesome. The clothes other than the T-shirt's aren't really my bag but I still always love stopping by here on every visit to Stanley. Make sure you use the rewards programme thing on the little iPad thing to check in with your phone number. Those points can really rack up and give you an excellent savings on purchases!

Every time I walked through the Stanley, I would eye the cute clothes on the mannequins. I finally…read moregave in and browsed through the racks. Upon going into the store, I was greeted instantly with a warm, smiling face offering help. It was my lucky day because they were having a sale on summer clothes and a dress I was eyeing was on sale. Score!!! While perusing through other racks, the salesman asked to start a dressing room for me and put the clothes I had in my hand into the dressing room. I ended up purchasing the dress and 2 other tops. Another bonus is the owner's dog is so sweet and was laying patiently by the dressing rooms. How could one not resist a sweet dog?? I browsed the jewelry items and found so many more items that I would like, but had to keep to a budget somewhat. Man, adulting is hard ;) I will definitely come back!

I don't understand why the store doesn't have all four star reviews. They have a huge, well…read moreorganized, selection of clothing and accessories that are like new and in style. The way they organize clothing makes it very easy to find just what you are looking for. I've also sold clothing here and that was also a pleasant experience. I highly recommend doing business here.

By far the best location. Staff are super friendly, buyers purchase for multiple ages and not just…read moreteens, their buy rate is fair and logical. They're about to move to a larger location and I'm excited for them! As far as I'm concerned, this one is the model for Colorado stores. Great selection of dressy, casual, work and athletic, affordable pricing and well-organized.

This boutique is tucked away in a little office plaza. It may be a little hard to find your first…read moretime there but once you do, it is not an issue. Crystal, the owner, has curated such a cute collection of clothes that are also affordable. Thankfully this boutique has dressing rooms because I love being able to try things on in person instead of ordering them and praying they are cute. So happy to have found this gem!!

I love this shop! My neighbor told me about it since we both share a love for crystals. They have a…read moregreat selection for a very reasonable price. They are dog friendly and the owner is super nice also! They often have full moon parties with discounts on readings and other fun things. Highly recommend! I'll continue to come here for my crystals.

What a great place. So much selection! Staff is very helpful. I will definitely be back.read more

Fantastic shop with tons of great finds and a charming interior. Kerry knows her stuff and has…read moredarling unique pieces. Make sure to stop in!

This place is the best. It's best around forever and they always have something I end up finding…read morethat I just love! I have also steadily sold every year with them. Amazing!