Arrived on time Were professional and started working…read moreimmediately. No time wasted Excellent installation; we are so pleased No mess and left the place in its original condition; Left is so neat and tidy No damages anywhere whatsoever Finished the job well within time - in just one day (we were told it could take up to 2 days) Quality of work is outstanding; Well worth the money! The entire team coordinated the work so well - starting from doing an assessment to dropping off the material to completing the job - it was so seamless. They are so proficient and provided excellent service. A pleasure dealing with them. They are top notch! So proud they are local . Thank you for a job well done and making our family room and 2 master closets look great!!

Highly recommend A1 Floors. We had an old stair runner that was fraying, and needed to be replaced…read more We chose a high quality carpet to through the samples A1 provided, paid a deposit, and within a week they removed the old carpet, and had the new carpet installed professionally.

Patrick and his team did a beautiful job helping us with flooring in our house we were putting on…read morethe market and our new house. Altogether they installed carpet, hardwoods, a stair runner, and mohawk laminate flooring. Once we offered on our new home, we needed the carpet replaced in our old house asap so we could list it. They replaced the carpet in two bedrooms and closets in one day. The photo showing the hardwood was previously carpet and we preferred hardwood against the back door entry. Patrick did a beautiful job. We were going to do LVP in the hallway upstairs but Patrick recommended we try Mohawk laminate. It was a GREAT choice. It's completely waterproof and slip free and really looks like real wood. All work was done at a very reasonable cost. Patrick is very responsive and did a wonderful job.

Patrick removed an existing carpet and installed a floating vinyl floor. He came to the site,…read moremeasured and provided an estimate within hours of my enquiry. He even tested the proposed flooring so that it would be compatible for my very specific application. I needed the job completed within a short and critical deadline and he delivered. He was meticulous, cleaning the site throughout the process and on completion. I Highly recommend Gellen's Flooring.

This is the second time I used Molina Carpets. The first time service was a whole house carpet…read morereplacement. They came out quickly for a measurement and provided me a quote right after. The job was completed professionally and efficiently. The second time service is to replace a worn down carpet in a small room. Tom came out three times to get the best match of the color based on my request. He is very patient, professional and pays a lot of attention to details. The price is also very reasonable. I really appreciate when the business is getting the job done correctly no matter how big or how small it is!

The saga of selling my Fletcher Park condo continued into 2021! I decided to update the carpets in…read morethe place and a quick online search turns up Molina Carpets with great reviews all around. I call them up and Peter comes out later that week with samples. He measures things up and shows me some options that are in-house for quick turnaround. A day later he sends me a couple of quotes with options on the padding so I mull things over. A week later, I decide to pull the trigger on the new carpets and the team at Molina works with me for a convenient installation date. While Home Depot needed 2 or 3 weeks to install, Molina was ready to go, stat! They bill me for half of it on Friday and then come in on Saturday for the install. The technician, Julian installs everything in 4 hours or so and it looks great. Very professional and the communications with the office was excellent. And very competitive prices to beat from a local business. So I can absolutely recommend Molina carpets for your future flooring work. They're responsive, communicate well and provide good value. A big thumbs up from this guy!

Excellent job by J & C Flooring. I had LVP floors installed in 2024 and shortly after I damaging…read moresome planks. I reached out to the original contractor for repair but he was a no-show for scheduled appointments and would not respond to me back as promised. After 2 months of trying to get a straight answer and resolution from the original contractor, I decided to look elsewhere. I found J & C Flooring on Yelp, a local family-owned business. The experience with J&C was quite the opposite: excellent communication, fast response for quote, competitive pricing, very knowledgeable, and the floor was repaired quickly and correctly. I am very pleased with the whole transaction and the results; I feel like a valued customer. Without a doubt, I will reach out to them again if I have more flooring needs.

Had water damage. Was able to replace entire flooring, etc... Was done in one day…read more However, communication was very poor when asking about other services. Was given a quote after numerous times asking for it. When trying to arrange to have other items repaired in home and schedule installation, they just vanished. This is very unprofessional behavior, especially since I have a year's warranty on my flooring. And if something happens to my flooring within that one year timeframe, who do I contact if they are not communicating with their customers? Very poor communication! Very unprofessional behavior.

Burch Brothers Flooring replaced all the flooring in my townhome several years ago. They did such…read morean outstanding job that Burch was the natural choice when I needed to make a repair due to water damage from a dishwasher. It was a seamless process from the original conversation with Sarah, reviewing what needed to be repaired with Josh to the installation team. Burch Brothers is not only professional; it is a locally owned business that operates with integrity. I highly recommend Burch Brothers for your flooring needs.

Overall, we were extremely please by our floors and service provided! We absolutely love our new…read morefloors. The team was quick to give us a quote, had lots of samples in the office and overall great to work with. We got several quotes and this company was the most affordable - but we picked them because they were the only ones who were able to foresee a huge problem they would encounter while giving a quote. All other companies missed it. We did feel as though the job was very rushed, we were told 2 - 3 days and it was done in less than one day. Because of this, we felt as though there was quite a lot of nicks in our trim and they had to come back and make some other changes they forgot on the job. More communication AFTER the job would have been appreciated. We had to follow up about billing and the problems. There was no formal walk through or call from the office to see how we liked the floors. I understand the office was busy, but some acknowledgment of our communication would have put us more at ease. They did reimburse us a very small amount for the little damages.

Carpet Pro Cleaners did an awesome job. The team was friendly, quick, and super thorough. They got…read moreout stains I thought were permanent, and my carpets look and smell so much better now. Really happy with the results and would definitely use them again.

These guys were great. They cleaned carpets that I was not sure could be cleaned, with bad pet…read morestains and oder. They were even able to get to me early, which was much appreciated as I had inquired about that. I will be hiring them again.

Josh did an amazing job on my carpets! Great customer…read moreservice. He was prompt, kind and very professional.

Great customer service. Got pet stains out of my white carpet. Came back to do touch up on…read moredifficult rug. Very responsive. Followed up with an email to see if I was satisfied. Not the least expensive but you get what you pay for!

Luis and his partner did a fantastic job installing wood flooring in three of our bedrooms. We…read morerecently moved to Raleigh and wanted to match the wood flooring in much of the house to bedrooms which had carpeting. The pattern of the flooring involved 3 different sized wood planks (3", 4" and 5"). While it took several months before all the wood finally arrived, Luis was able to install, sand and stain all three bedrooms (and closets) in a week's time. He was professional and on-time, and he matched the existing wood in the house perfectly. I highly recommend his services.

Luis and his crew did a great job installing laminate flooring over about 800 square feet of…read moreceramic tile in a handful of rooms, including kitchen, bathroom and hallways. He handled every complication (there are always some) with professional expertise, communicating with me the whole way. Takes pride in his work and the finished product shows. I almost forgot to say that his price was entirely reasonable. Hire this guy!

Kimi's Carpets Plus was great! They stood by their product and their work, ultimately providing us…read morea wonderful carpet (despite a materials-related setback that wasn't their fault). When we needed carpet in our bedroom & closets, we went to their showroom & selected carpet that seemed perfect for us, but when it was installed, it turned out that this new carpet style from Shaw hadn't been completely tested out. It didn't "seam up" properly, i.e., no matter what the installers tried, they couldn't get rid of a visible seam across the length of the room. The carpet came in a 12-foot roll and the room was wider than 12 feet, so the carpet had to have a seam, which is normally completely invisible. This new carpet style, though, had loop pile so close together and with a distinct enough diagonal pattern that matching the seam was impossible. Cutting the edge close enough to match the diagonal pattern meant not leaving enough backing to hold the loop in, so it would pull out. Apparently Shaw didn't test out installation well in the design & manufacture of that carpet style. When Kimi's operations manager was the final installation, he immediately agreed that the seam was too visible and agreed to replace the carpet. We selected another style -- one that the installers assured us would "seam up"! -- and Kimi's came and installed it with no problem. It was apparently covered by Shaw's materials warranty and also Kimi's installation warranty. The installers were friendly and professional; they did a fine job (both times, aside from the materials problem). We'd happily use Kimi's again and we recommend them.

TLDR; This company overpromises and underdelivers, accepting payment for work they're not able to…read morecomplete. The owner is rude, unprofessional, and has a temper with both his employees and customers. The project was delayed at the last minute by two weeks. They refuse to even acknowledge their mistakes, tried to trick us into paying for the work they're unable to complete, and even hired a lawyer to send a letter threatening a lawsuit over the 1-star review. Don't make the same mistake as us by hiring this company. Read their bad reviews to find out how they deal with things when something goes wrong. Don't make the same mistake as us by hiring this company. We contracted with this company to remove all the carpet in the house, and to replace it with LVP. It started off poorly, as they called us the day before they were to start, and said that the materials hasn't arrived yet, and that their starting date would be delayed by two weeks. This put us in a bit of a situation and also cost us money, as we'd blocked off our Airbnb rooms already for those dates, moved furniture and things around, and had scheduled our vacation around the dates they'd originally given us. This also meant that they'd be installing it right before Christmas, when we had out of town guests staying with us causing further disruption. We let it go without saying anything, and just did what we could to work around their new schedule, nearly two weeks later. The problem isn't so much that the materials weren't delivered on time (did someone forget to order them?) but rather that they didn't bother telling us until right before they were originally to start, instead of as soon as they learned the materials wouldn't arrive in time. During the 5 days of installation, the owner was constantly berating and yelling at his employees, which made things a bit uncomfortable in the house for our family and visitors. It was only after we'd paid the deposit and they'd done most of the work that the owner said he wasn't able to do part of it. They insisted that they weren't able to do a raised platform in the theater room that both looks good and is safe. After I said that particular area was specifically discussed when they came out to measure for a quote, and was what was explicitly agreed on both verbally and in the contract, he stormed out of the house and cursed at us. My wife, our visiting houseguests, and I were left standing there in shock at his behavior. Someone from their office called right after he left and said that they weren't sure whether it could be done, and that when Mike saw it he knew it couldn't be covered with LVP so that it would be both safe and look good. None of this was mentioned to us from the beginning, or when they accepted the deposit, or when they started the work. In addition, another contractor, who also installs flooring and was there earlier during the project, made numerous remarks about workmanship quality issues in their installation. We had various other problems with aspects of the installation. Since the owner stormed out in a tantrum, I didn't even have a chance to bring them up. However, it's easier to just not deal with them, and we're hiring someone else to fix their work, and complete the part they weren't able to. What really irks me is that we bought the flooring they recommended. If that flooring wasn't a good choice for stairs or for the theater room platform, they should have recommended something that was. We accepted their recommendations without hesitation, trusting that they had our best interest in mind. The next day, Kimi tried to insist the work was completed and that we needed to pay the remaining balance right away. I can't understand how she could possibly insist that we pay for work they aren't able to complete. It blows my mind that she'd even consider such a thing. I told her that we'd be happy to pay for the work that was completed and for the materials that were used. While eventually she did have an employee send over a new invoice, to date she has neither acknowledged nor apologized for their mistakes, stating that the work was done during the agreed timeframe (it wasn't), that it was complete (it wasn't), and that her husband cursed at me in my home in front of my wife and our houseguests. Check out their other bad reviews, which are typically very detailed, and you'll see a common theme. The owners Kimi and Mike nearly always refuse to acknowledge their mistakes, and even go so far as to badmouth their customers.