I was a victim of a fire and this company kept me in a hotel for almost a year. They tore my house apart and then it took them four months to do any work. I felt like I was victimized twice, a victim of a fire and a victim of them. I hired them because I thought this would be smooth process of them removing all the furniture and storing it. They promised it would be a smooth transition with repairs and returning my families items. It wasn't, it was a nightmare. EVERYTHING they took that was not damaged was returned damaged or never was returned. They over charged my insurance company for services that were not rendered. They were very unprofessional;one of their employees was heard singing "swing low sweet chariot" ie a slave song. This was racist! I was offended and that was a red flag. They half did all the work, nothing was finished and they were never on the job site. They are the worst contractors Ever! This company is still trying to reck havoc on my families life. I will be contacting the Better Business Bureau and any blog that I can get the word out about them. Right now I am getting signs so that I can picket at their door, if I can find the door. They operate under various names some I've found are: Paul Davis Restoration, B n B Restoration. I am trying to pull up all the names they operate under. This company is a modern day, racist, unprofessional scam. While we were in a hotel they told us they were going on vacation; mind you this was six months into them remodeling "house was still a hot mess"They told my family they would deal with our things when they returned. My family spent Christmas,Thanksgiving and New Years in a hotel and the fire happened in August. They are like Lawyers who run after clients they are contractors who run after the fire truck! Beware and stay Away! My husband had to complete the work to get our family back into our home. We never closed out with paper work or anything.
BEWARE!
Signed,
Unhappy in Cary, The Palmers read more