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    USA Flooring-Raleigh

    3.1 (34 reviews)
    Open 8:00 am - 6:00 pm

    Services - USA Flooring-Raleigh

    Carpet binding

    Carpet installation

    Carpet removal

    3 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    USA Flooring-Raleigh Photos

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    Shoddy workmanship
    Sharon S.

    Do not use this flooring company. The floor material and laying of primary floors looks good so far. The work was just done so time will tell. BUT, they trashed our house. Paint chipped off walls, gutter downspout dented (from bringing in carpet I assume), urine and feces all over bathroom floors and toilets, guest bathroom toilet left in middle of floor (they were responsible to reinstall), hardwood installed dirty, carpet installed not vacuumed. And, worst of all the quarter molding on our hickory hardwood floors looked like a 5 year old did the work. And, when approached to lodge our complaints, Anthony, the store manager, minimized our complaints, made every excuse in the book and stated that he didn't see a problem with the trim work, continuing to make excuses and blame the previous owners for the trim work quality. What?!In other words, blame for the workmanship was handed off to anyone but USA Flooring. We had to pay someone else $1000 to repair the shoddy work. Toward the end of the conversations Anthony offered to have someone come in and "take a look at" the molding and make any repairs they deemed necessary. After how they treated our home, USA Flooring will never step foot in our home again.

    My foster dog, Scarr, and I both LOVE our new carpet from USA Flooring. Installation was five star, also!

    I purchased laminate flooring for my downstairs from USA Flooring about 6 yrs ago. I've been pleased with it. I recently bought carpet for my upstairs from them, and this time opted to have them install it. I'm very pleased! From the start, the salesman, Michael was professional yet friendly. He answered all of my many questions patiently and inquired w other salesmen if he didn't know the answer. He emailed me estimates as he said he would, in a timely manner. One was priced wrong, and he quickly corrected it. They let me take home a few trays of carpet swatches. Michael came out to get exact measurements and was efficient in doing so. They negotiated w me a bit, w a coupon I had, and that saved me about $200! The best aspect of my experience w USA Flooring was the installation and carpet choice. The installers arrived on time, were professional, friendly to me, nice to my dog, and worked very hard until the job was done. I left for one hour, and when I returned the installers were still working, making great progress. There was quite a bit of dust and dirt. They cleaned everything up, w a broom and vacuum cleaner, so well! I LOVE the carpet I chose, and it seems to have been laid very nicely. I see almost no seams, and it's pulled tight. The installers left everything in nice condition and moved everything back the way it was after the carpet was down. I highly recommend USA Flooring, a smaller, local (I think) business. Their prices and selections are good, and they're not the big box, impersonalized places.

    After buffing and refinish

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    Colin Harrington did an excellent job with our custom rugs. The whole process was very easy and the work was done fast.

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    Review Highlights - USA Flooring-Raleigh

    The installers were also top notch, moving our furniture very carefully and cleaning up after the install and wiping down the floors.

    Mentioned in 4 reviews

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    North Hills Remodeling Company

    North Hills Remodeling Company

    4.5
    (17 reviews)

    I hired Greg to renovate a half bath that had a toilet that leaked, damaging the sub floor and…read morehardwoods in the hall. The first red flag was Greg's cartoonish quote for work. Greg is a smooth talker and made it seem like it would all be good. He said payment would be due upon completion although there was no mention of this in the "contract." Turns out "Remove vanity and install custom vanity" means ripping out the large existing vanity, sink, and huge mirror and then popping down the pedestal sink THAT I BOUGHT. Period. Red flag #2: When I asked Greg about the massive drywall damage, he said "Is it in the contract?" The agreement does say he does not cover drywall repair, but this was literally left in a demo state. On Day 2, while the entire floor was ripped up with the crawlspace exposed, Greg asked me for a check. I said I planned to pay him with a credit card and it would take me a few days to move money around to give him the equivalent of cash. Day 3 he walked off the job claiming non-payment. After I calmly explained that I could not be in non-payment because no payment was due, Greg came back the next day like nothing happened... All of the insulations under the half bath was wet so it had to go. Greg did not want anything to do with replacing it. I went out and bought insulation and installed it myself. Either Greg or his plumber, Drew, cracked the first sink basin during install. Luckily Home Depot replaced it with no questions and Drew came back and installed the new one. Drew was actually great. I did all of the leg work for the return, so don't expect Greg to actually stand by his work or take responsibility for mistakes. Greg made it clear he does not do hardwood floor repair and I was fine with that. Turns out, my hardwood flooring guy discovered that there was a strange strip of plywood sub floor installed to fill a gap that was not actually supported. We found out why when he pulled it up. See photos. Don't expect structural repairs to actually connect to other structural members. Don't expect your tile OR subfloor to be level or flat. Don't expect a professional job.

    I was looking for someone to remodel my small bathroom. The bathroom had a 1980's fiberglass…read moretub/shower combo and vinyl floors. I wanted a tiled shower and floor. I contacted NHRC and Greg came out the next day for a consultation. He quoted me a price that I thought was very good for the entire bathroom remodel. Greg and his other worker were very efficient and even though we ran into a few issues (old plumbing and uneven walls), Greg was able to troubleshoot the issues and did a fantastic job with this renovation. As you can see from the photos, the bathroom turned out beautifully! I'm very happy with the results. Greg did such a great job. I will be contacting him for future renovations. I highly recommend NHRC and Greg's remodeling services!

    Caputo Design Stone & Tile

    Caputo Design Stone & Tile

    4.0
    (4 reviews)

    Stay away from this company when ordering cabinets. Tried to get them out at my house to fix a…read morecabinet door after a little after 1 year and they just kept giving me BS. They would not come out to look at the cabinet and there apparently is NO warranty on the cabinets, so you are better off going with a more reputable company. Someone that stands by their product. Instead of trying to resolve the problem and make suggestions like any other company would do they just said that the cabinets that they sold were cheap. This was not what was said when I purchased the cabinets. Had a very bad experience and they came across as they DO NOT CARE. The conversation started out by they would send someone out then it led to not sending someone out that there would be an extra charge and I asked how much and they said they would have to look at it. Then the conversation led to they sell cheap cabinets and apparently there is no warranty. They do not know their product line like most companies would. I am going to report this to the BBB as I am tired of companies promising everything when you buy and later when you have an issue NOT ACTING OR NOT CARING.

    Caputo Design & Tile helped us with a complete kitchen and 2 bathroom remodel. Gina was great - she…read morelistened to our thoughts and then made suggestions. Christian is wonderful as well. They both worked so hard through the whole process. Soon, we will start a 3rd bathroom! There is no one else I would recommend!

    USA Flooring-Raleigh - carpeting - Updated June 2026

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