-great teachers -store has snacks and goggles…read more- they have seating outside of the pool, only can go inside to watch on the first and last day - my relative learned how to swim here. He loved coming to class. He has been such a great swimmer thanks to them!

Our some loves coming here. We don't get a lot of feedback on how he's doing though. We were told…read morethat he gets a badge on his 5/6 class. Then you match that up with a paper they give you to see what level he's at. The parents sit away from the kids so it's hard to watch to see how he's doing for myself. It's be nice to have more communication.

Agnes is an amazing, kind, accommodating owner of this swimming lesson company. I have never come…read moreacross someone who really does put the customer first. Although she is new to the business, she is definitely on the right track. Not to mention the amazing swimming instructors who are patient and kind to the kids as well! My daughter has been attending for 2 months and already I have seen a huge difference. I recommend British Swim school to anyone who is looking. Thank you for having a big heart, Agnes! It's rare these days and very much needed in these times

I have found this experience to be very unique and tailored to the individual's needs. The staff…read moreare very patient and encouraging. My child enjoys her lessons and looks forward to swimming alongside her peers. Sensory friendly and great for children on the spectrum!

A very nice place to spend time with your family. It has a picnic area a snack bar and swimming for…read moreall levels.

Very cute and fun for little ones especially toddlers and babies. The have two water slides and…read morebigger pools for those who just want to swim. They had to close the pool and we only got an hour and a half to play but I will definitely be back.

Chris is a good instructor, very patient and understanding. Definitely recommend him!read more

I spoke with Alicia today and she was very kind and got to the bottom of all of the issues we have…read morebeen having. We are now aligned with new classes and I am hoping that next month we will not run into the same issues with class cancellations. Looking forward to seeing my granddaughter continue her swim lessons! Thank you! Shannon

My son is in swim lessons and has been since January. He used to swim very well pre Covid so this…read morewas the first we were ready to commit back to this. He had the nicest instructor who since left but all the instructors so far have been great! The facility is nice, water for smaller pool is always super warm, and they have swim parties where parents can drop kids off for a few hours on a Saturday. My son is back to the level he was at before Covid and perfecting his strokes. I Highly recommend if you're looking for lessons.

For almost a year I was so happy that I had found a place where my Autistic Little could get…read moreclasses. He loves the water and it was important that he learned or we got him comfortable and try to teach him safety first and like I said for the first 9 months he was happy and I was happy then his instructor left and was placed with a new instructor who by the 2nd week told her supervisor she was afraid to work with my son. My son is non-verbal, Autistic and has failed behavioral assessments which means there are no bad behaviors. If anything he is too affectionate so I guess that didn't work for her and they let us go as they didn't have anyone to teach him. I called several months later to check in to see if they had hired anyone able to work with an Autistic child, my words were to them but they never called. So I say all this to say that yes I was happy with them until I wasn't until they let us go because no one could work with my then 4-year-old non-verbal, Autistic, no negative behaviors child.

very helpful with their team - Anna, Jun, Chris. Looked over the equipments I intended to use and…read morethey were all clean.

Nice staff, but it's always a bit odd when checking in. You have to have staff scan your card and…read morethey are usually chatting away, so frustrating. I just want to get in, do my thing and leave.

My 5 y/o daughter has been doing this for about a month and LOVES it. She asks me every week when…read morewe're going to swim practice.The instructors are engaged and my daughter enjoys working with them, plus I can tell she's proud of the progress she's making. The teachers make an effort to keep parents updated on progress at every class and they're very communicative. My daughter's technique is improving and she has a good time, worth the money.

I loved my first impression and interaction with the team! Agnes was very gracious and provided…read moreevery detail that I needed over the phone about the class and all expectations. Christian was awesome and very professional. He was the first in-person interaction we experienced and he was very excited to welcome us and explained the purpose of the class, the progress we should see right then and in the future. YOU HAVE AN AMAZING TEAM! My daughter demonstrated survival skills in such a short space of time while she made progress to get comfortable with the coaches and the water! Great Job British Swim Team!

We absolutely love Solar Swim! I have to give a huge shout out to Ms. Chamyah because she has been…read moresuch an outstanding and amazing teacher to my son who is high functioning ASD. She is so patient and engaging with my son. I used to get nervous when he was with other instructors because my kiddo is one who likes to do whatever he wants with so much energy, but she ensure structure and support while also giving him freedom to explore in the water (safely) and be his full safe. This gym, overall, is a very safe and inclusive space for individuals that may have certain or special needs. I also want to show love to Mr. Shameek (i think is his name). He manages the gym so well and is also super approachable and supportive too. We love it here!

So our new swim instructor is Crystal, she is the best! She is so patient and engaging. We've come…read morein contact with about 3 other instructors that I personally did not care for. Crystal is a blessing and we completely changed our schedule just to be able to only have her as our instructor. Thank you Crystal!

Overall such a great gym and childcare is amazing too. My daughter loves going and never wants to…read moreleave.

Long-time member. Deeply disappointed…read more I've been a loyal member of this club for almost 10 years, and it's disappointing to see how little they value long-term customers. When I first joined, I paid top dollar for a membership that included the ability to pause my account for business trips or medical reasons which I hardly ever needed to-- something I specifically asked about before signing up and choosing that one package that offered that feature. A couple of years ago, they changed their policy mid-contract, removing the ability to pause memberships, even for legitimate medical issues. Despite my doctor providing documentation with two different surgeries, I was simply told there were "no exceptions." After a decade of loyalty, that response said it all. Over the years, my wife also joined as a full member, and one of our kids took swim lessons here for years -- which are not cheap. Between all of us, we've put a lot of money into this place. But apparently, loyalty and good faith don't mean anything anymore. Beyond the customer service, the facility itself has gone downhill. When machines are out of order. You should expect it will be for months at a time (3-6 months isn't unusual), and every rainy season the roof leaks -- they literally have buckets set up to catch water. I refer to them as the "annual rain buckets". The irony is that the owners are construction contractors, yet they can't seem to maintain their own building. After almost a decade and spending a lot of money, I've decided to take my family's business elsewhere. It's unfortunate -- this could be a great place, but it's clear they've stopped caring about their members.