I called 3 whole house water companies, and Diamond Pure was very responsive. Oscar gave me quotes…read morevia text within minutes of our verbal call. He came out to our home to determine if the house had separate lines for the house and the yard, (in which case it does). He also determined the house used to have a system and told me it would be a reletvely easy install as the regeneration waste drain was right on the other side of the wall of the garage where the soft water and chlorine filter tanks will sit. I also got a Reverse Osmosis system under the kitchen sink. A tech came out to install that. That took 30 minutes. Another tech was scheduled to install the garage tanks, but could not make it. Oscar kept the schedule promise and came out himself for the scheduled time and happily installed the system. What a fantastic team to keep the scheduled install and have the Sales Person, Oscar, come out to do the install, even though he has "retired" from installs and moved into sales. Everything was installed with professionalism and cleanly done. I had a lot of question for Oscar during the install, and he took the time to answer them.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

I would love to recommend this place and I hate leaving a poor review but the building smells like…read morea swamp inside. The staff is friendly and the prices are reasonable. I just can't get over the smell :(

This will be our new spot to get purified water! The service was amazing and the gentleman helping…read moreus, Louie, shared a ton of helpful information regarding the differences in water. It was self-service and a ton of faucets and space to make it a quick trip! My husband also purchased a 5gallon for half the price as most other water purifier places we've been to and we've been to a ton! Would highly recommend Aloha!

I own Burnin' Grill in Santa Clarita, and we suddenly had a major sewer backup at our restaurant…read more We were seriously worried that we would have to close for the day. I called them, and he arrived in just 15 minutes! From the moment he arrived, he was incredibly professional, friendly, and respectful. They quickly diagnosed the problem, explained everything clearly, and fixed the issue efficiently. Thanks to their quick response and expertise, we were able to open our restaurant without having to shut down. I truly feel like I was very lucky to have found such a great person with just one phone call. Not only is he highly skilled and professional, but he is also kind, honest, and someone you can trust. I hope everyone has the chance to meet and work with someone like him. If you are looking for a reliable plumber in Santa Clarita, I highly recommend him. Thank you so much for saving our day and going above and beyond.

Thank you for your professional attention to my plumbing problem. Your technician, Fernando, was…read moreextremely knowledgeable, friendly, and attentive to this concern. I will definitely encourage others to use your company for any plumbing needs. Thank you.

I originally gave them 1 star but upon further review I think 2 stars are warranted. 1 star should…read morebe for companies that are scammers and don't ship anything. Titan is definitely not that. They shipped out the product I ordered in a timely fashion but didn't really care if it worked or not. This has been a month long odyssey to get my water softener working properly. I ordered a Fleck 5812 valve from Titan Water Pros over a month ago (7/12/21). I installed the valve but never got soft water. And asking Kevin at Titan what the settings should be got me this response via email, "Thats what the internet is for". Wow, thanks for all your support Kevin. I changed out the resin at a several hundred dollars expense but still no soft water.  I even called Rain of Las Vegas to come out and look at it but the tech couldn't figure it out. Even though I had scoured the internet (and called Pentair, the parent company), I was getting nowhere.  Finally found one small blog on a repair site that suggested checking the O-ring that fits over the distributor tube (tube that's in the middle of the resin tank). There was no O-ring to check, it was completely missing!  Now that I knew what I needed, I spent another week trying to find the special little O-ring and retainer clip.  Titan sent me the wrong part (shame on them for shipping out a valve missing the O-ring in the first place; Kevin tried to blame Pentair).  And I called Pentair but they couldn't help me either except to give me a local distributor. Got the parts I needed today from that distributor and I finally have a working softener!

Ordered an RO system 3 weeks ago, they took my money and have disappeared. ZERO response and the…read morephone number out of service. These people should be locked up!

We have been a Kinetico customer for more than 30 years. We have never been happier with the…read moreoutcome of the customer service and especially the Kinetico product. Edward is responsive. He provided me with all the details of the water system that our city requested to pass inspection upon installation. His installation team is professional. They have the eye for the little installation details. I said this because of where my system had to be installed, and the team worked hard to make it happen. This morning, my inspection passed in flying colors. Edward was confident it would pass. We purchased the Premier Twin-Tank Non-Electric Softener, Premier Twin-Tank Non-Electric Chlorine/Chloramine Filter. There are only two of us in the household, and the product is sufficient enough for us. We couldn't be happier. It's a great system from a great company. As for value, I have said it all.

I was running my hand through my hair this morning and thinking "whoa my hair feels so soft"…read more Thanks Kinetico! I've had three systems installed by them and the process is always great. They recently helped me take my reverse osmosis system with me from my old house to my new one when I moved. I love the peace of mind I feel when I'm refilling my kids water bottles before soccer practice. The whole house water softener system is something I've been planning and saving for. My new old house (built in 1958) needed two systems instead of one, which would have been out of my price range. But they worked with me to finally make it happen. Roman is a great technician and his installs are super tidy.

Shoutout to Cornelius at Primo Brands for saving my back AND my sanity…read more Living on the third floor with no elevator + being pregnant + hauling heavy water jugs upstairs should honestly count as an Olympic sport. And somehow it got even harder after giving birth. I was tired, sore, and still dragging bottles like a workout I never signed up for. Now? They deliver straight to my door. No sweating, no struggling, no "please don't let me drop this" moments. Just clean water for my family and peace of mind for me. Huge, heartfelt thank you to the Montgomery family for looking out and extending their friends & family discount to me. That kind of support really means everything. My back and my wallet are both forever grateful!

Sparkletts has been an absolute NIGHTMARE to deal with .. they transfer you all over the place…read morewith no solution to resolving your issue .. I've been trying to get reinstated for 2 1/2 months and they've been ping-ponging me from dept to dept ever since .. Do NOT give them your business .. I have their dispenser, I want address to return it .. they refuse to give me address .. they say my account has to be reinstated before they give me address .. I no longer want to deal with them .. Has anyone else gone thru this NIGHTMARE with Sparkletts/Primo ..??