Used Yelp to get quotes on a one drain cleaning at 9:30 am, got a response at 10 am. They said they…read morewere in the area and could drop by and evaluate the issue. They were here within 40 minutes, wrote us a quote cleaning the drain and installing a clean-out T in the basement pipe to make it easier now and in the future. They had the slow drain issue cleaned out, installed the clean out T by early afternoon and were done! Price was reasonable. We will use them again if needed.

From the owner: Plumbing Champions offers emergency plumbing services for residential and commercial properties in…read moreRocky Mount, VA. Trust our licensed plumbers for quick, reliable solutions at honest prices. Contact us today!

They skipped almost two months of service during the corporate merger and when I called to cancel…read morethey promised to pick up my rented dispenser and four unused bottles of water on four separate occasions. To date it has been several months and I am still waiting. Their service is horrible!!!

Good product, good technicians, terrible service. Took three weeks to recharge Iron Clear system;…read moremeanwhile clothes, linens, sinks, toilets, etc. turned red. Calls to managers went unanswered.

This is the third house I have had an installation by Culligans but the first one with the Salem VA…read moreoffice. I would NOT recommend the Salem office for any installation of a water filtration system. There is MAJOR mismanagement in this office and the manager told me several times that there have been many complaints about this service person who came out to my house (who is the owners son). Initially I had Julian install the system but the hole in my countertop was too small for the water nozzle, so owners son came over the following week to Dremel the countertop hole and complete the installation. I personally talked to owners son a few days before he got here to make sure he brought stronger zip ties for the 5 gallon tank that was suspended from the wall. The owners son came out and he was totally unprepared with the equipment he needed to do the installation. He walked in the house with zero tools and then after looking at the sink he said he had to go get his dremel. He went outside at least 7 times getting equipment. It was obvious that he was ill prepared and unorganized. He did not come with the plumbing straps to hold up the 5 gallon tank for the RO system so he went to Lowe's to get. He did not bring the correct box (century link) and said it had to be special ordered but called the next day saying he found the correct one. Each and every mistake he made, he blamed it on someone in the office when HE was responsible for packing his own truck. He dumped salt on my curb that did not melt with the 95 degrees and i have a dog that walks there. I told the office I did not want him back to my house to install the century link, so Julian came out today to complete the job. I asked Julian to check the owners son work because I did not trust him. Julian had to replace the plumbing straps because the plumbing straps that were installed were a bit compromised. *** I am extremely pleased with the professionalism and craftmanship of Julian however I am very upset that this office continues to send the owners son out when Misty (the office manager) told me they have had many complaints about the owners son. An installation that should have taken one visit took 3 visits because of the incompetence of one employee and mismanagement of the office. Even though Julian did a great job, I will not be recommending the Salem office to anyone because of their mismanagement

Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!

After calling several businesses with none ready to make an appointment for me with a clogged…read morekitchen sink I felt trapped as I could not function in a kitchen without a useable sink. I was on a "waiting list" with one place when I noticed a Star City Plumbing truck across the street from my house. I went over and spoke with the plumber and he suggested that I call his office (which I did) and the next morning Kevin and Ryan came ready, willing and able to unclog the nasty problem. I am grateful for the prompt and efficient job well done. I will be calling them again when needed.

They showed up on time for the estimate and then they scheduled my repairs within a reasonable…read moreamount of time and then showed up from my repairs within the timeframe they scheduled! The service guy Lawrence that came to do my repair was very professional and very pleasant to work with. He completed my repair job within a reasonable amount of time and then he cleaned up his mess before he left. The communication with this company was great throughout the whole process. I would definitely hire this company again!

Always fast , friendly and professional service! All equipment installed is good quality and…read morereasonable. I recommend Service Experts Roanoke to anyone with water issues.

Twice the price of everyone else. The rep who came out was a bit in love with himself and Davis…read more Rude. Wouldn't even let me keep the copy of the estimate!

Called to have kitchen sink faucet replaced. They were quick to schedule me for an 89.00…read moreinitiation fee. The whole experience turned into a high pressure sales pitch for a whole house repipe, water softener and kitchen faucet replacement. Cost of this would have been 11501.00. Given other options of water softener at cost of 5626.00 which they indicated was with a 500.00 discount. Still would have needed to replace the kitchen faucet. When I opted only to do faucet that day and think on other 2 options, it was made clear they would not guarantee any work without the full recipe option with softener. Ultimately still chose to just do faucet. Their technician wrote up the options and that's when I ended up sending them away after finding out this alone was going to cost me 1618.59. I asked how much this faucet itself was and how much their actual hourly rate was. I was told they did not know the actual cost of the faucet nor did they have an actual hourly rate they could give me. He explained they used price point pricing. Can't say I understand this approach but essentially they have a set price depending on what the job is. He pulled it up on his phone telling me this was the set price for a particular job, in this case a kitchen sink replacement whether it took an hour or 3 the cost is the same to be fair to all their customers. So after almost 2 hours where no actual work was done I paid their 89.00 initiation fee and declined the service. So I essentially paid them for a high pressured sales pitch. The job has since been done by family member. Cost of faucet 129.00 1 new shut off valve 13.00. Took about an hour. Could add so much more to this review but ultimately just want to say beware the high pressure sales pitch. I chose 1 star on this review but that is being very generous. I would not consider using this company anytime in the future.