Several years ago, I had Butler install a new Trane system. The technicians we're on time,…read moreprofessional and polite. Since then, I've had them come every six months and service my system, which runs flawlessly and is energy efficient. Last Christmas, I had an issue with my thermostat. I called the owner, who offered to bring me heaters until the problem was resolved. This was on a holiday weekend. When they say they're customer service centered , they mean it. Thanks guys

The Butler installed our system when our house was built back in 2001. We have had them provide…read moreservice each time we needed it. Which was very little. Always on time, do what needs to be done, doesn't overprice or upsell. The quality of work is has been great.

Excellent quick service with superb results (for totally clogged kitchen sink) by two A++++++…read moreemployees, Travis and Lee. I can't thank them enough, and the cost was reasonable. I very highly recommend this company!

After calling several businesses with none ready to make an appointment for me with a clogged…read morekitchen sink I felt trapped as I could not function in a kitchen without a useable sink. I was on a "waiting list" with one place when I noticed a Star City Plumbing truck across the street from my house. I went over and spoke with the plumber and he suggested that I call his office (which I did) and the next morning Kevin and Ryan came ready, willing and able to unclog the nasty problem. I am grateful for the prompt and efficient job well done. I will be calling them again when needed.

Excellent heating repair! We had an emergency early-morning furnace outage and they came out within…read morean hour and a half and fixed it. Very thankful for their quick service!

I won't get into specifics but had a pretty disappointing experience all the way around. I called…read morethem back to have a frank feedback discussion with the owner. Was told he was very busy. That was a week ago and he never called me back. Will not be using them again and will not recommend them.

Very kind and they were fast in responding/helping. Jeff was great and helped fix the issuesread more

I can't speak for their work, however, we had them come out to give an estimate to run 23' of pipe…read morefor a gas stove (we have an existing gas line in the house). During the visit the tech asked if we'd had other quotes, not thinking, I gave him the ranges estimates we received, $350 - $1400 (the $1400 [actually $1359] also included electrical work and more replaced piping - all the way to the gas furnace, but I didn't mention that). He then called his boss to work out a price, told his boss I'd received a $1400 quote to run the pipe and said that's what they could do it for. Perhaps I'm missing something, but if one company says they can do two times the work and run an additional electrical circuit from our breaker for $1359, then why would it cost $1400 for Aquarius to run 23' of gas pipe? If I ever need a plumber again, I'll call everyone else first.

Excellent professional & thorough service in a timely manner. Highly recommend. They did an…read moreexcellent job cleaning my dryer vent that was king overdue

Black Goose Chimney provided great customer service. From booking the 2 appointments to the…read morefinished jobs, they were communicative, on time, and professional. Richard and Noah did a great job inspecting and sweeping the chimney. It had reeked when the sun hit it and when it rained. Noah cleared out a ton of pine needles, soot, and a dead animal that had gotten trapped. By the time they left, Noah resembled a chimney sweep from Mary Poppins. Richard and Mason returned the next week to install chimney caps, and clean the gutters since they were already up there. The caps are keeping out the rain, animals, and (hopefully) pine needles. Highly recommend Black Goose Chimney Sweep!

We've used Black Goose for years and have always had a good experience with them in terms of…read moreservice and value. I highly recommend them!

We had been having issues with being able to fill up our jetted tub without running out of hot…read morewater and also taking more than 2 showers back-to-back. I was also having to drain the tank about once a year and replace the bottom element as our house did not have a softener when we moved in, so it had a lot of calcium carbonate in the bottom. I called Bob Garret Services for an estimate about a new hot water heater with a mixing valve. Never knew that a mixing valve can increase your hot water volume by over 50%. Lawrence Hancock came over, checked everything out, and gave me a quote. He was very detailed in explaining things and low-pressure (no pun intended), and obviously very intelligent. Even though the cost was a bit surprising, I decided to go for it as this was the best water heater on the market. Lawrence came over the next day with new water heater, mixing valve, and thermal expansion tank (needed for to prevent pressure buildup in closed plumbing system and protect the well pump). He got everything installed, not to mention re-plumbing a few questionable joints on my water softener, anchoring some existing copper pipes to the block wall, both at no extra charge. Here's the kicker...not only can my wife use her jacuzzi now, but we have increased water pressure AND our 2-year-old water softener is working MUCH better. I'm extremely satisfied with Bob Garrett Service, not to mention with Lawrence especially. Great job guys. One less thing to worry about now.

WOW WOW WOW TEN STARS PLUS!!! How do I begin...?? These people are AMAZING to do business with and…read morewith professionalism & welcoming energy plus to get YOU the service as a paying customer you deserve!! AND NO I do NOT work for them, nor am I related to anyone there that I am aware of!! :))) As of yesterday the "cake was baked and decorated beautifully!" "DLER ANWAR, technician extraordinaire" came with a smile ready to let me see & hear the whole house generator operate!! ANDDDDD after my conversation with TAMMIE at their office it tells me they are the guide for the technicians in the field as they ALL WORK AS A GREAT TEAM!!!These folks do a fabulous job for a fair price! WHEN you are ready and need help give them a call....YOU will NOT be disappointed!!!

I had to postpone my project but, this business is the first we will call. Loved the clarity of…read moreexplanations and the swift response and follow up. Professional business. They take the guess work out of what a customer should expect. Very assuring to know that you some folks care about the consumer. Thank you

I hired this company to clean my carpet. They came in and did so, but arrived late. They assessed…read morethe carpet, declared that they could not get out most of the stains, and then proceeded to clean the carpet. They paid little attention to actually working to address the carpet issues, and acted like they just wanted to get the job done as fast as they could, and not as good a job as they could. They did what they said they would do, clean the carpet. As far as being focused on doing as good a job as they could, not even close. If you have a newer carpet with no stains, this bunch will do. If you have an older carpet, and/or carpet stains, these people could care less and you might want to look elsewhere.