My husband, toddler, and 5 months old stayed here for 3 nights on Memorial Day weekend…read more We had a great time from the moment we walked in: - the hotel is beautiful and location is everything - the staff is very nice, tries to call you by name to make you feel special, and everything screams quiet luxury - the room was very nice, well decorated and comfortable. The tub is the highlight. One comment would be that when we checked in with Anthony, who was so sweet to our toddler, also kept telling us we were getting upgraded to a very nice room. We got all excited. It was a normal room. The "very nice upgrade" just meant that we were on floor 5. I barely call that an upgrade but ok. - we asked for a crib, and we go a nice crib with a cute little baby soap kit from noodle and boo- very nice touch. And baby robes for the kids- my toddler loved it. My toddler was on a rollaway bed and they were super accommodating about it- great experience on that front. - balconies are tiny and I never saw anyone out when I sat out - pool staff was super nice. It was a chilly weekend and the pool could have been warmer (I couldn't get in, but I really don't like cold water). - the beach chairs are also very nice and we were surprised to find them available - they were extremely pleasant about our friends visiting us every day! - the lobby waiter during the day was almost inexistant. We had to go to the bar to ask for drinks. The woman at night was great. Now for the food...: - coast has a great breakfast, the lemon ricotta pancakes are excellent (though stupid expensive for pancakes) - pico is a good spot for shrimp cocktail and calamari. Hasn't seen shrimps that big in a long time. - overall the food was good everywhere but way overpriced.... The kids menu are ridiculous... hard to justify spending $28 on kids pancakes. That being said, the portions were the same as adult portions... maybe make the portions smaller, and price more accessible? Overall we had a great stay, and while on the expensive side, we agreed we would come back. Nicely done!

So I used to live across the street at The Stanley before I contracted E.Coli poisoning from a…read moresteak and eggs breakfast on a Sunday morning by myself with my pup. This happened on 7/28/2024. I walked home and within a few hours, I began projectile vomiting, among other things. I definitely know it was the breakfast steak, which I usually never get. I thought it would pass in a few days, no big deal. It did not, and it turned into Sepsis and Pancolitis within a week. I was bleeding internally and by the next Sunday, I called the paramedics to my home because I could not stand up. I almost lost my life. I spent almost 40 days in the hospital over the next 4 months - it's now May 2026 and I still need one surgery that my insurance does not cover. I had every complication under the sun. I lost my home, my new office that I just signed the lease for with an ocean view, my vehicle, my good credit, but most importantly, my good health. I had never been admitted to the hospital before in my life. I am a Doctor of Acupuncture and Oriental Medicine, so I lived a very healthy lifestyle, working out frequently, clean diet. I contacted ETC Hotel group, Edward, who owns the Coast Restaurant in Shutters along with Casa Del Mar next door. They had no response for me. I am forced to get a lawyer now. I was supposed to join LAXPD that year. I already finished testing. This has, clearly, been put on hold. Edward was the one who did not get back to me. I emailed corporate and his personal email. Update: June 9, 2026. Hello Elica Y. I am highly offended by your response. Please, no response is better than a lie. There was no comprehensive review. Your insurance company, United, requested information from my lawyers which has not been sent out yet. In fact, according to my bank statements, I dined at your restaurant, Coast, the evening before AND the morning of this incident. Chef Vitorrio would always bring out food for me as we were very friendly and I was a local. Do better. Say nothing.

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

The installation was scheduled for 2pm but Cesar texted me that he's running early and would be…read morehere at 12pm. He took measurements to install the inner frame and hanging rails. They cut the wood and metal outside on the walkway. After hanging the doors, there was a lot of leveling to do that followed by touch up on all the nail marks and gaps in the wall frame. They did an amazing job with the installation and bringing the materials in the living room without bumping into anything. They took about 2.5 hours to complete the installation.

I had an excellent experience with Budget Blinds, they came out and measured to make sure my…read moreshutters were precise, a few weeks later I had my new white shutters, they look amazing and a great price as well! I'm very happy with them and would definitely reccomend them to anyone needing shutters or blinds at a great price with great service! Matt D. HB

Steve Hahn with Budget Blinds was extremely helpful and efficient. He answered all of our questions…read moreand gave great suggestions. The instal was quick and our windows look beautiful! Totally transformed our kitchen!

We had a wonderful experience with Custom Wood Shutters and Blinds. The consultation was…read moregreat--very personable and knowledgeable, which made the whole process feel easy and stress-free. Throughout the project, the team kept us updated on the progress, which we really appreciated. Everyone we interacted with was endearing, polite, and genuinely cared about making sure we were happy. The final products are excellent and have completely elevated the look of our home. Highly recommend!

The product is fantastic, but more importantly, the customer service was amazing! Couldn't be…read morehappier with the entire process, from start to finish. I highly recommend the entire team, they were all wonderful to deal with!

I can't stop recommending Thrifty Shutters enough! We had some shutters installed through our whole…read morehome at such an incredible price. We added a master bedroom recently and Thrifty shutters was able to come in measure, install and finish our project within 3 weeks. We went with Vinyl shutters and the quality has held up! Joel was awesome and they even remembered us when calling in. Great experience, great customer service, great product!

I'm very satisfied with the service and the quality of work from Thrifty Shutters. The shutters…read morelook great and were installed perfectly. Tom, who did the installation, was very friendly, professional, and very meticulous with his work. You can tell he takes pride in what he does. The owner was also easy to talk to, very accommodating, and straightforward. Pricing was fair with no pressure or surprises. Overall, a great experience from start to finish. I would definitely recommend Thrifty Shutters.

We had an excellent experience with Excellent Blinds from start to finish. Brian was incredibly…read moreknowledgeable and took the time to walk us through all the options, making sure we found exactly what we needed. He was also very helpful throughout the entire process and provided competitive pricing, which we really appreciated. The installation was great, and everything came out exactly as we had hoped. We would definitely recommend them to friends and family.

We just bought a house in The Preserve area in Chino. The new house has 27 windows. Brian came…read moreout and measured our windows and went over options with me. I was worried about the cost, but his estimate came in very reasonable for what we wanted. We were able to get double rollers on the windows that we wanted black out potential and privacy shades on the windows that didn't. While we were waiting for our blinds to be delivered, Brian came and put paper shades up so we could function in our new home. Our installation was a little bumpy, but I appreciated that the problem was treated as an all hands on deck situation, and we even had one of the owners here to insure that the rest of the installation went smoothly. I highly recommend Excellent Blinds and Shutters for the quality, value, and exceptional commitment to service.

This review will solely be based on the inpeccable…read morecommunication the company, Patty, in particular showed us during our vendor selection process. While we opted to go with another vendor for our project (to NO fault of JMR), I will say that Patty was in touch with me since I first reached out until when I informed her about selecting someone else. She set-up a consultation appointment with me, showed up on time was very friendly, knowledgeable and gave us the best options that they could offer (without compromising quality or the risk of losing warranty) during her visit. She gave us a quote/proposal fairly quickly and followed up with me for any questions I may still have. Every question/clarification that popped up in my head after my appointment with her that I texted, I got an immediate response. When I shared with her that we decided to go with another vendor, she asked for more information from me so they can maybe potentially offer what we needed for future clients. In the end, she even wished us well for our project! Now THAT is how you run your business!!! Because of my experience with them, they will definitely be on my list for any future projects where they will be able to supply what we need/want.

They gave me a good quote and charged me 1/2 price for the work up front…read more 2-3 weeks for the process of installation. I will update once they are installed

Kyle was awesome to work with and we are very happy with the shutters that were installed. They…read morereally do change the look of our whole house! Communication was prompt and pricing was fair. We would not hesitate at all in recommending Kyle and his team.

Very happy with our experience with Superior View Window Fashions…read more David was wonderful to work with -- professional, efficient, and very detail-oriented. The work was done cleanly, and I really appreciated how careful he was to keep dust and mess to a minimum. Kyle's follow-up and coordination were excellent as well, which made the entire process feel seamless and well-managed. Would definitely recommend.

I highly recommend this shutter company! We had our shutters installed about a year ago, and they…read morestill look fantastic. The price was fair and a bit of a wait for my shutters. I took almost 2 months. Recently, while my kids playing with a squishy ball, one of the shutters got hit and popped off. I reached out to Richard, and although he initially intended to charge for the repair, he kindly waived the fee since it was our first service call. He fixed the issue and even left me a few extra clips so I can easily snap it back into place myself if it ever happens again. Overall, Richard was incredibly professional, responsive, and easy to work with. My experience was great, and I will definitely use them for any of my shutter needs in the future!

My family and I have purchased from Rich at Cali Coast Shutters and Shades two times -- 1) shutters…read moreand 2) blinds. We were extremely satisfied with the quality (wood shutters), efficient and professional service, and affordable price. I called Rich again when a tenant "broke" two window blinds that he did not install, and he was able to fix the childproofing/reset the parts quickly and didn't ask for payment. This solved my problem -- the blinds work again and I didn't have to buy new ones (or charge the tenant). I gave him a tip. You can trust Cali Coast Shutters and Shades to do a great job. Thanks for the awesome customer service!!

Great experience working with Eric and his crew. Eric took the time to thoroughly explain the…read moredifferent options for my window coverings from shutters to Roman shades. Whenever I had questions, he was quick to respond. When it came to installation, the team was quick and explained the operation. Erik was done cleanly and shutter and Roman shades look impressive. Overall, I'm glad I choose them for my window covering needs.

I tortured myself for months trying to select shades online for several windows in my home. But I…read morecouldn't pull the trigger without being able to see the materials and talk to an expert. I finally called EJ Home Improvements for an estimate. Eric came out within days with samples and lots of helpful guidance. The pricing was reasonable and most importantly, I trusted his years of experience and the good reviews I had read of the company. Installation was fast and the shades look great! I would definitely recommend EJ's for quality, reasonably priced window treatments.