I've been coming to Pitkins since the mid-70's (as a kid with my dad) as I grew up a couple of…read more "Dales" from here, in the B section. It's extremely sad to see what has happened to Prince William County as a whole, especially what's happened to Dale City - So many people living in the County and this area who don't care about the roots of it, nor who value community, neighbors, and family like those who actually built and grew this community - But it's great to see this place is still here!!! Pitkins is a staple of the community!! They have the parts needed for nearly any "fix" needed for a house built by Hylton, or any of the other builders in Woodbridge, Dale City, Lake Ridge, or Manassas. Their service is still very nice and the place resembles what it always has. They have specialty items, like Big Green Egg and it's a great place to come for them! I'll definitely continue to return!

I can't say enough about the great service at the Dale City Pitkins/Ace Hardware store. The manager…read moreon duty, Carol, went above and beyond trying to help me find fragrance-free rug cleaner/shampoo to use in their machine since I have asthma. She spent at least 20" trying to help me and also big thanks to Cedric who was so helpful showing my husband and me their rug cleaning rental machine. Also, big shout-out to Trey (?) over in the screen door area who, by showing us the wheels on the on-site screen doors, helped me get ours working at home so we didn't need to buy a new door. Lastly, Jared was great to talk with about the store products in general. In an era of big-box stores, it's so refreshing to get this kind of personal, expert assistance. We'll be back for all our future projects.

I can tell you one thing that this hardware store has that the other big box hardware stores don't-…read morework clothes! I came here specifically for roof caulk because we have small water leak. I am sure the issue is somewhere on our roof, but I am not clear exactly where. While walking around searching for roofing materials, I noticed the work clothes section near the front. I also saw that they carry major appliances too, bit I didn't spend too much time looking at those. I found out that thry have a different line-up of paint as well, and I actuallybdid purchase a quart of semi-gloss for our bathroom. Thats the thing about these big box hardware stores- you come in with the idea of purchasing a single item, but end-up leaving with three things!

I've been to this Lowes many times over the years... I used to live in the area and used it then…read moreand recently was nearby and needed a few things, so I stopped in. The store was nicely stocked and I found everything I needed. Saw plenty of employees working there, but oddly, none of them asked me if I needed anything or any help. Otherwise, it was a nice visit.

The cabinets I ordered are Kraftmaid and are themselves seemingly very good quality. However, more…read morethan one of the kitchen cabinets that were ordered by Tart for me have been too short, long, wide, etc. Bita (one of Tart's designers) brought to my house Abdou from Dahlia Design - which I was told by Bita is their preferred cabinet installer. Abdou and Bita took the initial measurements for my kitchen cabinets. We designed the cabinets and ordered them with these measurements. The total price for the kitchen cabinets was ~$21,130 (see invoice). Once the kitchen cabinets were ordered Bita referred me to Dahlia Design and told me I would deal directly with Abdou. The price Abdou quoted to install the kitchen cabinets, as well as three other bathroom vanities and a few small cabinets was $23,875 (see itemized quote) which was supposed to cover the cabinet install plus any other repair work. However, I already had contractors I hired for repair work. I did not use Dahlia Design because I did not need the extra repair work from them, instead I used another company who charged me $4,400 to install only the kitchen cabinets. During the kitchen cabinet installation, my installers almost immediately ran into issues with the size of some cabinets. The tall cabinet was too wide and too tall, the over the fridge cabinet was too wide, then both blind cabinets next to the sink were too short (width), and the seated cabinets were to long. The wood slabs that also came with the seated cabinets came too long and to wide, and Tart said it was the installer who would have to cut them down. The sizing of many cabinets was so wrong, that my installer (who told me before they did it) had to leave out filler pieces, cut my hardwood floor which wasn't supposed to be needed, double the size of the pony wall... all to make these cabinets work for my kitchen. However, the cabinet install still couldn't be completed. The pictures attached with this review are the final product for now, and some adjustments are needed to fix my kitchen. When I reached out to Tart about all of this, they basically denied any responsibility for how the cabinets turned out, followed by many excuses blaming me and my installers when my installers literally did their best to install these cabinets as is - including having to leave pieces out to get the cabinets to fit. After about a week of going back and forth with Beverly who is Tart's other designer, I finally got Tart to admit to some of their mistakes, but not enough to make a significant difference in how my kitchen turned out. I was also told that somewhere in the contract for the cabinets, in the fine print, the customer basically releases Tart of any responsibility for the measurements and that the burden is on the customer to make sure the measurements are correct. The customer being liable for the measurements was something that was never discussed between Bita and I. Had I known this, I would have insisted that I have my choice cabinet installer decided before the cabinets were even purchased, and that only my choice installer do the cabinet measurements. If you are seriously considering using Tart for cabinets, come with an installer already in hand, do not trust any measurements by Tart because they sneak verbiage into their work contract to basically absolve themselves of any liability for their mistakes so they can blame the customer... which to me screams scam so proceed with caution. When the cabinets are delivered and are not the right size, they do not automatically consider what was actually received by the customer (only after much back and forth), and instead only seriously consider what was recorded in their contract which they will use to escape having to correct any actual mistakes with the cabinets. In total I waisted ~$25,530 on these cabinets from Tart which includes the price to install them ($4,400), but not even the fee to deliver them which was ~ $200. I'll have to hire another company to come in and fix everything - possibly removing and replacing bad cabinets.

Tart has been our go to for many years. We get our lumber and doors (primarily). They've always…read morebeen reliable with great customer service. Recently, one of their shop guys really come through for us. Russ helped us restore a custom veneer after it was sorely damaged. Russ, the F I N I S H E R! Our company and client cannot thank you enough for your skills in what is pretty much a lost art. Thank you! Suplotel Remodeling

I had a great experience selecting and purchasing gravel and landscaping rocks for both my driveway…read moreand a backyard retaining wall project. The staff was incredibly helpful and friendly, taking the time to explain the different types of materials and helping me choose what would work best for my project(s). You can really tell this is a family-owned business--they care about their customers and make sure you're satisfied. Everything was organized and easy to access. A much better experience than Home Depot or Lowes. The personal service and knowledge made a huge difference, and I'll definitely be coming back for future projects. Highly recommend!

Very helpful staff. Great selection. Good location. We got a pallet of flagstone. Great prices.read more

Hands down the worst customer service I've ever received. I came in looking for a simple sink…read morefitting with the correct size measurement and part number. Instead of looking it up the part number they had me go to isle 10 and look for over 30 minutes. Then they offered help to find it and after a minute of helping me. The counter rep I was working with walked away to help a delivery driver. Not to mention I was in the middle of a sentence when he walked away.... Thought I'd give them a try, I'll stick with Home Depot and Lowe's. At minimum there employees search the part numbers and can give me an answer within minutes.

Purchased 4 toilets and wanted them delivered. Toilets weren't delivered, and the 4 people working…read moredidn't seem to want to resolve, requested a refund. Big box store here I come. Never again.

Horrible place i don't recommend this to anyone in the dmv working area, and want to throw away…read morequick and easy will charge you extra if you throw a singular piece of paper into the GARBAGE can where they told me i could, not the landfill!!! also the customer service at this place is unbelievable on how bad it is. All the karen's in the front office and the guys thinking they the trash police on their tractors.

Great location located off of Route one and Lorton. Offers a good selection of mulch at great…read moreprices. The staff is friendly and helpful.