We've had a great experience with this swim school. The instructors are incredibly patient, encouraging and know how to work with kids of all skill levels. From the very first lesson, they made my son feel comfortable and excited to learn. read more

Aqua-Tots Swim School Glendale - Swimming Lessons/Schools Near Me - Glendale, Arizona

I truly appreciate how accommodating and helpful the front desk staff was with my son, who has autism. They were flexible and understanding, which made the process of signing up and showing up for lessons much smoother. That said, I wouldn't return or recommend this location for other autistic families at this time. The instructors didn't seem prepared or confident in working with a neurodiverse child. They frequently checked the time, every few minutes which made it feel like they were just trying to get through the 30 minutes rather than stay engaged. On multiple occasions, they asked my husband what they should have our son do next, which made it clear there wasn't a set plan tailored to his needs. We had explained from the beginning that our son is clingy and may need more time to warm up. Despite that, it felt like the instructors were caught off guard by this every single lesson. I would strongly encourage the staff to receive some basic training or education about autism and neurodiversity in general. Every child is different, and a little understanding and preparation can go a long way in making lessons more effective and inclusive. read more

My son Walker looks forward to swim each week with coach Kailyn. She has made our swim experience so wonderful and he loves having her as a coach! read more

All the staff and coaches is very nice Easy to reschedule The facility is very nice read more

My 2.5-year-old has been attending swim classes since she was 6 months old and continues to enjoy the various coaches she has had the opportunity to learn from. I now have a 4 month old in class too and scheduling them has been easy in person and on the app. read more

Aqua-Tots Swim School Glendale - Level 3 swim class. - Swimming Lessons/Schools Near Me - Glendale, Arizona

My babies are growing and thriving at aqua tot's so blessed to have aqua Tots help in the journey of growing to becoming fantastic swimmers.

I was really happy with my experience. The staff were great, very kind, and it is a well managed operation. My 3yr old daughter had swim lessons at an affordable rate from February thru October and I was impressed with her advancement thru their skill levels. She responded well with the skilled instructors, I'd recommend my friends, family, and others. read more

So far have had a great experience with Aqua-tots for our 14mth old. She's had a variety of teachers and all have worked well with her and been engaging, even during the lessons where she cried through half of it haha. My only gripe is I think an intro one on one class would be helpful for the very first lesson. We didn't know what was going on, what the holds or songs were, or what we would be doing and we were in the class with others who have been attending for a while. I think it would be super helpful. Prices are comparable to other swim schools read more

Aqua-Tots Swim School Glendale - Level 2 Minnows - Swimming Lessons/Schools Near Me - Glendale, Arizona

New facility just opened up, the staff seems to be the same but the location is much better than the previous one! Much more space for the kids lessons in a bigger pool and the seating area is quite the upgrade. There's a cool machine now that helps dry the swim suits that is worth using for sure! read more

Aqua-Tots Swim School Glendale - Dryer for swimwear.. - Swimming Lessons/Schools Near Me - Glendale, Arizona

my son was having a real tough time on Saturday morning. He was crying, screaming, running wasn't being cooperative at all. the staff there was the greatest they ALL. when I say ALL ran after him to see was wrong. love this place. Made him feel great by the end of the session. thanks aqua tots. my daughter is having a great time and learning each session. read more

I give this place an A+++ My daughter has special needs and I recommend it for any child. The instructors are very patient. All around the staff is great My daughter loves Sierra read more

These instructors are incredible! My son loves going to swimming lessons. I have seen so much improvement in just the three months we've been attending. Definitely recommend Aqua-Tots!! read more

My kids love coming to their swimming lessons and the instructors are amazing thanks for teaching and always encouraging every lesson

I have been taking my daughters to Aqua Tots for years. The instructors are so kind and patient with the kids and provide great feedback to the parents. Class size is small, so they can focus on teaching the kids these lifesaving skills and can devote attention to each child. When my daughter was a little hesitant to progress to the next level, the swim manager Anthony did 3 one-on-one lessons with her so she felt more comfortable and confident in her abilities. My kids feel proud of their accomplishments in class and the coaches celebrate with them. I couldn't recommend this place enough. We go to the Glendale/Peoria location on 83rd Avenue. Some of the coaches we have loved are Eric, Don, 2 girls named Mackenzie, and Jasmine. read more

I previously gave this school a 1 star review, HOWEVER, problem resolution speaks volumes and since I don't know how to update my original post, I wanted to provide a new review. The customer service I received from Anthony, the GM was wonderful. We were able to come up with a solution to the initial miscommunication. My 4 year old is looking forward to the fast track program that begins next week and I am confident that Aqua Tots will exceed my expectations read more

Friendly staff, great customer service and wonderful instructors. Facilities much cleaner and cared for than other local competitors. Thank you, Aqua Tots Peoria! read more

Aqua-Tots Swim School Glendale - Swimming Lessons/Schools Near Me - Glendale, Arizona

We have 2 children in aqua tots for swimming lessons 2 and 5 years old and they both have learned so much regarding safety around water and the instructors are all very knowledgeable and have a great repore with my children read more

We have been going to Aqua Tots for years. I wouldn't go anywhere else, love it! my daughter has become such a confident swimmer, and I feel she is safer around the pool read more

They have some really great instructors here, always greeted when we arrive. Very knowledgeable and professional, highly recommend.

Aqua tots is the best! Our 18 month old started when she was 9 months and has learned so much in such a short time. We have had multiple teachers and everyone has been so great and friendly. I would highly recommend aqua tots Glendale! read more

My grandson has taken classes here fo a couple months and loves it! Sierra is fantastic!!

My son has learned so much in the short time he has been at aqua tots. The staff and instructors are amazing! Especially Sierra

Great services my son whose on the spectrum has learned so much I'm truly grateful for his swimming instructor greatly recommend for many moms who want to start swim class read more

I have two very distractible kids that take lessons here and all of the staff is wonderful with them. My kids have made huge improvements in rapid time. read more

STAY AWAY from this place if you don't want to get duped by their billing department. Worst billing practices ever. If you have toddlers then stay away from this place. Kids sometimes can't make it to the class for a variety of reasons and if you forget to call them they consider it no show and rob you of the opportunity to make up for the lost class. read more

Was officially hired, filed my tax papers, and even got two shirts, and did close to 15 hours of training, after getting home after the third day ( AFTER BEING IN WATER WITH THE KIDS) they emailed saying i was no longer needed and was left unpaid on all the promised paid training hours i did. absolutely horrid management with no respect for anyone's time or money, the actually employees were great but man does this business have some of the worst management i've EVER seen read more

The manager called me today after emailing again quite angry and frustrated. She was able to reverse the charges to my card for the wrongful account charges. Though an employee told me each child could have their own education debit card attached to their account the program still will default to only 1 card. My access to the portal still hasn't been fixed but it seems like that is fully on corporate because messages have been left by this manager and the water safety manager to have it resolved but corporate hasn't contacted them back or fixed the issue. Lots of apologies were made on her part and she took full responsibility for all the problems that have happened. I leave 4 stars only because it shouldn't have taken all this to get copies of receipts or issues resolved. The portal access has not been resolved and won't due to lack of customer service by the main office over this aqua tots location and because pool closures and class cancellations continue to be a constant. My sons class was last Wednesday - cancelled. My daughters today - cancelled. Cancellations and pool closures have become normal in the last 3 months- I don't have an open schedule to make up classes When they're not on their scheduled day :( read more

Spoke with Jamie over the phone earlier this week and we discussed our concerns which she was understanding and receptive, which we very much appreciate. She also showed me proof of our refund and reached out to her merchant to ensure there was no reason for the delay of it posting to my account from their end. It still has not posted but the banks say it could take up to 30 days. She was also kind enough to offer other options in the event the refund still doesn't post after the 30 days. I appreciate her taking the time to listen and discuss our concerns. read more

what a shame! My daughter enjoyed the class and instructor, but management is horrible. I signed up at the Peoria location and surprised to see I was charged an annual registration fee. Called numerous times and left voicemails asking for a call back. Finally emailed and the General Manager states she thinks she spoke to me and told me she could pull the call. First of all, don't accuse unless you are certain you spoke to me. Train your employees to disclose they are tacking on $45 registration fee! Hubbard is much better in every aspect and prefer to spend money where they know how to treat customers! read more

Little pricey but worth the results! They have great instructors that take their time to make sure they know the strokes and have confidence in themselves before moving to the next level read more

We love aquatots Peoria!! In just a short amount of time our 4 year old has perfected his skills!!! Friendly staff!

No refund was issued and its been since July 11th. I appreciate the quick copy and paste response but I would appreciate getting the refund more. And just for future references, chemicals don't clean hair and debris out of the pool. I don't understand how you and the other manager can repeat the "chemicals" excuse for choking hazards. This is another reason we will take our business else where. Since my wife called yesterday and we still haven't heard back, I figured I would reach out on here again. read more

This place is awesome. They just opened a new facility which is so nice. The kids are learning so much and are finally getting comfortable in the water. The instructors are kind & helpful with the kids. read more

The worst service ever! Over charged and dont even bother communicating about charges. Basically paid the month and lost all swim classes my kids were not able to make up any of them. Communication skills lack 100%. Will never go back! Do not recommend at all! read more

My kids love this place! They are always so excited to go, and have such a great time! They've been attending for a month and they are already more comfortable in the water and are showing so much improvement. The staff are great and their service is amazing. read more

Staff is very friendly and helpful. We have been taking our son here for a year. It has helped him to be comfortable and safe around water.

my daughter was afraid of the water she is now in just six short months of one lesson a week, swims the pool and is almost in level 5. Thank you Aqua-tots and especially payten. read more

Aqua-Tots is a great place to bring your little tater-tot (kid) to learn to swim. Every time you hear another child drowning on the news, you wonder IF ONLY that child knew how to swim to the edge of the pool to climb out.... A few things I really like about this location (I believe they also have lessons off-site too): ~*The pool is indoor (no need to slather on sunscreen and sit in the hot sun during the summer or wait to get used to the water during the Winter.) ~*There is a parent viewing area where you can watch your kids through the large glass with 3 rows of plastic (IKEA?) chairs. There is also a small play area for little kids. This place is very kid friendly. They also sell swimsuits too. ~*Pay a monthly fee for a weekly class, so you can fit the lesson into your schedule. Your child can keep taking lessons until they are ready and confident. ~*The ratio is small (child vs Instructor)...I believe it is 4 munchkins per Swimming Instructor. ~*Friendly, helpful, and professional staff. Even when there are 3 classes going on at the same time, it isn't crazy and crowded like it can be at the YMCA or Aqua-Lessons thru the city. Plenty of parking too. read more

Aqua-Tots Swim School Glendale - A view inside the pool area. - Swimming Lessons/Schools Near Me - Glendale, Arizona

The coaches here are all pretty good. Had a bit of an issue with one coach being really impatient with my son, but after a discussion I let her know he feeds off her attitude and if she is being impatient he can feel that and it frustrates him and he will act out more. My son has some sensory processing symptoms and we noticed earlier this year at school. So I was able to explain that to his coach and she has since shown more of a patient understanding towards my son. He responds so much better and has been doing great in his swim lessons. We also love coach Meg! She is Carter's and my 2nd son Braxton's favorite coach. She has My oldest Carter in her class level 3 until he graduated to level 4 about 4 months into it. But she has a great demeanor and my kids love her. :) I go on Saturdays when they have a time slot available for both my boys to go at the same time. They just did a remodel and the pool is larger, viewing area is larger and the changing area is also larger. The staff is very nice here and I recommend them. :) have been going here since July 2015 and soon I will be enrolling my 12 month old in the mommy baby class too. :) read more

Aqua-Tots Swim School Glendale - View from the front desk/door area. - Swimming Lessons/Schools Near Me - Glendale, Arizona

Great staff, great coaches. The flexibility is perfect. I can reschedule whenever my daughter has a conflict.