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    Recommended Reviews - Aqua Works

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    15 years ago

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    Aqua Works

    Aqua Works

    2.0
    (4 reviews)

    Jay, a female collection rep, assisted me w professionalism and…read moreempathy especially since Losing My Parents at 706 Emily Avenue 19021. After many Income questions concerning Monthly income The system and Ms. Jay decided to allow Me A wonderful arrangement which my Husband and I greatly appreciated. Jay is definitely an asset and communication expect Arrangement payment schedules To help individuals such as Myself get back on my Feet And retain my Utilities such as water. Thank you Aqua Jay and Aqua.

    My water bill was around 52-62 average for 2 people. Then I got a bill for 117.00 saying I used…read more9100 gallons of water. A new meter was put in in September. My cycle changes on the 17th when I looked at the meter on I October 24th it said I had used 6, 367.4 that is one week. So I paid that bill thinking maybe I had missed a payment. Then we used paper plates and plastic forks and spoons so I didn't run my dishwasher except 1 time which used 10 gallons . We didn't flush toilets except at the end of the day. They use 1.5 gallons. We have water saver shower heads so the average shower was 3 gallons. I stopped my detox baths for a whole month which holds 50 gallons. Every amount of water is measured and I used up every piece of clothing. I went to the laundry mat one time. Now I get my next bill and it's even higher it's 130.00. How is this possible. I called Aqua they told me to check my toilets for leaks which I did no leaks. Then said maybe outside pipe had a leak. I don't see how all the people I talked to in my neighborhood all had excessive water usage and higher than normal water usage. One woman said she was charged for 28,000 gallons of water. I called Representative Danielle Otten's office and was emailing Josh Finklestien and he was helpful in keeping them from shutting off my water. However I had to file with the public commissioners office I was sent a letter and I am waiting on what I need to send for my appeal. The PUC ruled in AQUA's favor. WELL of course they would they don't care. They are insisting that 2 people use 9200 gallons in a month. That is almost 306 gallons a day. I don't see how when my husband is gone all day. I don't use water during the day except maybe to make a cup of tea. My shower was 3.5 gallons and my husband shower is 2.5 gallons. Flushing the toilet about 8-10 times is 20 gallons. Add that all up still can't see how we are using over 300 a day. I do about 2 loads of laundry a week and that was 29 gallons a load. Still I can't find how we are using 9200 gallons in a month. This is not just me but people in my neighborhood and I posted into neighbors.com and I got a huge response from all other surrounding neighborhoods that this is effecting. Now after all my calls and emails and help from Representative Danielle Otten's office and Josh Finklestien my last bill was 48.00 so I guess my so called "leak" that they insisted that I had fixed itself. So I am now in the appeal process. If you are also seeing a huge jump in water usage please join my group on FB called AQUA and excessive water usage. My name on FB is Kerri Michel Faust if you can't find the group. If you are not on FB you can call my cell at 610-850-4480 or text. Power in numbers!!!! They will not get away with this water gouging!!!!

    Aqua Duck Water Transport

    Aqua Duck Water Transport

    4.4
    (7 reviews)

    Wow! I am not a normal contributor for reviews, but I am reviewing this company, because of their…read moreAWESOME staff and customer support team! These people are TREMENDOUS. while I understand that others may have a paused perspective, all I can tell you is that this company stood by us through many renovation repair delays, and when we finally were able to commit to a water delivery date, they adjusted their schedules and provided everything we needed So while our story is not important, I can tell you that we had many hiccups with the renovation company, and each and every time Aqua Duck adjusted and provided the services we required. In the end, what provided me most with confidence with their services what my call with them this afternoon, when our pool was delayed because of the reno company, and their staff adjusted and when I questioned whether they would be able to do the pool fill this evening their response was that "well, we don't stop until the last customer's water request has been filled." It's 8 PM, awaiting my final dump of water, but I will tell you, I am so confident in their services, that even if that is delayed, I understand because of their commitment and follow-through in their service! Thank you!

    Scheduled water delivery for our pool and spoke to Tim. He was clear on pricing and the process for…read morefilling our pool after liner replacement. He called the day before and day of to coordinate timing of delivery. He was flexible in accommodating us when we needed another load and the guys were cordial and professional. This was an excellent experience. Highly recommend!!

    Aqua Works - watersuppliers - Updated July 2026

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