Peter is so kind, very happy to have such a reliable guy here in Phoenixville and will be sharing…read morehis information with the neighborhood.

The customer service was incredible, and they are very professional and thorough with their work…read more It is a great value for easy fixes, and I highly recommend it!

I have a rental property that needed to pass NJ well water quality standards in order to rent out…read more I had three different contractors give me estimates on the job, but I gave the job to Preferred. Hudson, the owner, displayed such an unparalleled knowledge of water treatment systems and their installation that I gave him the job. I made the right decision. The job was done professionally, Hudson and his assistant worked neatly and efficiently, and my water passed the NJ well water quality standards. I couldn't be more pleased with the job they did. On top of that, Hudson is a great guy to work with. He's very courteous and professional. He really knows his business. If you ever need water treatment, I strongly recommend this business.

This was one of the worst experiences I've ever had with a contractor…read more From the beginning, the owner was unreliable, disrespectful, and unprofessional. His attitude changed constantly--one minute he was friendly, and the next he became rude and argumentative. It was impossible to know how he would react. I also found that he had difficulty controlling his temper, and based on my experience, he was not honest in his dealings with me. The problems began when he accidentally broke a pipe connected to my water heater, flooding my entire utility room. Water covered the walls, floor, and appliances. Instead of accepting responsibility, he blamed the plumber who had installed the water heater seven years earlier, even though everything had been working perfectly before he arrived. He then tried to charge me $300 to repair the very pipe that he had broken. The flooding also damaged my utility room door. Because of the way he handled the situation, the door became chipped and would no longer close properly. He used a crowbar on the door and frame, leaving numerous dents in the frame as well. As a result, I now have both a damaged door and a damaged door frame. Initially, he agreed to repair or pay for the damaged door, but the following day he changed his mind. Instead, he suggested using the TDS meter he had given me as compensation. The problem is that the TDS meter was never a gift--it was part of the bonus he promised if I hired him. He claimed it cost him $130, but I later found the exact same model online for about $10. In fact, one of our children already owns the identical meter for a fish tank. That explanation simply wasn't believable. We also hired him to install a reverse osmosis system. The original agreement was to connect the system to both the kitchen faucet and the refrigerator. After completing the work, only the kitchen faucet was connected. When I asked about the refrigerator connection, I was told there would be an additional charge to complete that connection. I also discovered that the extra tubing and fittings that came with the reverse osmosis system were no longer at my house. Since I had purchased the entire system, I expected all of the unused parts to be left with me. Instead, I had to purchase replacement tubing and fittings myself in order to connect the refrigerator. He also left the work area messy. Rather than cleaning up after the installation, he left me with the debris while taking away the leftover materials. Although he may be good at selling his services, my experience with the quality of his installation work and his customer service was extremely poor. I cannot recommend this company. Paying a little more for a reputable contractor is well worth avoiding the damage, frustration, and additional expenses that I experienced. If you still decide to hire this company, I strongly recommend that you: * Verify that the contractor is properly licensed and insured. * Get every detail of the work in writing before the job begins. * Inspect the completed work carefully before making final payment. * Clarify in advance exactly what is included in the quoted price so there are no unexpected charges later. * Make sure all unused parts and leftover materials that belong to you remain with you after the installation. * Ask for references from recent customers and contact them before hiring. * Read recent customer reviews rather than relying on old marketing materials or decades-old paperwork. Based on my experience, I would never hire this company again. I also would not want anyone else to go through the same frustration, property damage, and unnecessary expense that my family experienced.

Several years ago, I volunteered as a chaperone for my daughter's school field trip to a…read morePhiladelphia water treatment plant. During the trip, I was shocked to learn how perfunctory Philadelphia's public system for water filtering is. (The leader of our trip pointed to an empty plot of land, and announced, "And this is where the tertiary treatment plant would go, if we could afford it....") Soon after, we had Martin Water install a water-purifying system for us, a Kinetico K5. The water tastes so much better than tap water, and I believe it is much healthier for all of us. The water and the filtering system are both terrific, but what is truly exemplary and worthy of praise are the people working at this company. Working with them is like a dream. They are all polite, prompt, considerate, hard-working, conscientious, knowledgeable, kind, patient, and fair. They are also intellectually generous and willing to explain and answer questions. We recently had a problem with our system caused by my mistake while changing the filter. They showed up quickly, and were gracious and apologetic that it took them a few visits to pinpoint the problem. (Usually they can fix a problem right away, but my mistake apparently caused a complication.) They were determined to fix it for us. They were so fair in pricing that I worried that they wouldn't make enough money for their work. I have high standards, and the employees of this company have not only been wonderful, but they have bolstered my faith in humanity. Over the four years we have worked with this company, they have been superlative in every way.

This review is for the Martin Water Conditioning in Altoona, PA…read more Outrageous! The tech who came out was friendly, professional and knowledgeable but the "usual $250 maintenance service' turned out to be $450!! We are on SSD and can't afford prices like that! Disappointing and Outrageous!!

Went above and beyond - excellent service! I would highly recommend Perrone Water Filters, true to…read morehis word!

Great response and very professional . Would recommend and use again. Reasonable pricesread more

We wanted a whole house purifier to get rid of our hard water and chlorine. We met with several…read morecompanies. We were impressed with the product from Pure Aqua and the warranty. The plumber did an amazing job. The company is easy to schedule with and leaves your home neat when they leave. I would recommend them.

From the owner: Enjoy a complimentary water analysis right at your kitchen sink! We'll test your city or well water…read morewith immediate results. Great water quality starts with knowing what's in your water. CALL US to schedule your water test today.

Everyone in the house got sick this spring - even the pets. Had been using Keyes for years, they…read morecame out to check things out "Oh, this thing somehow got bent," the tech said. Somehow? You're the only folks touching the equipment. Whatever it was impacted our filtration. I asked for a water test that day so we knew what we'd been drinking given every living thing in the house was ill. The tech flat our refused. "I'd rather come back in two weeks once these changes take effect." WTH? We immediately had professional water testing done and long story short - heavy metal poisoining. Their refusal to test the water that day (which I have documented and will post here if they push back on this review) was inexcusable. Broke all trust and we've moved on to another company.

Early Saturday evening I turned the water on. Unfortunately, we had no water. This came as no…read moresurprise because our well pump was old. Called THOMAS G. KEYES Saturday evening and spoke to Adam. Adam came out first thing Sunday morning and installed a new well pump. Thank you Thomas G. Keyes for being there for your customers on a weekend. Adam worked very hard in the hot sun, pulling that old pump and installing a new one. He was extremely professional, quite an asset to have!!

Tried to use Tern Water to do a verification of our water quality in our home after reading about…read morethem in the Inquirer. Ordered from the website and received the test kit soon after, no problem. However, the test results that they provided were not accurate. Had several subsequent tests done by them and other companies which contradicted the first batch of test results. Good concept, try and support a local business, but execution was lacking.

I have been very curious and concerned about what was in my tap water. The Tern Know-Your-Water-Kit…read morewas easy and I received my results very quickly. I immediately suggested to my brother he should check it out. It's so quick and easy! It's a no brainer! Do it!

Excellent Service, quick response time. Repaired meter in basement. Technician was knowledgeable,…read morefriendly. Fair prices

Reasonable pricing and got the work done! Had his crew come out and estimate to get the work done…read more The only reason for the minus star is it took some time for them to finish.