We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

I would like to advise anyone interested that this Particular location has a manager, Andrew who…read moredoes not wear a mask or take any preconditions with the current COVID-19 situation. In fact when I asked him to please wear one I was told by him that his corporate office does not require Managers to wear a mask. I am a senior citizen and need to be careful at all times. Not only does he not wear a mask but he does not enforce anyone entering the store to wear a mask either. In addition he has a speech impairment so he spits when talking. It is a nightmare and I will not be going back to that store and will be sure to let my neighbors and friends know about this situation. I don't understand how a corporate store allows this to go on with the increases in COVID-19 happening in South Florida!

Felt a very racist presence. Wasn't welcomed and was just given a dirty look when waiting on my…read moreproducts.

Poor communication and customer service. Apparently it costs extra for them to properly do laundry…read moreif they have to "take the time to read labels". Tried so many of their teams and have never been happy.

From the owner: At Hopper Services, we believe that excellence is more than just a goal - it's a standard we live…read moreby Striving for Perfection in Every Detail Based in Boca Raton - FL. We are proud to serve the most prestigious clients across Palm Beach, Broward, and Miami-Date counties. From luxury homes to vacation rentals, commercial properties, and private transportation, our mission is to enhance every space with meticulous attention to detail and unparalleled service quality.

Our spa needed a major overhaul as the paint was rubbing off and the tiles were broken and rusting…read more I called so many pool remodel companies from Ft. Lauderdale to W. Palm Beach but we received 3 very outrageous quotes and others that said the job was too small for them. I am a review nut and found Blue Magic Pools in Coral Springs , I phoned and Serge made an appointment that afternoon. We received a very fair quote but I was really impressed with his honesty and knowledge. We wanted to add a marble coping and he allowed us to go to his wholesaler to select a gorgeous marble, the selection was incredible. Serge oversaw every detail of the entire job and had his talented team of tilers and electricians along with him. We were given a time frame and Serge delivered exactly when he said. We could not be happier with our decision to trust Blue Magic Pools and Serge, we love to look out at our backyard, it's gorgeous. Thank you Serge, we are very grateful!!!

I had this mess all my 4th weekend. Supposedly was serviced the 3rd and this is what I got. Gave…read morethem multiple chances and got nothing but lip service.

Even though I had been paying on time for service, they let my pool become green three times. The…read morefirst time he said he was away, and someone was supposed to be covering for him. The second time he blamed it on rain. The third time,he said, he'd been in an accident but never responded to texts after that even after saying he would come to take care of the pool. It cost me $300 to have another company clean up the mess

Quick and responsive, good follow up with pictures before and after. Timely billing. Would…read morerecommend.