We've been with Kona for nearly 8 years recently we moved out of the country and stayed with Kona…read moreto care for our pool until our home sells. Last week our pool tech Trevor notified me by text that our pool water level was getting low. I asked him to check the automatic fill valve to which he did and reported back that it was stuck. Trevor is to be commended for his detailed approach and follow through as well as follow up and communication with me. He likely saved me over a thousand dollars due to avoiding a fried pump. Thanks are in order. Please keep it up and give Trevor a big thank you

Thank you Kona, for being such a supportive, understanding, patient and quality service provider…read more Between Lance, Sarah and Dave, we are hardpressed to say who does a better job. Thanks for all you do!

I have nothing but wonderful things to say about Sam and his team! They do an excellent job,…read morethey're extremely reliable and friendly. As a matter of a fact, they even have called me when people have showed up at my house unannounced for deliveries and helped me out. And the real story here is why I switched to Quality Pool and Service Repair in the first place. The former company I worked with showed up on different days of the week, sometimes not at all. I'm pretty forgiving so I moved past that, as long as the job gets done, right? The final straw for me was when I came home at 8 PM after a long day at work and MY DOGS WERE IN THE STREET because the person who serviced the pool did not close my gate. I called, explained why I was upset and was simply told that it probably wasn't all their fault. I decided to end our agreement immediately. Anyway, I thought I could care for my own pool which then turned green and it pretty sad/pathetic. I called Sam, explained what happened and not only did he get my pool all tuned up, he also PROMISED me that they would show up on one day every week so I could lock my dogs in the house. I cannot tell you how appreciative I am and how that one things made me really trust and endorse this company. They're amazing. They're reliable. They care.

Unprofessional, Sam didn't return calls, or emails, I have been with Sam for a few years, and his…read moreprofessionalism started to decline over the past year. He literally complained about a job that I was paying him for. This company is NO longer about quality or customer service but money. Avoid this company. I was paying $145 for FULL service weekly, and was told my pool take too long to clean (after storms...20min per my video footage). He called me this morning at 7:30am, said my pool was "shit" and he was canceling my services without any notification or conversation as to why, and didn't drop off my key. Sam is hostile, unreasonable, and extremely rude. Here is a picture of my "shitty pool".

Weekly service customer. Great service, good value, pool is in great condition and we use it often!read more

Roger does an excellent job of taking care of our pool and spa every week. He lets me know if he…read moresee any issues that I should be aware of, and he makes sure that the pool and spa are clean and always look great!

I live in Rivendell community and our pool gets serviced through E-Konomy Pools. The pool tech,…read moreJared, has been doing a wonderful job maintaining and keeping the pool pristine. The community has never had such a clean pool before. You can tell that Jared cares about the work he does, the pool looks phenomenal after each session.

E-Konomy pool service is excellent. They do what they say they're going to do. They do a great…read morejob. Our pool was looking awful due to debris from recent storms. After economy left, the pool was clean . Jacob does a great job!.

Think twice before hiring Alpha Pools. Our experience involved poor customer service, little…read morewillingness to help when problems became complicated, and service reports that did not match the actual condition shown in their own photos. When concerns were raised, the response was dismissive rather than solution-oriented. Based on our experience, we cannot recommend this company to anyone expecting accurate reporting, dependable service, or genuine customer support.

Quick response; arrived as scheduled and work completed efficiently. Not the least expensive and no…read morefrills but change of sand completed. Did not like where some left over sand was discarded and I asked for a complimentary O ring (since a senior discount was not available) but that was not granted. Brad is knowledgable and professional but the customer service was offered by the keyboard person,Blair, (I think) who answered questions promptly and completely in a friendly manner.

Jesse was ok at first , right after he took it over from Ron, about 3 years ago but has gone…read morecompletely down hill...He doesn't return phone calls unless he's in your pocket doing something for you that day $$$.. His pool cleaners are in and out in about 20 minutes,do a crap job, continue to add Acid to our pool EVERY WEEK, FOR LAST YEAR OR SO, INSTEAD OF SOLVING THE PROBLEM!!We all know a pool can't be brushed, vacuumed, filter changed,baskets cleaned in 20-25 minutes,, that's why they have been fired, I'll do it myself now that I'm retired.... Careful with them,they also will steal, misplace, misuse your pool supplies and tools but deny it when brought to their attention....

I used them last spring and summer, and I had a great experience with their technicians. They are…read morealso very quick to respond online which is great. I only had a couple minor issues with them which I list below. Pros: Quick, high quality services for a great price. Their technicians are skilled, professional, and intelligent. Always had a great attitude and were quick to answer all the questions I had. Pay was very reasonable, and I always had a great looking pool that looked like new. They installed a new pool pump for me, gave great advice on how to take care of my pool, and never once had any issues with their technicians. Cons: The services used to pay were complicated, which led to confusion and frustration. They were initially very understanding but my failure to adapt to it led to some late payments (which I thought were paid) and resulted in me ending the services. I believe shortly after I stopped using Nu Wave they changed the services they used to process payments so you should not have to deal with the same issues I had to. Final verdict: All in all, definitely worth it.

These guys are the worst! Techs have no clue how to take care of a pool properly.we paid extra per…read moremonth for backwashing and it was rarely done. left pool valve in a stuck position with pump off and never returned to fix or notify of issue. Zero stars!

There are a lot of pool companies out there, but Splash Pool is the very best. They are totally…read morehonest, reliable and helpful. I have been a regular customer for over 10 years and have several times had occasion when they have come to solve a problem with the pool and have not charged. Because of the extra service they give upon occasion, I will never switch to another Pool company. I can't speak highly enough about the value of working with Splash Pool services.

My partner and I needed our pool resurfaced, BADLY. The tile was outdated and stained. The sky blue…read morepainted surface looked dull and was peeling and cracking. Pioneer Pools did a great job! They showed up on time and did everything in a timely fashion. Everyone we met was friendly and professional through the entire process. We now have a pool that looks brand new and so inviting! The updated pebble surface looks wonderful! It reminds me of a tropical lagoon. The tile we picked is gorgeous. We can't wait for summer to roll around (who says that in Tucson, AZ?!?) I have included some before and after photos. I am truly impressed at how amazing the pool looks now!

Last year we contracted with Pioneer Pools to renovate our pool to include a new pebble finish, new…read moretile, changing the depth of the pool, new light, new plumbing--the whole enchilada. Bruce, the owner and Dane, the project manager came out initially to look at the scope of our project. They are knowledgeable, professional, easy to work with, and offered suggestions. During the course of the project they came by to check on the progress and were very involved. We also worked closely with Grant, the general manager, with regards to the bid, the timeline, and any questions we had. I cannot praise this company enough. The crew worked hard, were meticulous with the work performed, and made the overall experience first rate. We praise and highly recommend Pioneer Pools for your pool renovation project. You will not be disappointed.