We have been taking our pets there for at least 30 years and have been very pleased with the care…read moreand compassion they have given our pets. They are very compassionate with the owner's to!

It's unfortunate that the secretaries are so rude, because the vets and vet techs are wonderful…read more The first time I called the secretary sounded like they didn't want to schedule my pet and were trying to get me to take it to an emergency vet when they had never even seen my pet, and my pet was not in an emergency situation. I called another time and specifically said I was calling about euthanasia for my cat, and then when I was answering the ladies questions., She cut me off and said, I'm not trying to cut you off but what do you need from me because I have someone else on the other line. Not very compassionate when I was already upset about possibly having to put my cat down. Then most recently I called to let them know that I couldn't catch my cat for the appointment, and the lady said., OH, weeell... that was an extended appointment so that might have a fee attached. Her snarky tone sounded like I had done something wrong, and I told her it's common for people to not be able to catch some cats who get scared about going to the vet. And I said I didn't know anything about the extended appointment or any fee. She again said in a snarky tone that it's in all the paperwork and all over their website. I just looked on their website, and I see nothing there about a Fee. It may be under one of the line tabs, but that feature is currently not working. she hung up on me when I said something to her about her rudeness, and when I called back and asked if she could have a vet call me back, she said no, that she is not going to have a vet call me over something like this. she also told me that if I wasn't happy there that I should go back to the place where I was going. What secretary is allowed to say no that they aren't going to give a message to the vet?! this lady seems to way overstep her role and I think she loses clients for the business. Look at the other Google reviews that talk about the rude secretaries. This is sad to me because I really liked both vets. They and wonderful and spent good time listening about my pets

Got me in on short notice for an emergency. Very caring staff and reasonable prices.read more

I am sure this is a good veterinary service, but for use a bit pricy and we lived in California…read more Our dog had a complete physical before we left California all he needed was flea meds and heart worm at the time. We paid $200. because they wanted to check him over even though they got the report from his California Vet. I called again to set up an appointment to get his yearly shots and they wanted to do another physical and another $200, plus shot fees and I felt this was excessive. We are now with the office my father used back in the day, with younger doctors..

We have been looking for a good vet for our 3 labs. We were involved in the corporate vet syndrome…read moreand felt there was no alternative. Found myself second guessing the vet. Family Paws..... Dr Kwon and staff were incredible. Caring, attentive and found things that were supposedly already taken care of. An excellent private practice DVM. Prices reasonable, they answer the phone and call you back! Very Highly recommend! I would give them 10 stars if I could! Finally feel comfortable with my vet again.

Family Paws Animal Hospital is a wonderful veterinarian clinic! I was extremely anxious to get…read moreChloe neutered after a very scary experience with a spay done by SPCA in New York. Dr. Kwon did an amazing job of reassuring me and she was back in my arms only two hours after I dropped her off. The ladies at reception are also very kind and friendly, providing wonderful customer service. Chloe's stitches look great and the cone they provided me with fit perfectly. Prices are reasonable, scheduling appointments is easy, appointments are quick and the facilities look clean. I would highly recommend!

I had an emergency with my bunny. Although they are not bunny experts and do not claim to be the…read morestaff took great care and research on my bunny's condition until they were sure of her diagnosis. I'm very grateful they tried and did care for Deanie. I was recommend this clinic. I was turned away from 2 other clinics saying they didn't have time for my emergency. I would have lost my pet if not for Dr Dana and staff. They displayed a heart of care for all animals. God Bless them.Our family is most grateful.

I love Soehnlen Vet clinic. They are caring and knowledgeable. Importantly, they are trust-worthy…read more They will not order expensive tests and procedures just to make a buck. They do have three different vets; the care is not always consistent, and you may not see the same vet each time. They do make last minute appointments available for emergencies, but be aware that you may be waiting a long time - the first time I waited 2 1/2 hours, and I was unaware that I would be waiting that long. Also, they don't have cell service or internet service, so the wait feels even longer. So, bring a book, bring work, bring a pillow and blanket and take a nap - you will need something to pass the time, even with a regular appointment.

We've entrusted Dr. Butera with the care of our pets since moving here from Georgia. Her staff is…read moresuper friendly and really compassionate when it comes to handling sick animals. We've said goodbye to two pets since moving to Ohio, and the staff was so amazing and did all they could to ensure peace and comfort during a really difficult time. We just got kittens and the staff was really helpful with taking care of their shots and helping us with their care. We can't recommend this veterinarian practice enough!

LOVE, LOVE, LOVE them!! Dr. Butera and her staff are by far the most knowledgeable, compassionate,…read morekindest people..so grateful to have them in my community...I've had animals (and vets) all my life...i will never leave them...so thankful to them for all they do!

Dr Tripp and his crew are the upmost compassionate human beings on the planet.. I was fortunate…read morefor their assistance in one of the most difficult ones in mine. I cannot thank them enough. Many thanks, Ann Heusser

When it comes to babies, I'm a difficult person, I suppose. I want full explanations -- delivered…read moreas it would be to a colleague; one sniff of being rough, lacking genuine empathy, or otherwise failing to meet my sometimes-unrealistic expectations, and I'm researching other vets. My family has brought their animal-people to Countryside for decades now, and my dad and I have made our puppy the newest Dr. Tripp patient. I haven't encountered a single thing that rubbed me wrong. They care and they prove it through their high standard of dedicated care. I didn't feel like human chattel, either. Dr. Tripp still shares stories about my mom bringing the dogs in; they actually get to know you and your pets. So yes, I can confidently recommend the Countryside team. I've heard their prices are also lower than many in the area but I don't know that firsthand. Good people.

The entire staff at this office is professional, caring, and compassionate. They were incredibly…read morekind when I recently had to say goodbye to our dog after having 12 years with her. I will never go to another vet ever. I appreciate them so much

They are a scamming vet office... That I think just gets off on putting dogs to sleep!! and then…read morescam people out of hundreds of dollars and still leave with out your pet!! If you love your pets don't take them to this vet office ever!!! This is not a passion of this office but simply jobs!!! Not caring at all!!! Good luck to you and your pet if you go to Navarre Animal Clinic...

Hours are non existent. I called twice this month for ill cats and both times was referred to go…read moreelsewhere. The sale of this veterinary practice must have been a gold mine for the owner, but selling it to a corporation is a big middle finger to all the clients who have been going there. They no longer seem to have pet health care as their mission when they refer their own patients elsewhere. Pretty poor business model, they don't even book appointments.

The Dr went above and beyond to help save our beloved Bambi…read more Would recommend Dr Heather for all of your 4 legged family members!

Very nice veterinarian. Fee was quite reasonable, and they were very understanding. It was pretty…read moreeasy to get an appointment, and easy to get there