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    Aquatech Pools and Repair

    3.0 (2 reviews)
    Open 8:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Aquatech Pools and Repair

    Pool maintenance

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    2 years ago

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    Van Dorn Pools & Spas - hot tub cover with white LED lighting

    Van Dorn Pools & Spas

    (13 reviews)

    I do not recommend this company. They do not value your…read moretime, and the entire experience was a frustrating waste of mine. First, I was required to drive over an hour to their showroom for a completely unnecessary appointment--just to be shown pool options that could have easily been reviewed at home via email or a catalog. After that unproductive meeting, I was told someone needed to come out to evaluate my property. I rearranged my work schedule for this appointment, which was set between 7:30-8:30 AM. No one showed up. I received a voicemail at 8:30 saying he would now likely arrive between 10:30-11:30. That's a 3-4 hour delay with no prior notice. Since I had to be at work by 11, I called him back to say that wouldn't work. When I reached out to the owner to express my frustration, he was dismissive and rude, downplaying the situation by saying the rep was "just going to be a little late." A four-hour delay is not a minor inconvenience--especially after I changed my work schedule to accommodate them. This company clearly lacks professionalism and respect for clients' time. I would look elsewhere.

    We are repeat customers of Van Dorn, that didn't learn our lesson first time around. My review…read moremirrors many of the other negative reviews. Our radiant pool was partially installed last fall, they returned 2 weeks ago to complete the installation. We received a cheap tarp to cover the pool thru the winter (we were promised a pool cover then told that a cheap tarp was the "pool cover"). There was no "pool school" which was needed as this is our first pool. They men that finished the installation just dumped 2 bags of shock chemicals directly into the pool and said it would be clean in 24 hours-that's it!- and left. We were missing pool vacuum that was ordered and paid for and not delivered. Now had to hire a professional pool cleaning company. Basically once they've been paid their service is awful. DO NOT USE THIS COMPANY!

    ABC Pools & Spas

    ABC Pools & Spas

    (2 reviews)

    Visited ABC today in hopes of ordering a 6K hot tub. I was treated as a big inconvenience. The…read moresales lady, and what I assume was her supervisor, didn't want to assist with an installation question or even make a sale. When asked if they wanted to make a sale I receive no answer. Think twice before making a large purchase here. I know now that ABC DOESN'T mean Always Be Courteous. I'll spend my money elsewhere. D.R. Baltimore

    This had to be one of the worst places to get a spa, we had ordered a spa in early June and we were…read moretold to it would be here the week of July 5 and I did not show up and we did not get a call about it not being delivered. We have called many times and NO ONE has gotten back to us on several occasions. When we finally got to speak to Dawn, we get excuses like; the people making the spa only speak French and I can't understand them; I did try to call you back but called the wrong customer and didn't try you again; the manufacturer decided to make another spa and hold up your order to ship them together and if you call and I do not have any updates for you I'm not going to call you back!!! So, today is July 24 when we came into the store and Dawn said she was going to file a piece of paper and she would be right with us... 12 minutes later she came out and was shocked to find out it was us demanding answers as to the delivery date of our spa. What kind of a general manager states that if she does't have any update she's just not going to bother to call a customer??!! BEWARE! Great deals horrible customer service!

    Fluid Plumbing & Heating

    Fluid Plumbing & Heating

    (18 reviews)

    I Didn't Just Find a Plumber, I Found a Family…read more My first call to Fluid Plumbing & Heating was for something small -- a minor toilet repair that most companies probably would have brushed off. But Brian O'Connor treated my little repair like it was the most important job on his schedule. That told me everything I needed to know about how this company operates. So when I discovered a leak in my hot water heater, there was only one call to make. Brian picked up the phone after hours -- let that sink in -- and had Rob at my house first thing the next morning. No waiting around for days, no runaround, no voicemail abyss. Just real people who genuinely care about their customers. Rob and his apprentice arrived on time, were thoroughly professional, and took the time to explain every step of the process so I understood exactly what was happening and why. I want to give a special shoutout to Rob's apprentice -- this young professional is just starting out in his career, and if he's any indication of the caliber of people Fluid brings on board, this company's future is incredibly bright. As Rob put it, I'm not just a customer now -- I'm family. And honestly? That's exactly how they made me feel from day one. From a tiny toilet fix to a hot water heater emergency, Fluid Plumbing & Heating has earned my complete trust and loyalty. If you're looking for a plumbing company that treats every job -- big or small -- with the same level of care and professionalism, look no further. Call Brian. You'll thank yourself later.

    I recently had the pleasure of working with Fluid Plumbing & Heating to ensure that my plumbing was…read morevented properly and my water heater was up to code. I initially contacted the company regarding a shower issue. Brian contacted me and we discussed several concerns with my home. He was extremely patient and educated me on terminology to fully comprehend what was needed to resolve my issues. We made an appointment and Brian stopped by to repair a pipe on my water heater. Brian is EXTREMELY professional and so down to earth. He repaired the pipe, took the time to look at my plumbing issues and advised me on the best route to move forward. I had another company come out earlier that week for a similar estimate. The work the other company suggested would have been more invasive and would have required several drywall/tile repairs. Brian is extremely considerate and understood my concerns regarding my home. He said "let's try the least invasive route first" and I received a quote within a day. I then coordinated with Rob to schedule the work (which also included installing an expansion tank for my water heater). I met both Rob and Daniel this past Wednesday and it was an absolute pleasure! I stayed out of their way and I have so much respect for their work. They resolved all of the plumbing issues before 5 and brought everything up to code. I've been dealing with these concerns for 10 yrs so I screamed when I saw that everything was resolved. Their work was extremely thorough and they tested everything prior to leaving. I have so much respect for their ingenuity and practicality. My house was cleaned prior to their departure and everything now runs smoothly. I am EXTREMELY thankful that I went with Fluid where other companies left me a little hopeless. This was a great experience and I look forward to future work with this team of AMAZING, kind & knowledgeable professionals!

    Aquatech Pools and Repair - poolcleaners - Updated June 2026

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