Carlos from Extreme Marine moved my fish tank. He did a great job. Very careful and my tank is set…read moreup in it's new home with happy fish. Thank you

This place is awesome. You can see how the owner takes care of everything. The first thing you see…read moreis the impressive saltwater aquariums with fish and/or variety of corals being grown. The owner is very helpful with customers, from beginner to experts in the hobby. I was able to get a short body super dragon flowerhorn cichlid for my 75 gallon aquarium through Extreme Marine. If you are familiar with these fish, they are little hard to come by, but Extreme Marine helped make it happen. I look forward to raising my fish and buying my supplies necessary from Extreme Marine.

We are so lucky to have Reds Ranch Animal Rescue in Ojai. They've taken two injured animals from us…read moreand gave them great care. They even texted us updates! We can't thank them enough

We found a baby skunk in our backyard on a Sunday evening and couldn't find any animal rescue open…read more Reds Ranch answered the phone and offered to meet me half way to pick up the little guy! Our family was so grateful we found him a home and appreciate Reds being so willing to help!

I bought a small water pump from aquatic jewels several years ago and it stopped working. I went to…read morethem to buy a new one. They didn't have it in stock and asked me to leave the pump with them so they could figure out how to re-order one. In less than an hour, they called me back and told me they fixed my pump. When I went to pick it up, they showed me how I could fix it. And they didn't charge me anything! They take pride in the service they offer as a small business.

Owner did not take responsibility for defective tank and provided dishonest information.read more

This is just what anyone in the hobby needed! These guys who own the place really know what they're…read moredoing! They have a great selection of fresh and salt water fish and corals. Ask about their tarantulas too!

Bottom line: amazing reptile shop that employees enthusiasts…read more Are you looking for a place to buy a reptile? Do you need lots of help and materials? This is literally the place you need to go. My son has been begging us for a snake for years, and as he is pretty young, we didn't want to just dive in with it. He's in sixth grade now, and his little sister's in third grade. We figured they're probably old enough now to be able to take care of a reptile. I had seen this place advertised previously and we happen to be down in Ventura so we went and checked it out. We talked with who I would imagine is the owner, an extremely knowledgeable person who also happens to be friendly and helpful. He gave us what I would call almost too much information as we are brand new two the whole reptile thing, there's so much to learn and there's so much knowledge he wanted to impart on us The kids are interested in a baby snake of some kind, and we were lucky enough that they had a fair amount of young snakes in the shop of all kinds of different exotic varieties. We ended up taking a small python home in our kids are over the moon with it. It's a beautiful creature and they had a lot of of the items that we needed in stock there to be able to set up our terrarium correctly. I would highly recommend the shop, as everybody we spoke to there was very kind, professional, and knowledgeable. We will definitely be back

Today is a Saturday at 350pm and the store is closed. I drove from far away. According to google,…read morethey should be opened till 7pm. And to top it off, they are closed for the next 2 days. Also, I have been calling them for the last few days to see if they have what I need and they NEVER answer the phone. Very frustrating and inconvenient.

TLDR; this place profits off of living animals that are actively hurting each other due to too…read moresmall cages! See photos I never leave yelp reviews but I was completely disgusted about the welfare of the animals being kept in this store. They have WAY too many chickens being kept in tiny cages. I noticed some of the chickens pecking on one particular chicken's back / rear. Then I noticed blood on the chickens beaks and looked closer and the poor chicken is bleeding all over and is basically being eaten by the other chickens. I let the person behind the counter know and she looked horrified. I told her I think there are way too many chickens in the cage to which she agreed. She promptly removed the chicken and another employee told her to put the chicken in another cage that had a single chicken. I asked if they had anything to apply to the wounds and the guy looked confused and said yeah and disappeared to the back. I once again noticed the other chicken start pecking at the chickens bloody rear and told the guy once he came back that it should be by itself. He moved the chicken and sprayed something on its wound. I wish I could've taken the chicken but I don't have the means or space. To the owners - you absolutely shouldn't be selling chickens / other live animals. You clearly don't have the space / enclosures needed to house that many chickens and you clearly don't care about the animals you're selling. Your employees seem to have a lack of knowledge on animal care and should be trained to know what to do to care of injured animals. This is clearly an animals-for-profit type of pet store that anyone who loves animals should absolutely avoid. I usually avoid this place because the birds already sadden me, and I've heard of the poor care given to the live animals. I'll absolutely never return and I really hope the owners think hard about keeping these living animals. At the very least, keep a smaller amount. It doesn't seem like they're even selling much of these animals. It's just cruel. I'd like to know what happens with their chickens once they're too large for these tiny cages!

This pet store is the heart of Ojai. The family owners truly care, and it shows in everything they…read moredo. The employees are incredibly helpful and genuinely knowledgeable about all kinds of pets--you can ask real questions and get real answers. We've purchased birds, lizards, and all of our dog food here, and the care is always top-notch. It feels like a family experience every time you walk in. Small-town vibes, honest people, and way better than supporting big corporate pet stores.

So... this is a story, we went up to donate supplies and stuff. Like the good husband I agreed to…read more"just take a look at the cats" . Our new baby Dexter glued onto my wife. She held him.... Long story short we took a cat home.... The staff is incredible. The facilities are clean. This is where you should donate! They do such a good job. They are amazing. If you don't have an animal or want a place for money to go to an amazing purpose this is the place

I hate this place. When my cat was young, they refused to spay her because she was "too old". Well,…read moreshe developed mammary cancer. Thank you for murdering my cat. Now that I'm an adult and we've learned a lot more about cats and spaying as a society, I realized they were lying, incompetent, or both. This was back when I was in middle school. I'm 35 now. Based off other reviews, they haven't improved.

I have a 2 handraised budgies and 1 handraised Bourke that I got from the shop owner, Amelia. They…read moreare the picture of good health. In October I fell madly in love with a 'Princess of Wales Parakeet', who had been attacked as a baby and was missing part of his beak. (This bird, Cosmo, was NOT from Birds & Bs) While he's still young, Amelia has been grooming Cosmo's beak every week for months, little by little, to help his beak grow out in a way that helped his underbite, and prevents splitting. The progress he's made so far is remarkable. She has been so patient and kind, explaining the process in detail along the way. I know Cosmo is living his best life thanks to her. We are forever grateful.

I just love(d) Birds and B's, nothing but positivity and delight when visiting there…read more 10 years ago I adopted a double yellow, headed Amazon. She is the light of our lives, and Kim at Birds And B's has taken care of her since the day we brought her home. She offered sincere care, concern and incredible knowledge about the Amazon Parrot. Echo is now 10 years old, and as I do, every month or two, went to retrieve my supplies, that were needed for her. To my surprise, the business had been sold. Not a problem as I introduced myself to the new owner, and carried on with my purchases. I have to say, I have continued to shop here, as the quality of merchandise had always been the same, and I expected nothing less. I was wrong, unfortunately, and I've decided to take my business elsewhere, at this point. This was not an easy decision as I love the "Mom and Pop" vibe, and I'm MORE than happy to keep these types of businesses alive, and support them, in my hometown of Ventura. I tried my best, with the new owner, even had Echo groomed there two times, even though I never felt like a valued customer. In fact, I felt like she didn't even like me, which is crazy. I would come in, say hi with a smile, and was treated with just a stare. 7 out of 7 times, I would stand in line for SEVERAL and i mean 10's of minutes, while she talked with ONE person. Did not know who that person was, It seemed, she would make up conversations just to not engage with me. I would always buy toys, food, even want to ask about new products, but she was completely uninterested. I consistently gave her the benefit of the doubt, but finally realized it wasn't me and there was nothing I could do about it. The last visit I made, I walked in, and surprisingly saw a familiar face, an old employee that had worked there prior, to the new owner. It was literally the best visit I had had, and I made that my last as I saw the attention that the old employee gave immediately, and knew then, i would not be returning. I gave it one last attempt, and I called in for a grooming appointment; early by my standards, which surprised me because I had JUST been in there, but realized I don't think her nails were even addressed [trimmed] on that final grooming. That was the final straw. Wish me luck, as I know the care for exotic birds are limited, locally, when it comes to GOOD care, but I just won't take the chance anymore. Simply said; I DO NOT RECOMMEND THIS PLACE AT ALL. As you can see, i PREVIOUSLY, HIGHLY recommended it I'm being very nice by giving that extra star, as I don't want my review to be questioned at all. This is 100% fact and I have given her more than ample opportunity, even questioning myself ‍ Ugh, so excited to MOVE ON