I have used whips for the last 7 years. They are reliable and know what they're doing. They open it…read morebefore memorial day for us, and then close it right after Labor Day. In between they clean it once a week and all we have to do is go out and enjoy! Honestly, it has been such a relief to have them take care of our pool. Why this business would get anything less than five stars is beyond us!!

terrible customer service, tells you one thing then leaves you hanging. workers are awful! Service…read moreis awful! Do not hire them, go with a real pool company.

Phil has replaced a defective water faucet, leaking toilet( wax ring needed replacement) and most…read morerecently replaced our wood deck spindles and hand railings and stained the whole deck. He's reliable and takes pride in his work.

Called this guy a week and a half ago. We exchanged numbers and information. Set up an…read moreappointment for last Thursday, April 23rd 2020, between 10 and 12:00 PM. He didn't call or show up so I called and left a message around 1:00 PM. It's now the following Monday and I still haven't heard back from the owner/operator. He may be a good guy, he may be a great plumber, but he's a lousy businessman. If he was in over his head or tied up all he had to do was call and we could've rescheduled or even canceled and no harm done... instead he just ghosted me. No way to do business in the age of the internet. Your experience may be different but don't say nobody warned you.

Don't bother with this guy for a pool install. Bought an above ground pool in April and arraigned…read moreto have him do the install. I was told 5 weeks on 4/25 . Inquired again on 5/28 and he responded on 5/29 that he was still a week behind. inquired again on 6/11 by text (I can see it was read) Still no response as of 6/16. I texted again on 6/16 and said dont bother. If you cant or dont want to do it? say so. BAD customer service by not returning inquires. I highly do not recommend.

I needed my above ground pool drained. He got back to me quickly, and gave me a good quote. He was…read moreable to get it drained relatively easily, in about 3 hours. He showed up on time, and figured out the best route to the storm drain as there was not one close by, as to not flood any other properties.

I moved it on a home I purchased in Feb 9. I had Hudson River hot tubs come look at an existing hot…read moretub that wasn't working . They told me the issue , they took it away and replaced with a very reasonable hot tub that was a great price and works awesome

Jerry is so experienced and has so much 'hot tub knowledge', he's become our 'go to' for anything…read morerelated to our tub. He's easy to work with, reliable and someone you should consider when it comes to hot tub management/maintenance.

Frank and Mike Del Gallo are not just pool builders - they are artists!!! They worked with the…read moreshape of our backyard, and every design suggestion they made was spot on. Not only do we have a gorgeous pool, we have an amazing concrete patio complete with lymestone steps and retaining walls built from the rocks unearthed during the dig. I could have never even imagined how beautiful our pool could be. Every person who walks into our backyard wants to know who built our pool and patio! The building process was quick and easy- the crew is professional, shows up on time, and works beyond hard until every last detail is tended to. When you hire Del Gallo you will get a completely unique, beautiful pool!!! Highly, highly recommend!

Showed up late for the estimate appointment..... gave me brochures for an unground pool, when I…read moretold them I was interested in above ground as well. Told me he would work up an estimate, I was ghosted!!

From beginning to end. Professional and kind. Installed all new equipment for our above ground…read morepool. Definitely a 5 star business

I have used Pro Dive Pools to service my pool since 2022 when I moved to NY. I am very happy with…read morethe service they provide. The office manager is very responsive and helpful. If I leave a message, I get a call back shortly thereafter. The team has opened and closed my pool a few times and have done a great job at a reasonable price. They don't just come and go. Jeff, the lead always takes time to discuss the pool with me, share information and help me be self-sufficient. Highly recommend them.

After receiving quotes from a handful of businesses in the area, we decided to hire MC Pools to…read morebuild our inground pool. Before we signed a contract or put down a deposit, Carl was patient and more than willing to answer our many, many questions and walk us through the process and options. He did a drawing of what we thought we wanted and when we wanted to make a few changes he quickly did it with no problem. Carl is very knowledgeable about not only what works best but also what looks best. We put a lot of trust in him as this is our first project of this kind and we're so glad we did. We never felt rushed or pressured or that we were being an inconvenience with our questions or changes. He is also very responsive, he never left us hanging, waiting for a response when we contacted him. One of the great things about MC Pools over other builders we contacted is that they have the ability to build the pool you want so you're not forced to pick something from a catalog. You can create a custom build like we did. Another positive, in my book, is that Carl includes (pretty much) everything in the quote, giving you the full picture of what the final cost will be. Other companies give quotes but don't add the other necessary items/services such as electrical, hauling away fill, etc so you think you're paying less but end up getting hit with costs you hadn't known about until later on. Carl adds all that in up front. Plus he included some things that other companies don't such as 2 lights for the pool, 2 skimmers, a safety cover and an upgraded handrail. *One huge bonus for us was the discount they offer for first responders (my husband is a volunteer firefighter).* The build itself was smooth and followed the timeline we were promised. When Carl came for his final walk-through to make sure we were happy I could not come up with a single thing I wasn't thrilled with (that's never happened to me before ). Every detail is perfect and our pool is gorgeous, we couldn't be happier. Details about the pool: it is 16 x 37 (with the bump outs). We added a bench seat to the bump out in the deep end (see picture) and we are SO glad we did, everyone loves it. It's a place to hang out while in the deep end and such a great feature. The kids especially love it because they can swim across and have somewhere to "land". It also doubles as a step to get out of the pool. We wanted a larger shallow end since we know that's where a lot of people hang out so we adopted for an extended shallow end (16 1/2 feet). The chlorine is salt water and we chose to have a cartridge filter and added a gas heater. The coping and concrete are stamped and dyed. Another detail worth mentioning, the contractors that MC Pools works with are top notch. The concrete company, Capital Concrete of Albany, went above and beyond to give us exactly what we wanted and helped us design and choose options when we asked for input without being pushy. They worked through the weekend to help get our project finished as soon as possible. The electrical company was also top notch. (I can't recall the name but I'll add it when I figure it out). We are SO glad we chose MC Pools for this large project, we couldn't be happier! Thank you, Carl!

From the owner: Proudly serving The Greater Capital District, MC Pools offers services such as, In Ground Pool…read moreInstallations, Openings, Closings, Renovations, Liner Changes, and many more! Family owned and operated, we strive for nothing less than perfect!