Worst customer service ever!! We've had a leak in the spa since this past summer and after speaking…read morewith at least 3 people, got quotes, divers, etc they STILL have not fixed it and now we're planning to close the pool for winter. That's fine if they don't want money for the quote that they gave us to fix the pool, I will gladly take my business to someone else that will take listen to what we're saying "Yes, please fix our spa." "I would like for someone to come out and fix our spa." "When can someone be here to fix our spa?" and actually FIX it!! Geez can people not do the job that they're asked to do? Why do we have to jump through hoops to get anything done? Not even star worthy, but giving 1 simply because they do come out and clean the pool once a week. Just can't get anyone to fix the problems we've been having.

These guys are great. First of all they did a beautiful job installing the pool/spa. They did all…read moreour stonework around the pool and created a fabulous looking creek. The owner, Jay, is a diligent worker and is honest in his dealings with clients. They answer my calls or emails promptly and 'fix anything that needs fixing'. Perfect.

When we came to Premier, we were coming after a bad experience with a crooked contractor. The…read morewhole team at Premier set off to make us comfortable at every step. The process was amazing! A weekly check in, ensured no confusion or misunderstandings and our Construction Manager, Karl, was top notch! We were very well cared for and the quality of the pool is outstanding! Thanks to the team, our confidence is restored. 100% recommend Premier Pools and Spas of North Nashville!!

Great to work with! Great communication. Kept us updated every step of the way! Would highly…read morerecommend.

This company scammed my family out of over $200 by allowing another customer to use our credit card…read moreto purchase supplies for their hot tub. When we sold our home, they gave the new home owner access to our account and all of our financial information. We saw a credit card charge show up and when we inquired about it, we were told that it was procedure to change the name on the account and leave all financial and private customer information on the account. For over a month now, I've fought with them for a refund and the credit card company is even having trouble. It's been a nightmare to deal with and maybe a bad review will wake them up. If you are a customer who may be moving and selling your home with your hot tub, beware! You may want to cancel your credit card accounts before they give your info away.

have had a Hot Springs Spas for several years and pleased with product. But recently had an issue…read morerequiring service and it was incredibly poor. On two occasions, a date was set to come and repair but no one showed up despite me waiting all day each time. Then on two separate occasions, following this, left a message to try to set up additional dates and got no response. can't imagine how Service response could be any worse.

We chose FOX POOLS to open our pool this year. It was by far the best service we have had in 8…read moreyears of pool ownership' They not only cleaned, they tested all equipment including heater and uv filter.It was all perfect when they left. Our technician JOHN was very knowledgeable. This guy knew his stuff and the quality of work showed that. Thank you John and FOX POOLS HENDERSONVILLE TN. Grateful in Goodlettsville David

Marci told me I needed to clean my pool before they would come out and close it. I bought the…read morechemicals recommended from their store and got it cleaned up. Upon getting it cleaned, Marci then told me they aren't accepting anymore closings although I tried to schedule the closing weeks before. I gave them 2 stars as the other staff was extremely helpful and didn't just tell me to watch youtube videos.

Volunteer pool has been taking care of my pool for 2 years and always does a great jobread more

From the owner: Pool Maintenance, Fishing Supplies, Pool Supplies, Hardware Supplies, Pool Installation…read more Products: Candles, Cleaning Supplies, Electrical Supplies, Fishing Poles, Fishing Tackles, Janitorial Supplies, Outdoor Supplies, Paint, Plumbing Supplies, Pool Chemicals, Pool Floats, Pool Toys, Spa Chemicals, Garden Seeds, Appliance Parts, Hand Tools, Trailer Supplies, Light Bulbs, Live Bait, Gloves, Pool Pumps, Pool Filters, Pool Vacuums, Hunting Blinds Services: Above-Ground Pool Liner Replacement, Pool Filter Sand Changes, Pool Repairs Brands: SharkBite, Poolife, Hayward Pool, Breezesta

Knowledgeable team and friendly service can be found at Leslie's in Hendersonville! Literally had…read morethe product I needed on the counter waiting for me before I entered the store!!

I would not recommend going here. These people messed up my pool so bad. Two other pool companies…read morein town even agreed with me and said they should've never had me put all those chemicals in within the period of timeframe. When I went back and was having issues with my pool, they said it couldn't have been what they recommended. Funny how my pool was clear and working great before but once I put the chemicals in it messed up my filter, but of course they would not take blame! I have it all printed out to confirm and followed it step by step. They just try and sell you more chemicals and more chemicals. Also if you have an issue, have fun calling into a corporate call center where no one speaks English hardly. You can't even cancel an appointment with your local branch. You have to call in to a call center! so over companies like this! stick with your local pool companies where you will be way happier!

I highly recommend the Spa Guy, specifically Buck. I reached out to him for a frustrating leak on…read moremy imbedded hot tub. Despite being very busy he promptly responded and walked me through a repair saving me hundreds of potential dollars. He was able to diagnose the probable repair with only a description and brand of hot tub. Amazing customer service from Buck!

Very responsive and knowledgeable. Replaced a pump on older VitaSpa. Reasonable part cost and…read moreinstallation. Everything went smoothly. He even showed me a few preventative maintenance items I could easily do to keep other pumps from failing. Thank you Spa Guy, you rock!!!

Jason Perry of Perry Pool and Spa installed a swimming pool in 2014 for us. We received 5…read moreestimates for putting in a pool, and it was by luck in talking to a former neighbor, that we found his business. His business has an excellent reputation. He was very easy to work with, has an excellent crew, and is very knowledgeable about pool placement, drainage, construction, etc. Jason works, inspects, and is on site continually throughout the process. More than 4 months after our pool has been completed, he still comes out regularly or sends a crew member, to make sure all is running perfectly with the pool. We very much appreciate the way he runs his business and his customer service. We highly recommend Jason Perry of Perry Pool and Spa.

I do not know how this company could possibly get 5 stars! One star is too many…read more Unless you are building a multi hundred thousand dollar pool , once the pool is completed you will be ignored. They promised to install lighting and they never did. I have been complaining for 2 years my skimmer and sweeper are not functioning properly and they NEVER addressed the problem The service man comes , throws in some chemicals and is gone in 2 minutes No matter how many times I called to address the problem NOTHING WAS EVER DONE. I just fired them and another pool company will take over Cliff S