Getting an appointment was easy. Service is fast and straightforward. It did not take me an hour…read morefor the change oil service.

Great mechanics, friendly and honest. The team at Glenn & Sons never does any unnecessary work. We…read morehave been going to them for over 20 years and they are fabulous!

Glad to see the long time owner has retired happy. Have used Nedza for many years for great auto…read morerepair. Tried to go there today with the new owners for a LOF/rotate as a called in waiter appointment at 8:00AM when they open. Worker drives in and unlocks doors at 7:52AM, I wait until 8:00 to go in. I immediately notice, in my opinion, that the shop is just a shambles. Look, car repair shops aren't going to be a pristine environment. This was an absolute hellhole compared to how Nedza usually was. Piles of OilDri, torn hunks of cardboard packaging everywhere on the floor, and piles on various used parts strewn about. Motorcycle parked so you couldn't get to the waiting area. There are three lift bays for cars, one being a drive up/on. My service would need a non-drive up/on. Those two are in use. So, they aren't ready for my appointment. The poor worker hears us come in, and immediately is calling on his phone, and hands his phone to us on speaker to chat with someone named Luis/something/didn't get a good look at it. I have no problem with anyone being employed anywhere, but this poor man can't communicate with me. "Whatcha need?" (WTF is this question?) "I had an appointment at 8 for a LOF/rotate." "Oh yeah. I am out doing a test drive on a car right now. Be there in a bit. Just give your car keys to him." (He took the car home with him to test drive?) Feeling uneasy, I give my keys to the worker guy. Walk outside and then in the outside door to the waiting room. Decide that with a repair shop floor that looks that bad compared to the years that I have been a customer that I don't want them touching my car, I go back in, ask for my keys back and leave. Nedza was great for many, many years. I sort of feel bad that I won't use the new owners after this.

I have gone to Nedza's for 37 years. They have taken care of:…read more1980 Plymouth Horizon 1984 Chevy Caprice Classic 1987 Cadillac Cimmaron 2000 Olds Bravada 2000 Toyota Sienna currently with 300,000 miles and running great 2013 Ford Escape 2012 Nissan Murano currently with 186,000 miles and running great 2017 Honda Pilot Touring that belonged to my daughter but recently was sold with about 80,000 miles on it. They have ALWAYS been reasonable in their price, always attentive to my needs time wise, and do what they can to keep the vehicles in good shape! They are fair in their prices and I have recommended them to a number of my friends! I will continue to do so!

Very prompt diagnosis. Detailed explanation of everything that needed or might be needed done…read more Nothing extra done without talking to me. Offered me a free loaner several times, as the repairs were lengthy. John's was highly recommended to me by a friend in the business. I felt my car was in the hands of honest, skilled professionals.

I've known the owner Mark and worked with John's for several years now. They originally helped me…read moreout big time by finding a refurbished motor for my Subaru '18 Outback, and got it installed quickly for 40% of what the dealer wanted. Since then, I've had various minor issues with the vehicle including a tire pressure gauge, which required several visits before the problem was actually diagnosed and addressed. Mark did not charge me for the subsequent issues, which was very much appreciated. I almost feel as though we are co-owners of the vehicle. He clearly is interested in a long term relationship based on trust and value, and that's why I unequivocally endorse him and his shop.

Great experience. The mechanic was honest, professional, and took the time to explain the repairs…read moreclearly. The work was completed on time, and my vehicle is running great. Fair pricing and excellent customer service. I would definitely recommend them to others.

would strongly caution anyone considering this business...They were very friendly over the phone…read moreand initially seemed helpful in person, but the experience quickly went downhill. The "diagnosis" amounted to briefly checking and SMELLING the gas cap, yet we were charged $150 for that alone. Afterward, we were told we owed an additional $75 that had not been clearly discussed upfront. When we questioned the extra charge, we were told the balance could be sent to collections, which felt unnecessarily aggressive given the situation. The biggest issue was the lack of transparency around pricing and what services were actually being performed. If you do choose to work with them, I highly recommend getting a detailed quote in writing before agreeing to anything. Overall, this was a frustrating experience that left us feeling taken advantage of during an already stressful time. So disappointing. EDIT: Sent threats and called me names after leaving this review... Screenshots attached. Saw his reply To this post, we sent $75 before you came and $75 after you showed up. That would be $150. Then, sent you the other $75 today after you decided to cuss out my boyfriend and threatened him multiple times. Not sure where the hostility towards us came from, but I do hope this review helps others save their time, energy and money from dealing with someone like yourself.

Friendly, honestly answered questions and explained details. Pricing is good and fair. Quality…read moreworks performed well and within estimated time frame. No issue using coupons available at their web site. Trustworthy. Glad to find this gem!

Love this honest business of hard working people! Highly recommended car shop! Easy to talk to…read moreabout concerns and cost. My opinion is that this shop is money well spent. Quality service!

When you find a mechanic that is not only honest and precise, but just a great all around…read moreindividual, you've hit the jackpot. I took many automotive classes back in the day, and I used to do most if not all of the repair work on all of my cars. Unfortunately, in this day and age I no longer have the time to do so. As many of the people around me would tell you, I don't just trust anyone to work on my vehicles. Give Automotive Repair Services a try and I'll bet you'll find yourself a lifelong mechanic/repair facility. I've been very impressed with all the work they've done for me as well as the paintless dent removal performed. It can be a bit tricky to find the ARS shop but it's worth it! (located right in the same retail business block of businesses as Ed Olesky auto body 1/4 mile before Bonner and Rt 12)

I can not comment on how good they are, as they have only done some simple jobs for me. (Who knows,…read morethey might be great--I hope so). But those simple jobs have been done correctly, quickly, and in a very friendly manner, at a fair price.

When you're in need of a mechanic, it's usually a roll of the dice and you walk in the door with…read morethat sick feeling. Your wheels are down, you have no idea why and you don't know this guy you're about to talk to from Adam; you're praying you're not gonna get taken for a ride. Well, you may not know him, but I do. Mike at M&B Garage has worked on my vehicles for more than a decade. Mike has never steered me wrong, he's never screwed me, he's never not done top quality work and he's never failed to impress me with his professional skill and as a person. Mike IS without a doubt a guy you can trust. A guy that will be 300% honest about what needs to be done, and what can be done, and what he can do. I am telling you, Mike @ M&B garage is THE guy to go to if you need a mechanic. Put your baby in Mikes hands, I promise you he will take very good care of her. As a person, Mike is a heck of a nice guy, but a one man show for the most part. So, let him call you. He will. He's a man with integrity and honor. You and your car are both in good hands.

I took my car in a couple of time to get fixed and always got a fair price and great work. Recently…read moreI took my daughter's car in. He did a full inspection of the car and told us it was a transmission, he said he did not do transmissions but gave us a referral. He did not charge us for anything. Great Honest People!!

Bunch of scammers selling defective parts and then would not return money. Waste of time to do any…read moresort of business with these crooks

I am a manager at a transportation company. Anytime one of our trucks break down or get stuck. I…read morecall Mike's towing. They are very dependable, Diane in the office is very friendly and keeps me informed on when one of her tow drivers will be on the way. The tow always gets to our driver in a timely matter and the tow operator is always friendly. I would highly recommend for personal use and commercial vehicles. They are the best around.

Charlie and Matt have been wrenching on my trucks and my family cars for quite a few years now…read more They always get me in quickly, and then once were done shooting the shit for a time, they get right to work. They always do a great job and they get it done when they say they will. My truck can be a real pain to work on, and Charlie may grumble a bit, but between him and Matt they always manage to get it done! If you're looking for a fancy air conditioned waiting room with coffee and a big screen TV....this ain't that place. This an old fashioned, bloody knuckles, sit on a milk crate and wait kind of place, and I highly recommend it. Christopher Wagner C. Wagner Electric

I had Hard Times work on two of my motorcycles with great results. Very knowledgeable and good…read morepeople to work with.

For an auto repair shop, the man driving the Glens Auto Repair Shop company van with the license…read moreplate "1967982" was driving embarrassingly wreckless. Yesterday at approximately 4:25PM, the driver behind this company van cut me off in a very tiny window on Rand Road, in Palatine, Illinois. At that time I was driving a relatively small sedan, so any damage done by that van would have been sizable. Naturally, as one would, I honked my horn. After all, he had almost caused a car crash during the early parts of rush hour, and I certainly wasn't okay with being the victim. Out of the kindness of my heart, please don't go here. Maybe this guy had a bad day, who knows, but oh my goodness a bad day does not warrant a dumpster fire of a driving performance. What a disgrace of an auto repair shop. I'm just gonna have my buddy Will do all of my auto repair stuff, and CATCH ME DEAD IF I WALK INTO GLENS AUTO REPAIR SHOP IN WAUCONDA ILLINOIS.

Great service, convenient, trustworthy. Very knowledgeable and affordable. Have used him for years!read more