Service, value and quality were amazing!!! Isaac is the best!!! Definitely will be a lifetime customer! Thank you! read more

Worst experience! My Audi S5 was backed into by a large truck, had front end damage and was not drivable. I had it towed to The Ultimate Paint Shop as I was told that is where the Audi Exchange in Highland Park sends vehicles for body work. The truck that hit me had State Farm and they agreed to cover the damage. After about 8 weeks and $16,000 they told me to come pick up my vehicle. I had someone drop me off and went in to get it. It looked really nice on the outside and had a full detail. Problem started when I got in and started to drive off. The car was pulling to the left...hard. So I brought it back and asked them to come for a test ride with me. They did and agreed with me that something was not right. I asked if anyone had taken the car for a test ride before releasing it to me in this unsafe condition. I got no answer. So now I had to take an Uber home as my ride had left and no one was willing to drive me. Problems continue; Apparently my car that was hit in the front end had additional damage that was not discovered as part of the initial inspection, the supplemental inspection and insuring repairs including adjusting or making sure the sensors were all working correctly. No one had noticed that the control rod or alignment was off. Not sure how anyone in this business would not notice that. I noticed it right away within a minute of driving it and I have no car experience at all. So now 2 more weeks later State farm is not going to cover this claim as it seems no one had talked to them about it and they thought I had taken the car home and brought it back days later. When I spoke with the adjuster at The Ultimate Shop she told me that there was nothing they could do. State Farm had now denied this part of the claim and they would not call them. They told me that they had sent over all the pictures and estimates and after that they wash their hands is it. Told me that I NEEDED to calm State Farm to get this resolved. So I asked the owner of The Ultimate Paint Shop to call me to discuss this. She called me back several days later and told me the same thing. Another week goes by and I have called State Farm many times I get the claims person who tells me they are not going to cover and I need to return my rental. At the next day. A few days later I call again and eventually get a manager on the phone who tells me that they will cover it but that they don't have any pictures and no estimate for repairs. She tells me she will call The Ultimate Paint Shop to get that information. Another week goes by and State farm gets the estimate that I sent them but still no pictures from The Ultimate Paint Shop. They are asking me why I drove the car home if it had front end alignment issues. I tell them I did not. They say they will have to investigate more. I eventually call my own insurance company who agreed to cover this damage that The Ultimate Paint Shop had failed to repair as part of the damage and they will just fight State Farm over it. So in conclusion The Ultimate Paint Shop told me that they had screwed up and delivered a car to me that was not road worthy but was not willing to do anything about it. After all they already had their $16,000.00 check read more

My Audi was damaged in a rear end collision. I took it to The Ultimate Paint shop and never looked back. They fought the insurance company on my behalf, to make sure my Audi was repaired to its original condition. The insurance company wanted to pay the minimum, but the staff was professional and got what I needed. The car came back to me looking better than ever. They had it detailed and spotless when I picked it up. I hope I don't need a body shop again, but if I did, I would come back here, no hesitation or second thoughts. read more

Craig runs a first class operation. Keeps me informed and I can pick up my Enterprise RAC at his place and drop it off there too. Worth some of the higher labor depending on your insurance read more

The Ultimate Paint Shop is hands down the finest Custom Auto Body & Paint shop I have ever seen. Joe Young's attention to detail is second to none. He oversees all projects, and makes sure that the job gets done right and to the customer's satisfaction. With 40 years + of experience under his belt, and a crew to match, this place is all about "Passion" and "Perfection." read more

The staff here provides excellent service. I had my bumper replaced on my 2010 Lexus and the car looked like new. Awesome job guys. I could not find 1 flaw when the job was finished. You guys are definitely the best I have ever dealt with. To say this from me is top notch!! I am very attentive to detail. You have done well. Thank you so much... read more

great staff & work. reliable, honest, and upfront. highly recommend and will be a return customer. I have an audi a4 wagon that needed some work on multiple areas - working in downtown will do that to your car. It was an eye sore to repeatedly see these dings every time i looked at my car. Brought it to The Ultimate Paint Shop and was very comfortable knowing my car was in good hands. Their specialty is high end cars and they know their stuff. they went above and beyond and when my car was returned to me, it was like brand new...literally. They returned it cleaner than it has ever been since I bought the car! wonderful service! read more

I have a six month old Audi Avant. Unfortunately, I lifted the rear gate to load the trunk and opened the garage door to get some light in the garage. The lift gate was too tall and the garage door hit it and put a deep scrape in the lift gate. I was referred to the Ultimate Paint Shop by the Audi dealer: The Audi Exchange. After doing quite a bit of research, I decided to move forward on the repair. Joe Young and his team did a superb job. The lift gate looks perfect. Joe and his team were professional and very friendly. It also helps that they are Audi authorized and they have the approval of the manufacturer and the dealer standing behind them. I would highly recommend them for any body work. read more

Our 2011 Honda van was damaged in a hit and run accident (minor damage). The Ultimate Body Shop did a great job in a very professional and timely manner. It looks like new. Thank you !!! read more

Great service, friendly staff. Had hood replace on my vehicle after a tree had fallen on it. Ultimate paint shop finished the vehicle on time and also detailed the car inside and out. Above and beyond level of service. read more

Took my Porsche 911 there and they did a superb job. They are very friendly and very knowledgeable and experienced at what they do. I would highly recommend this business as they met and exceeded all the meticulous repairs. It now looks good as new. Type of work done: body and paint. read more

My Audi TT got crunched in a side impact that damaged the door and tore a hole in the rear quarter panel. Lois made all the arrangements to get my car from moved from Wisconsin and Jonathan and his team did a brilliant job on the repair. It's absolutely flawless. Everything about working with this group was wonderful! They would be my first call for any future repair. read more

Highly recommend! Great people who go out of their way to be helpful and they do incredible work on the cars. They won't be pushed around by insurance companies making sure that your car is fixed perfect down to the smallest detail read more

Wow, this place is amazing. It's so nice to go into a shop and have professional people do their best to accommodate your needs. We dropped off our vehicle and the owner (didn't know it) came out of the shop and made sure that we were helped and we were satisfied. The office staff had the same professionalism. I will recommend this place to everyone who needs quality work done on their car and appreciates good, hard-working people. Thanks Ultimate Paint Shop for the awesome job you did on our car. read more