Skip this place. I was here with my daughter, she was looking for a prom dress. The people working…read moreat Wish were no help. The girl assigned to my daughter, brought her 1 dress and stressed that she "be very careful with the dress." WTH? What did she think my daughter was going to do to it? Lame. So the dress wasn't the look my daughter was hoping for. And that was that. No other options, no suggestions, nothing. If you want Top Quality service, go down the street to Lolo Maine, that's what we did. They are incredibly welcoming and helpful. The girl working there brought my daughter at least 6 different dress and was as sweet as can be. Lolo Maine is where you want to go.

Worth the experience. Was greeted by receptionist he let us know a stylist would be available to…read moreassist shortly. Only one stylist when we went, she helped my daughter pick out the perfect dress for homecoming dance. She did a great job at also helping each and every customer there. My daughter loved her dress, will go back again.

Love love love this place, they were so welcoming and friendly to me and my daughter. Some of the…read moreother dress places I went to treated us horribly but these girls were truly amazing. The dresses were beautiful and great quality and my daughter got the perfect prom dress. Highly recommend this place.

Terrible customer service! website is NOT accurately showing items available!…read more purchase dress that we looked all over for from this site because it said "IN STOCK " tried emailing site No response. once I was able to talk to the manager she tells me that she's doesn't know if the dress will be available because they have other orders that have to be shipped before hers and she will have to call me back After she counts the orders ! patiently waiting to her what other excuses they will come up with. Very unprofessional experience Mia the label !

Severely dissatisfied and disappointed with the tux we rented for my son's prom. We always came…read morehere to rent tuxes and never had an issue until now. You can see in the pictures that they gave us the last tux available and just did a half ass job. The tie and the vest were worn out. One cuff link broke on the spot as we were trying to put them on, the back of the jacket was dirty with a white spot of god knows what, and the sleeve was wrinkled. This was an upsetting experience and I was embarrassed for The Black Tie. To rent out a tux in that condition. Shame on you guys!! My son ended up wearing a tie instead of the bow tie. Do better on quality control, Black Tie!! I should've gotten my money back because tux rentals are not cheap. Needless to say, I think next time we'll look elsewhere. I spoke to a guy who works there and he apologized and I appreciate it but it doesn't do anything for all of those hiccups.

Best customer service I have experienced in a very long time if not ever. I arrived at 5:20 PM…read morefor a 6 o'clock event after forgetting my tuxedo at the house. Within minutes, they had me perfectly sized, had the tux pressed and got me out the door. They were closed on Sunday when I needed to return it so the owner met me at a Starbucks on my way home. He even bought me a cup of coffee! The real deal!

Went in with my fiance to get some suits for our wedding. The store was pretty busy and not enough…read morestaff to help. The girls that were there were pretty helpful but one of them gave us the wrong size shirt aaaaand we paid to get his pants hemmed and the seamstress did a horrible job. The measurements were way off, one of the leg was shorter than the other. Luckily, we know someone that knows about these things and she notice it right away. Another thing they don't tailor the jackets. So glad we got that tailored or else my husband would've been walking down the aisle with an oversize jacket.

Not a lot of options need more hats and shoes and updated styles like los angeles haveread more

I drove over an hour and a half to this Fresno location to purchase a suit. I was told it would…read moretake 5-7 days to arrive. After waiting I was called and told my suit was ready. When I arrived I was informed that only the jacket had come in not the pants. Then I was told the pants might not even arrive because they were no longer showing available in their system... even though I had already paid for the full suit. No one called ahead to warn me before I made the drive. No alternative was offered. The only "solution" presented was to size the jacket and wait indefinitely for pants that might never arrive. The manager Terrell was aware of the situation and saw that I had driven there with my baby yet there was no urgency or meaningful effort to resolve the issue. No transfer from another store, no substitute suit offered, no expedited reorder just uncertainty and inconvenience placed on the customer. When I decided to request a refund the experience became even more frustrating. I waited over an hour while they attempted to contact the warehouse to cancel the order. I was then told they were unable to process my refund because they were having trouble locating my order in their warehouse system and would need to contact IT. Instead of resolving it while I was present I was told to go home and that I would receive a call once the refund was processed. It has now been a full day and I have received no call. At this point I have no suit, no refund, and the charge is still on my account. After already driving that distance and waiting that long being asked to leave without a confirmed refund was unacceptable. This experience reflects serious issues in communication, inventory control, internal systems, and customer service at this location. I expected much better from a national company with Men's Wearhouse's reputation. I sincerely hope corporate leadership reviews this situation and evaluates how these issues are being handled because no customer should have to go through this. Until then I strongly advise others to consider alternative options.

I just had the BEST experience buying an important suit for my 16 year old son…read more Roger and Melissa were terrific helping us find the perfect suit from head to toe... suit, shoes, tie, shirt, cufflinks... alterations... they took great care of us, found as many things as possible on sale, and made sure we were well taken care of... I highly recommend this store, and their great selection and service!!!

Madeleine's boutique is beautifully arranged with seating areas for your party as well. Booking…read moreonline was easy! They send you a questionnaire and ask you for your vision of your gown and your wedding. I really wanted a concierge type experience for the first time looking at dresses. Sherri delivered! She made me feel like a queen and encouraged my party to pick out any dress they wanted me to try on. She looked at my pinterest board for ideas, but I really had no idea what I would pick. She gave me tips on dresses and gave me honest opinions. She also had a robe for me inside the spacious dressing room and helped zip and unzip me. She has a very efficient system of trying on dresses, you can tell she knows and loves what she does!! She also didn't force me to go outside if I didn't like a particular dress, she just brought the next one with no judgement. She had a pedestal set up with a brightly lit room, and took the time to really spread the dress and train out so we could fully appreciate the dresss. She also picked out the veils that would match the dress I was wearing with my desires in mind as well. She found out that my ceremony would be taking place outdoors, so she brought me outside to see how a dress I loved would look like in the sun. It was beautiful both outdoors and inside! I tried on a few more dresses but we quickly realized I was comparing it to the one I loved. I had no expectations of finding the dress, but I did with Sherri's help! She encouraged me to put on the dress again and allowed my party and I a moment to be together. The price was super reasonable (much better than Bay Area prices according to my friends). It was such an amazing lovely time spent and I'm happy to be a Madeline's Bride!! Thank you, Sherri!

I can't say enough wonderful things about Sherri, the owner of Madeleine's Bridal Boutique. I…read moreordered a custom dress, and when there were unexpected shipping issues and I still didn't have a dress 2 weeks before my wedding, Sherri immediately stepped in and went above and beyond to make things right. She kept me informed every step of the way, offered reassurance when I was stressed, and even helped me explore backup options by inviting me in multiple times to make sure I'd have something perfect no matter what happened. When my original dress finally arrived, there were several issues that added up to it not being what I had envisioned or purchased. Thankfully, because of Sherri's proactive approach, we already had a backup plan in place, and she called in an incredible seamstress (Mandy) right away to make everything perfect. I truly believe that mistakes happen but what matters most is how people handle them. While the shipping delays and inaccurate dress weren't Sherri's mistake, she handled everything with grace, honesty, and care. She made me feel heard and validated, was completely transparent, and truly went above and beyond to make sure I felt confident and taken care of. In the end, I may be wearing a different dress than I first imagined, but thanks to Sherri, I'll be walking down the aisle feeling beautiful and confident. I'm so grateful for her compassion, professionalism, and dedication. Thank you, Sherri!

A good friend recommended What's up Europe and it didn't disappoint. I found my dream dress and i…read moream very happy. Not only are their gowns beautiful, their staff gave impeccable customer service. They worked with me and my personal work schedule to make sure my dress would be perfect on our big day. They pay attention to all detail and give you the best options available. Thank you everyone at what's up Europe for treating me like a queen.

I shopped here for my wedding dress, I did not wind up buying a dress here but our experience was…read morestill great! She showed us around the store pulling dresses based on what I described and she allowed us to pull some as well. She was very kind to everybody even when she would answer phone calls. I heard her scheduling appointments and helping other future brides and despite how busy she was, she was always there when we needed her.