1. Glamorous Occasions

    1. Glamorous Occasions

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    Fresno, CA

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    Glamorous Occasions

    3.7 (3 reviews)
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    3 years ago

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    7 years ago

    Very helpful customer service, they have a nice selections of dresses at affordable prices:)

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    5 years ago

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    LBD Bridal and Tuxedos - Bridesmaids from www.gatherandgown.com

    LBD Bridal and Tuxedos

    (66 reviews)

    $$

    I am very late to this review, but I just wasn't an active yelper back when I got married. My…read morewedding was November of 2019 and LBD took care of my dress, one of my bridesmaid's dresses, and a tuxedo for my daughter. The experience for my daughter and I was perfect. We are a bit unconventional: I didn't want a white dress and my daughter didn't want a dress at all, so we had some issues at other places. Particularly for my daughter, who seemed to scare the heck out of any guy working at a tux shop when he realized he'd have to measure her. Thank goodness we found LBD where they fitted her for a tux that she loved with no problems. I ended up with a bridesmaid dress since I didn't want white, but they recommended a seamstress who helped me embellish it into just what I wanted. The missing star is for my bridesmaid's experience. When she tried the sample on in the store, it fit like a dream, it was just the wrong color. It would seem when they put the order in, they ordered the wrong size completely (an 8 instead of a 6) and since it took 3 months to get there, we had to have it severely altered just to fit, which was sad for my friend because she had planned to alter it into something she would wear again and again, but all her alteration budget went to making it fit instead. She did reach out to the owner to try and get them to make it right in some way. Unfortunately, they took no responsibility for the mistake, and dismissively gave her $50 for alterations. Alterations which ended up costing $110 after it finally fit. So I guess it just depends. I had a great time with this business, my best friend not so much.

    The new owner was so rude to me. I came in during the transition to rent suits for a September…read morewedding. The old owner was training the new owner. The old owner was so sweet and helpful and got everything figured out and marked down. And showed the new owner everything. This week one of the boys went to get measured and the new owner said my file must have gotten thrown away & there's no record of me coming in there. She wasn't apologetic at all and made it sound like it was my fault for not calling to confirm? Like that is why I came in person and filled out all that paperwork? To confirm? Not my fault it got lost. If you're looking to rent from here, it's not a reliable place like it used to be. So incredibly frustrated. 110% do not recommend

    Madeleine's Bridal Boutique - I said yes to the dress!

    Madeleine's Bridal Boutique

    (256 reviews)

    $$

    Wow! What a great experience at this beautiful shop! The owner, Sherri, bent over backwards to get…read moreme the perfect dress for my son's wedding! She was kind, fun, and so knowledgeable! She hunted it down, in my size, and it was not easy. She called me and said, "I found it, and it's here!" I didn't think they made it anymore. I LOVE my dress and would 100% tell people who need a mother's dress that THIS is your shop! Make sure you make an appointment! Go!

    Madeleine's boutique is beautifully arranged with seating areas for your party as well. Booking…read moreonline was easy! They send you a questionnaire and ask you for your vision of your gown and your wedding. I really wanted a concierge type experience for the first time looking at dresses. Sherri delivered! She made me feel like a queen and encouraged my party to pick out any dress they wanted me to try on. She looked at my pinterest board for ideas, but I really had no idea what I would pick. She gave me tips on dresses and gave me honest opinions. She also had a robe for me inside the spacious dressing room and helped zip and unzip me. She has a very efficient system of trying on dresses, you can tell she knows and loves what she does!! She also didn't force me to go outside if I didn't like a particular dress, she just brought the next one with no judgement. She had a pedestal set up with a brightly lit room, and took the time to really spread the dress and train out so we could fully appreciate the dresss. She also picked out the veils that would match the dress I was wearing with my desires in mind as well. She found out that my ceremony would be taking place outdoors, so she brought me outside to see how a dress I loved would look like in the sun. It was beautiful both outdoors and inside! I tried on a few more dresses but we quickly realized I was comparing it to the one I loved. I had no expectations of finding the dress, but I did with Sherri's help! She encouraged me to put on the dress again and allowed my party and I a moment to be together. The price was super reasonable (much better than Bay Area prices according to my friends). It was such an amazing lovely time spent and I'm happy to be a Madeline's Bride!! Thank you, Sherri!

    Men's Wearhouse

    Men's Wearhouse

    (159 reviews)

    $$

    I drove over an hour and a half to this Fresno location to purchase a suit. I was told it would…read moretake 5-7 days to arrive. After waiting I was called and told my suit was ready. When I arrived I was informed that only the jacket had come in not the pants. Then I was told the pants might not even arrive because they were no longer showing available in their system... even though I had already paid for the full suit. No one called ahead to warn me before I made the drive. No alternative was offered. The only "solution" presented was to size the jacket and wait indefinitely for pants that might never arrive. The manager Terrell was aware of the situation and saw that I had driven there with my baby yet there was no urgency or meaningful effort to resolve the issue. No transfer from another store, no substitute suit offered, no expedited reorder just uncertainty and inconvenience placed on the customer. When I decided to request a refund the experience became even more frustrating. I waited over an hour while they attempted to contact the warehouse to cancel the order. I was then told they were unable to process my refund because they were having trouble locating my order in their warehouse system and would need to contact IT. Instead of resolving it while I was present I was told to go home and that I would receive a call once the refund was processed. It has now been a full day and I have received no call. At this point I have no suit, no refund, and the charge is still on my account. After already driving that distance and waiting that long being asked to leave without a confirmed refund was unacceptable. This experience reflects serious issues in communication, inventory control, internal systems, and customer service at this location. I expected much better from a national company with Men's Wearhouse's reputation. I sincerely hope corporate leadership reviews this situation and evaluates how these issues are being handled because no customer should have to go through this. Until then I strongly advise others to consider alternative options.

    The sales man Thomas was very good and very knowledgeable and patient. I will be returning to buy…read moreshirts in the future.

    Glamorous Occasions - bridal - Updated September 2026

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