I am a local Garfield Ridge resident and I have been going to the Arch Salon for years. I love…read moreShreya and how she does amazing threading. I also get additional services like waxing, etc. it never fails, Shreya is so sweet and always leaves my eyebrows AMAZING! I truly look forward to visiting her every two weeks! Shreya

I have been going here for a while. They were thorough and performed the service I requested…read more Recently, my favorite service rep is no longer there. A new service rep is not as good. I had to return a second time because she didn't thoroughly clean my chin. Additionally, she constantly tries to upsell for service not requested. I could have returned a third time as she still hadn't gotten all the chin hair. I plucked them. I may not be going back. If I do, I will insist on the service I requested only. My last 2 visits were more expensive. I will also thoroughly check the work performed. Not happy.

Best eyelashes in all the land! It feels like lash therapy and I love seeing her every three weeks…read more- my lashes are amazing! 10/10 recommend!

From the owner: Call for a free quoteread more

Did my eyebrows and upper lips and she burned both side of my upper lip . When I called to get a…read morerefund the language barrier makes things more frustrating she keeps insisting she has to speak to a managger to get a refund but doesn't know when I can get it meanwhile I have to figure out how to make this not so noticeable . Never going back

While the young woman who did my full Brazilian wax was kind, she absolutely botched the wax job. I…read moream currently in terrible pain and my labia are swollen and irritated. Upon being greeted, the young lady walked me to a very small "room" with waxing table. She covered the table with paper, and told me to change into a white terry cloth skirt. The skirt was not clean, and had hair on it. The wax started fine enough, but it was very clear this young woman was not professional and didn't really know what she was doing. Several times, she left the room, leaving the door ajar. She was the only person working, so every time a new customer walked in, she had to leave the room. At one point, she asked me if it was okay for her to go do another customer's eyebrows. I reluctantly said yes. It was clear that this woman struggled to complete the waxing process. She went over the same spot several times. She did not hold the skin taut, and missed several areas. She also instructed me to "come back tomrrow" and "the other girl will fix what is left." Overall, a terrible experience. The only reason I gave one star was because the technician (I use that term loosely) was very nice.

I first went to Jessica using a groupon and after the first appointment i've been going to her ever…read moresince she is kind, knowledgeable and great price 10/10 recommend

The girl is amazing she's a hard worker good prices her work is excellent and very comfortable placeread more

How do you let someone leave with nails like this? Absolutely horrendous. Like are you serious?…read more This is the picture my mom showed and this is what they gave her. Told her they don't have pink. What kind of nail salon doesn't have the universal nail color of PINK but they have this corpse purple gray? Do yourselves a favor and don't go here. If you need a local salon, go to elegant nails just a few minutes away.

Good service, good quality, a lot of selection of nail colors, fast service and reasonable pricedread more

It was my first time coming to this salon. I booked an appointment for a haircut/hair color and it…read morecame out amazing. I'll be coming back sometime next week for my eyelashes. Thank you again for the amazing service.

I booked an online appointment for a haircut ($65) and a blowout ($50). The site required me to pay…read more$41.20 upfront to schedule the appointment, which included $20 down for each service and a $1.20 processing fee. After the services were completed, I was told my remaining balance was $90. I didn't think much of it at the time and paid through Zelle. However, when I got home and reviewed the numbers, I realized I had overpaid. The total should have been $115, but with the deposit and the final charge, I ended up paying $131.20. While it's not a huge difference, there was no explanation for the extra charge, and the posted prices weren't accurate. Because of this, I won't be returning or recommending the place. The quality was okay--the haircut was nice, and she trimmed my split ends as requested, but the blowout wasn't great since my hair was still damp at the roots. Once I stepped outside, my hair curled up and looked bad, so I had to redo it at home. The salon itself had a nice, relaxed vibe, and I was hoping it would become my go-to spot, but the unclear pricing has put me off from returning.

Norma is the best! Been going to her for years!! SHES AMAZING! The vibe of the salon is amazing!…read moreEveryone is so welcoming and fast!

My appointment was at 1pm got there at 1250pm to be moved to another person. I told her how I…read morewanted my eyebrows and this is how she did them and left them. My eyebrows are uneven and not shaped at all. I highly wouldn't recommend anyone going there. Terrible service.