Danny Jackson, owner of Total Tree Care, texted to me from 847-257-3988 and was unprofessional and…read moreunwilling to answer basic questions. Intentionally unhelpful and argumentative, he called me a "pain in the ass" (see the e-mail chain below from 12/15/25). I was willing to pick up burr oak rounds that Total Tree Care had left in a customer's driveway at Red Oak Drive in Highland Park, Illinois, as Total Tree Care did not want to pay to discard (thus, "free" rounds). See photo from Danny's Craigslist ad. I expressed my desire to use the wood to smoke meat, but wanted to know a simple answer of why the tree that Total Tree Care had cut down had died. I was polite and respectful. The response that Total Tree Care gave to me follows. Here's the end of the chain, starting with Total Tree Care: Monday, December 15 2025, 09:49 AM Message from Total Tree Care: Dude, it's free wood... take or leave it. Please don't bother my customer or block drive way for long Monday, December 15 2025, 10:04 AM: Message from you: I'm simply trying to find out if it is safe for my family to use for smoking meat, which you surely know is different from burning in a fireplace. Respectfully, is there a reason you will not tell me? Monday, December 15 2025, 10:13 AM: Message from Total Tree Care: You're asking questions that cannot be answered. Monday, December 15 2025, 10:14 AM: Message from you: Oh. I thought you would know how and why it died since you cut it down. No? Monday, December 15 2025, 10:16 AM: Message from Total Tree Care: What diseases do trees get that transfer to humans? Idk Monday, December 15 2025, 10:23 AM: Message from you: Maybe I wrongly assumed you are an arborist and if you are one, you would recognize that if the tree died from a fungal disease (like Oak Wilt, which is common for burr oak), burning wood with fungus can impart terrible flavors to food and, more importantly, could release potentially harmful spores or toxins into the smoke that settles on the food. If the homeowner tried to first save the tree with pesticides, these would leech into the wood and when burned, are unhealthy. That is why those questions I asked are important. But, you still have no answers? Monday, December 15 2025, 10:29 AM: Message from Total Tree Care: Thanks for the lesson, why can't you tell from picture? December 15 2025, 10:30 AM: Message from Total Tree Care, Do you think I'm gunna ask the customer if they used pesticides for you to pick up free wood?, Monday, December 15 2025, 10:31 AM: Message from Total Tree Care: I don't know bud and might as well forget it. I got someone else Monday, December 15 2025, 10:33 AM: Message from you: I was going to hire you to take down a big tree here. I'm not so sure anymore. Monday, December 15 2025, 10:35 AM: Message from Total Tree Care: Ur a pain in the asd Monday, December 15 2025, 10:35 AM: Message from Total Tree Care: Asd Monday, December 15 2025, 10:35 AM: Message from Total Tree Care: Ass Monday, December 15 2025, 10:48 AM: Message from you: I don't know what set you off, but perhaps you should work on your interpersonal skills. Those are very lacking.

Dan and his crew did an excellent job removing a section of our huge maple tree that had gotten…read morehollowed out. They came out and made quick work of it and cleaned up after themselves perfectly, and for a very reasonable price. I would definitely recommend them to anyone that needs any tree work done on their property.

Had a great professional experience with Mike. He was quick to reply, quoted a fair price. Kept me…read moreinformed along the way. He and his crew showed up as scheduled, carefully removed large trees within feet of my house, retuned two days later to remove a stump, and cleaned up nicely. Highly recommend.

The MOST AAAMAZING ARBORIST!!!…read more My yard grew larger today. :) A terrible storm did one of my 80 year old tress in and with it being so close to the power lines I was pretty nervous. I called AAA Arborist Tree Experts and Michael came out ASAP and immediately put me at ease. I believe his exact words were, "I'll take care of you." And he and his team did. I just bought this house a few months ago and having a yard with big tress is new to me, so Michael took the time to walk me around my yard, at my request and tell me about my trees. Honestly, Michael made me feel great about my property. The AAA Arborist Tree Experts team tackled trimming a 100 foot tall tree in my front yard, cut back and invigorated my massive 80 year old mulberry tree in the back, a removed my invasive trees that were making my yard smaller and smaller as they took over, and so much more at a price that was less than half of what I thought. I am so thankful to AAA Arborist Tree Experts. They can handle any job. I will continue to use AAA Arborist Tree Experts and I suggest everyone give them a try. You really wont regret it.

Best estimate and kept in contact while I got Julie and permit taken care of. Julio and Jose and…read moretheir employees were neat, clean and polite. Came out as soon as I was ready. Removed a large and small tree and cut firewood at my husbands request! Recommend highly!

We just had Ace Tree Experts cut down a very large and rotten oak tree which had already dropped a…read morelarge limb on our houise andthe top portion of another tree on our neighbor's property which had a limb that if it feel would fall on us. They completed this in one day, everything has been thoroughly cleaned up and the pieces of the neighbor's tree we wanted for firewood has been sawn into manageble pieces and neatly stacked. This has been one of the best "trade" experience we've ever had. The price was good, the work was outstandding. Hats off Ace Tree Experts and their highly professional crew.

Terrific job, great price, prompt service. Got the job done the same day! Would highly highly…read morerecommend.

Ackerman tree specialist just completed major tree trimming for me. I watched as the specialist in…read morethe cherry picker meticulously performed his job. The team cleaned up the site well before leaving. Site manager Paul arrived to confirm everything was done according to my expectations. It all went so smoothly and professionally. They were reasonably priced as well. I would highly recommend them.

Rey delivered as promised by removing 2 trees on my property…read more He showed up on the scheduled date He cleaned up the leaves after removing the trees He is reasonably priced I will definitely utilize his services in the future

I have used them for five or six or seven years. Nothing changes they are awesome responsible…read morecleanup awesome. Awesome Service wonderful people call Ray. You won't be sorry.

Tremendous operation , I Would recommend, jim and the entire Birchwood company care deeply about…read moretheir customers. Willing to go the extra mile.

Jim and his team are great. Responsive to requests, reasonable in price, quick with the work and…read moregreat at cleaning up.

5 stars is not enough for this company! I am in awe of them. They removed (2) trees from my front…read moreyard and removed a tree from my neighbors yard. (The trees were huge) Excellent pricing, stellar crew. They showed up on time and worked so hard! They left my yard so clean. They were AMAZING. HIGHLY RECOMMEND.

Jose and his team are truly amazing! I had him come out to do a quote and we booked in the spot. He…read morecame out a week later and took down a pine tree and left over stump. His team was quick, effective and did a great job with the clean. They finished the job in literally in hour an half. I highly recommend this team for any tree cutting service,

They answered my call, showed up that evening to look at the job…read more I gave them a deposit. About a week later they were back and cleaned up the trees, took out low and dead branches. Cleaned up the yard and put everything back afterwards. Friendly, hardworking crew. Definitely recommended.

Squirrels tree service did a great job cutting and trimming the 20+ year old tree in my yard…read more Sergio and his team are very professional. I am very happy with the results. They also cleaned up all the mess before they left. Although their prices are a bit higher than their competitors, I would recommend them for anyone that needs tree trimming and branch removal.